07/09/2026
A POLITE NOTICE
Thank you for your continued support and patience.
We are currently experiencing an exceptionally busy period, particularly following the recent bank holiday.
π Please allow 3β5 working days
from ordering your prescription to collecting it.
If your prescription is not yet ready, please bear with us while our team works through the workload.
βοΈ Our phone lines are also very busy
Please bear in mind that our phones are answered by our dispensary team, rather than a dedicated receptionist.
Our team may be dispensing prescriptions, serving patients or dealing with other essential pharmacy services, so we may not always be able to answer immediately. We will answer your call as soon as we can.
π©Ί Walk-in appointments
We do accept walk-in appointments, and we will always do our best to see you as soon as possible. However, please be aware that we cannot guarantee that you will be seen immediately, as another appointment or consultation may already be in progress.
We kindly ask for your patience if you need to wait. This helps us ensure that each patient receives the time and attention they need.
π¦ A little perspective
We dispense over 9,500 prescription items every month β thatβs approximately 450 items every working day.
We genuinely appreciate your patience, kindness and understanding while our team works hard to provide a safe and efficient service.
G Payne Chemist Team x