08/10/2025
🎉 We Did It! Our CQC Inspection Was a Success! 🌟
We are absolutely thrilled to share the incredible news that following our recent CQC inspection, our practice was found to be meeting all the required standards and regulations!
This brilliant result is a testament to the hard work and dedication of our entire Burgess Hill team. It confirms that you are receiving the highest standard of NHS and private dental care from a skilled, knowledgeable, and caring team.
What the Inspectors Found.
The report confirmed that we provide a safe, effective, caring, responsive, and well-led service by highlighting:
* ✅ Your Safety: We have effective systems for managing risks, including excellent infection control.
* 👨⚕️ Expert Care: Our staff have the skills, knowledge, and experience to deliver high-quality care.
* ❤️ Patient Focus: Staff treat everyone with dignity and respect, ensuring you get the care and support you need when you need it.
* 📈 Continuous Improvement: We have strong leadership and a culture focused on getting better every day.
But Don’t Just Take Our Word For It...
The best part of the report was the amazing patient feedback! We received so many wonderful comments that truly warmed our hearts:
♥️ “Excellent, kind, extremely patient with a difficult customer. Five stars.”
🤩 “Great team and service from reception to dentists highly recommend.”
🙌“Staff are very friendly, clinic ran on time, practice hygiene was outstanding.”
💕“Your treatment options are explained in a clear and understandable manner... I certainly do not feel I’m pushed towards a more expensive option.”
We are so grateful for your kind words and trust. Providing you with comfortable, high-quality, and accessible dental care is what drives us every day.
Thank you for being part of the family!
Visit www.dentalessence.co.uk to read the full report.
