Aylesham Medical Practice & Wingham Surgery

04/06/2026

Just to remind all patients that we are closed today from 1pm for staff training. Due to this closure, eConsults will only be available until 11am to allow a same day response for all those submitted. The surgery will re-open at 8am tomorrow and eConsults will be available from 7am as usual. If you need to speak to a doctor urgently after 1pm, please telephone the out of hours service on 111. Sorry for any inconvenience caused.

13/05/2026

As we move into May and pollen levels begin to rise, many patients experience symptoms associated with hay fever and seasonal allergies. These commonly include sneezing, itchy or watery eyes, nasal congestion, headaches, and general discomfort, which can impact daily activities and overall wellbeing. Many cases can be safely and effectively managed with over-the-counter treatments.
https://www.nhs.uk/conditions/hay-fever/

21/04/2026

You may notice a test result appear in your NHS app referring to patient need groups or risk stratification. This is a simple way in which we categorise patients based on their specific health needs. It helps us as a practice to understand the individual needs of our
patients based on their health and wellbeing to support personalised care and ensures you get the right support in a timely way. No action is needed from you. For more information on how your PNG score is calculated, please visit

What are PNGs and why are they important in neighbourhood care? As neighbourhood care develops, you will begin to see more use of Johns Hopkins patient

20/04/2026

Due to technical issues, we have again been advised by the ICB to turn off our econsult system and manage the workflow. These will continue to be intermittent throughout the day so please continue to try and submit them. If you need to be seen urgently, please attend the Urgent Treatment Centre on A&E. We apologise again for any inconvenience caused.

20/04/2026

Following on from our IT issues this morning. econsults are now back on again and can be completed via our website, NHS app or via telephone if you are unable to access the internet. We apologise again for any inconvenience caused.

20/04/2026

Due to regional IT issue, we have been advised by our PCN to temporarily turn off our online consultations until this issue has been resolved. If you need to be seen urgently, please attend an Urgent Treatment Centre or A&E. Once this issue has been resolved we will turn them back on and inform you via this page. Please note this may also cause delays in pre-booked appointments. We apologise for any inconvenience caused.

15/04/2026

We are currently experiencing technical issues with our software system. This is a major incident within our region which is affecting multiple surgeries. We are currently unable to access anything with the surgery including econsults. You are able to submit them but we are unable to triage and reply. The IT team are working on this at present but are unable to give us a time this will be fixed. Our phone lines are still working but we are unable to access our systems, we apologise for any inconvenience caused.

01/04/2026

There is currently an issue with completing eConsults via our website. You are able to complete an econsult by using the below link. Sorry for any inconvenience caused.

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