Orchid House Surgery

18/06/2026

💉 Need a steroid injection? Here's what to expect.

Our steroid injection service is available at Orchid House Surgery, with appointments offered via a waiting list following assessment by a GP.

We've created this simple guide to explain each stage of the process.

If your symptoms change or worsen while you're waiting, please contact us through SystemConnect for further advice.

www.systmonline.tpp-uk.com/2/OnlineConsultation?OrgId=J81002

10/06/2026

🌸 Local Support for Parents & Carers of Under 2s 🌸

The Parenthood by Wakey Wakey Arts is a 5-week course offering a safe and gentle space for movement and sensory play, helping parents and carers build confidence and connect with their little ones.

📍 The Barrington Centre, Ferndown
🕚 Tuesdays, 11.15am–12.00pm
💜 Pay What You Can

Find out more here: www.wakeywakeyarts.org/the-motherhood/

29/05/2026

It has now been almost two months since the surgery introduced SystmConnect forms for appointment requests and queries.
We would like to thank everyone for their patience during this transition period, and especially those who have already given the new system a try.
Moving to a total triage system is helping ensure that patients who need appointments are being seen within the appropriate timeframe.

We also wanted to address some of the most frequently asked questions we have received so far. If you have any questions of your own, please feel free to leave them in the comments below.

FAQ
Q: When I fill in a form will I always be given an appointment?
A: No. If the GP reviews your form and if they are unable to triage it, they will ask you for further information before providing you with advice or an appointment.

Q: How do I know you have received my SystmConnect request form?
A: When you submit the form it says ‘Dear patient. Thank you for your submission. It has been received and once reviewed by a GP, one of the team will be in touch You do not need to contact the surgery. If your symptoms worsen or change, please complete a new form. Kind regards, Orchid House Surgery’

Q: If I don’t hear from you the same day I submit the form should I call the surgery?
A: No. We will contact you as soon as the GP has reviewed your form and we have a suitable appointment slot for you, if the GP has requested an appointment to be booked.

Q: What if I struggle to fill in online forms?
A: That’s no problem. Call us on 01202897000 and we can fill it in with you over the phone.

22/05/2026

These are the local pharmacy hours over the bank holiday
✨Remember to collect your prescriptions if your pharmacy will be closed.

22/05/2026

📌Patient reminder
If you need medical help while we are closed please call 111 or 999 in the event of an emergency.
We hope you all have a great bank holiday! 🌞

21/05/2026

Looking for information about NHS dental services in Dorset? 🦷

We know that accessing dental care can sometimes be confusing, so we wanted to share this helpful resource from NHS Dorset, which includes advice on:
• Finding an NHS dentist
• Urgent dental care and who to contact
• Dental costs and support available
• Services for children and patients with additional needs

If you have an urgent dental problem and cannot access a dentist, NHS 111 can help direct you to urgent dental care services.

Find out more here:

I have an urgent dental problem and cannot find an NHS dentist. How can I get help? If you develop an urgent dental issue, telephone 111. Patients will receive a medical triage and dental triage by an appropriately qualified clinician so that they can understand the urgency of the treatment needed.....

19/05/2026

We wanted to share this wonderful local community group for veterans taking place at The Potteries Care Home in Broadstone

The Veterans Brunch Club is held on the third Wednesday of every month from 10:30am–12 noon and offers a friendly space to meet other local veterans, enjoy brunch, socialise, and share memories together.

Community connection and reducing loneliness are so important for health and wellbeing, and this could be a lovely opportunity for patients, family members, or friends who may benefit.

To book a place please call 01202124885 or email [email protected]

18/05/2026

From 1st April 2026, in addition to those aged 75-79, those aged 80 and over and those living in a care home for older adults can get the RSV vaccine. Contact us to book your vaccine by calling 01202 897000.

15/05/2026

A huge thank you to Heathland House Care Home for hosting our networking breakfast yesterday! Heathland House Care Home

It was fantastic to connect with so many inspiring local groups and services, sharing ideas on how we can better support one another and strengthen our community partnerships.

Thank you to everyone who attended and contributed to such a positive and collaborative morning. We’re excited about the opportunities ahead!

New and vibrant networking group started!
A warm welcome and big thanks to everyone who joined us as a result of the recent Wellness Event held by Orchid House Surgery and the Patient Participation Group
Please do email us to attend a future event [email protected]

09/05/2026

⭐️MONTHLY UPDATES⭐️
Here is the April roundup which has the appointment booking figures for last month and the latest surgery updates.