West View Millennium Surgery

07/10/2026

Any patients looking for help with quitting smoking can get help tomorrow. Get yourself along!

Our specialist stop smoking team will be visiting the Waldon Street Car Park in Hartlepool on Thursday to offer advice, information and support to anyone thinking about quitting. If you smoke and would like to quit, pop in and say hello!

You can also find out more online at: www.nth.nhs.uk/services/stop-smoking-service

03/10/2026

Any eligible west view millennium patients who want their flu or Covid vaccine this morning please feel free to call into the surgery before 12:30 today Saturday 3rd October.

01/10/2026

Well we successfully held our first flu and Covid vaccine clinic today. We have another tomorrow and another Saturday. If you are eligible and haven’t yet booked give us a ring and we will get you booked in

10/09/2026

Flu and Covid vaccine clinics start 1st October. We have clinics available. To book on the 1st 2nd 3rd and 10th October. Use the texts sent to book you appointment or call the surgery to book. Please ring later in the morning and not at 8am.

Eligible patients will also receive an invitation via text message or NHS App notification with information about the flu vaccination programme and our walk-in clinics.

You can get a free NHS flu vaccine if you:

✅ Are aged 65 or over (including those who will be 65 by 31 March 2027)
✅ Are aged 18 to 64 and have certain long-term health conditions
✅ Are pregnant
✅ Live in a care home
✅ Are the main carer for an older or disabled person, or receive Carer's Allowance
✅ Live with someone who has a weakened immune system
✅ Are experiencing homelessness or staying in a homeless hostel or night shelter

Covid vaccines are for over 75's and immunocompromised patients only

📞 Help us keep in touch!
Please make sure we have your current contact details, especially your mobile phone number, and that you have consented to receive communications from the practice where appropriate.

📲 Download the NHS App and stay connected with your GP practice. Appointment reminders, invitations and healthcare messages can be sent directly to the app, reducing the need for text messages. To make sure you don't miss important updates, please check that NHS App notifications are switched ON, on your mobile device.

ℹ️ For more information about the NHS flu vaccination programme, visit:
🔗 https://www.nhs.uk/vaccinations/flu-vaccine/

Together, let's stay well this winter and help protect our communities. 💙

Find out about the flu vaccine for adults, including who should have it, how to get it and side effects.

01/09/2026

The current volume of calls with both enquiries and prescription calls has over loaded the system. We keep losing calls once you are connected. Please be patient whilst it's looked into. If you call is not urgent please try later today or tomorrow
Thanks

18/08/2026

Winter Flu Vaccinations
We are aware that the NHS are sending letters / texts / emails about flu vaccines for the winter period. We will be delivering this service, and in the coming weeks we will send you links to book your appointment directly with us. We will also be ringing you too if you dont have a mobile. Please Do NOT call as the clinics are not ready to book but will be soon and we will be in touch. Let your eligible friends and family know too if they are not on Facebook if you could please.

Find out about the flu vaccine for adults, including who should have it, how to get it and side effects.

11/08/2026

Dear all. We're currently working hard with a shortage of staff that's causing some challenges . We understand your frustration when you can't get an appointment sometimes. For this we apologise.
However we will not tolerate any abuse of our wonderful team. Any patients found to be abusive to any member of staff risks being removed as a patient and you will need to find a new surgery.
Please remember all them other options to get help such as you local pharmacy and 111.

07/08/2026

The group is now live and those that showed an interest should have received an invite to join the group. You will have to agree to the rules to ensure we have that safe space.

If you haven't received it or didn't previously and would still like to join please comment below as there re still spaces available and we will arrange your invite.

We have tried on a couple of occasions to create a new patient participation group and we have a a number of patients on a list who we will be in touch with in the coming weeks to join our group. However if we can get some more and a range of patients it would be a great help. Our aim is to start with a private facebook group which we have set up ready to add willing patients too but it gives the opportunity to evolve and develop if we want into a group wich can meet face to face.
There are some rules which we must all abide to which will be discussed and explained to the interested patients. The first one is, you have to be a patient at this surgery to be part of the group. If you are interested drop us a message and we will be in touch. If you want some information about what a Patient Participation group (PPG) is, then see below:

What is the Patient Participation Group or PPG? A Patient Participation Group (PPG) is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors and staff. The NHS requires every practice to have a PPG. Why should I join? You have been to the surgery as a patient, parent, carer or friend. Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way. You will also gain a better understanding of the NHS, and gather feedback from other patients

What is a virtual group? A virtual group is a group of patients who would like to be part of the Patient Participation Group but prefer not to attend meetings. They get involved by email / social media instead. Information such as practice newsletters, minutes of the Patient Participation Group meetings and surveys will be shared electronically. It means that if you can’t make face-to-face meetings, are caring for someone and unable to leave them, or are working, you can still be kept informed, give your views and participate. Will my views be heard? Your views are important and will be listened to. It may not be possible to act on every suggestion, but all feedback is very valuable. Working in a spirit of mutual respect, openness and trust, all patients' views will be discussed and, where appropriate, we will work together on solutions.

05/06/2026

When arriving for your appointment please use our new check in screen and keep the reception desk free for queries. It's simple to use but please ask for help if you need it.

26/05/2026

We are currently experiencing problems with our telephone lines. Please bear with us while we look into this problem.