Mountsandel Medical Centre

01/09/2026

📢Patient Access – Important Information📢

We kindly ask for your understanding that Patient Access is an optional third-party service and is not operated or supported by the surgery.

Our reception and administrative staff have not received training from Patient Access and therefore cannot provide technical support, troubleshoot login issues, resolve registration problems or assist with problems accessing the app.

If you experience any difficulties with setting up, logging into or using Patient Access, you will need to contact Patient Access directly and resolve the issue with their support team.

Please do not contact the surgery expecting our staff to resolve Patient Access issues, as unfortunately we are unable to do so.

Thank you for your understanding and cooperation.

28/08/2026

28/08/2026

Source: Northern Health and Social Care Trust

Are you looking after a family member or friend? 🫶

Our Carer Connections offer unpaid carers the chance to take a break, meet others who understand the caring role and find out about local support and services.

We're also delighted to welcome our new Carer Connectors who have lived experience of caring and provide valuable peer support at our events.

One Carer Connector said:
"I can honestly say that when I went to my first Carer Connection event, I left feeling that I was heard, understood and not alone. There is something so reassuring about talking to someone who truly understands the challenges of caring and can relate to your experience." 💜

Our next Carer Connections start in September in Maghera, Ballyclare, Ballymena and Bushmills.

For more information, contact the Carer Hub:
📧 [email protected]
📞 028 2766 1210

We look forward to welcoming you.

25/08/2026

This isn't run by Mountsandel Medical Centre but it may be something of interest to some of our patients.

06/08/2026

We are currently experiencing computer issues this morning. There may be a longer wait than normal and would ask for your patience. Thank you.

30/07/2026

If you have previously been set up for online services please contact the surgery to set up your new account. New patients will have to complete a form and show proof of identity.

📢Mountsandel Medical Centre Patient Update📢

We're currently in the process of setting up our new online services and will soon be sending emails to patients with more information. Please keep an eye on your junk/spam folder to make sure you don't miss any important messages from us.

💊 Ordering your repeat prescription is easy: ☎️ Use our 24/7 Automated Prescription Line: 028 7032 9994 📄 Or complete a prescription request form and post it in our Prescription Post Box at the practice.

Thank you for your patience and support while we continue to improve our services. 💚

28/07/2026

🍬🍭🍬🍭🍬🍭🍬🍭🍬🍭🍬🍭🍬🍭🍬🍭🍬

This week we said goodbye (for now!) to our wonderful ST2, Dr Richmond, as she moves on to the next stage of her GP training.

Over the past year, Dr Richmond has become a much-loved member of the Mountsandel Medical Centre team. Her professionalism, compassion and bubbly personality have made a lasting impression on both our patients and staff. She has been a pleasure to work with, and her positivity and smile will be greatly missed around the practice.

While we're sad to see her go, we're incredibly proud of everything she has achieved and are excited to see where the next stage of her journey takes her. We know she has a fantastic future ahead of her.

Thank you, Dr Richmond, for all of your hard work, dedication and kindness. We wish you every success and happiness as you continue your training. We can't wait to welcome you back to Mountsandel Medical Centre one day!

Please join us in wishing Dr Richmond the very best of luck in her next adventure.