04/08/2026
Front of House Team Member
Atrium Fitness, Ely
Permanent Part-Time
We're looking for an enthusiastic, friendly and organised person to become the face of Atrium Fitness.
This is much more than a reception role. You'll be the first person members and visitors see when they arrive and the last person they see before they leave. Your job is to make every interaction a positive one.
You'll be welcoming members, helping prospective members, answering enquiries, supporting the day-to-day running of the club and ensuring our high standards are maintained throughout the day.
If you enjoy working with people, take pride in delivering excellent customer service and like being part of a busy, supportive team, we'd love to hear from you.
Working Hours
This role follows a fixed rota:
Tuesday: 9.00am to 5.00pm
Thursday: 9.00am to 2.00pm
Every third weekend: Saturday and Sunday, 9.00am to 3.00pm
There will also be opportunities to work additional hours to cover holidays, sickness and busy periods.
Key Responsibilities
Welcome members and visitors with a friendly, professional attitude.
Answer telephone calls, emails and member enquiries.
Carry out membership administration and take payments.
Manage class bookings and general reception duties.
Help keep reception and public areas clean, tidy and welcoming.
Work closely with the wider team to deliver an outstanding member experience.
What We're Looking For
You'll be someone who:
Loves working with people.
Has excellent communication skills.
Is reliable, organised and trustworthy.
Can remain calm and professional in a busy environment.
Is confident using computers and learning new systems.
Takes pride in doing the little things well.
Enjoys working as part of a team.
Previous customer service, hospitality or reception experience would be an advantage, but attitude and personality are far more important. We'll provide the training, we're looking for the right person.
What You'll Receive
Complimentary Atrium Fitness membership.
Staff discounts.
Ongoing training and development.
A supportive and friendly working environment.
The opportunity to work in one of the area's leading independent health clubs.
If you think you'd be a great fit for Atrium Fitness, we'd love to hear from you.
To apply, please send your CV together with a short covering letter explaining why you'd like to join our team to [email protected]
