29/05/2026
Next in our new series helping you get to know the people behind Disability Action Yorkshire, we are shifting the spotlight to the vital work of our Care and Support Manager.
For Karen Minteh, who oversees both a supported living location and our domiciliary care service, there is also no such thing as a typical day. Her role is a busy mix of reviewing care schedules, conducting assessments, and handling safeguarding concerns - a variety focused entirely on promoting customer wellbeing, dignity and independence.
Karen’s path to social care actually began in hairdressing, where she first enjoyed building meaningful relationships with people. Recognising that she wanted a career where she could make a positive difference, she entered the care sector as an assistant and steadily progressed into senior management. Today, she remains incredibly passionate about helping individuals live independently, driven by a belief that leadership should always focus on empowering customers and building their long-term skills.
Reflecting on her career, Karen points to helping customers transition out of residential care or childhood homes into independent supported living as a standout achievement. Witnessing individuals grow in confidence and enjoy a much better quality of life behind their own front door makes her work immensely rewarding.
Her focus on creating opportunities also extends to her staff team through regular training, mentorship, and professional development. When she does find a moment of free time, Karen loves to travel and experience new places, keep active with fitness classes at the gym, or enjoy a long walk outdoors in the sunshine with her family and friends.
