Home Instead Norfolk - Home Care & Live-In Care

Home Instead Norfolk - Home Care & Live-In Care Home Instead are an award winning CQC Outstanding rated home care provider based in Norfolk. Mid Norfolk : 37 Market Place, Hingham, NR9 4AF.

Tel : 01362 708420
North Norfolk : 3 Market Place, Holt, NR25 6BE. Tel : 01263 650983
West Norfolk : 4 St Nicholas Court, Dersingham, PE31 6GZ. Tel : 01485 496987
Live In Care : 37 Market Place, Hingham, NR9 4AF. Tel : 01362 708420

The Home Instead Norfolk franchise group comprises of three franchises, West Norfolk, Mid Norfolk and North Norfolk. Present day it is run by Husband and Wife team To

m and Laura McEwan

The decision to go into care was made in 2008 after a local family member received very poor care, however, a family member in the north of England received a fantastic service from a Home Instead Senior Care branch. From the very beginning our aim has been to provide good quality care, enabling people to stay in their own familiar surroundings, improving the quality of life and to give piece of mind to the whole family. Each individual package is tailored to meet the needs and requirements on an outcome based care plan. We have now built a fantastic reputation across West Norfolk and have built relationships with various councils, hospitals & numerous health centres. The company now employs over 200 CAREGiver's from all walks of life, but each with the same goal in mind.... to provide the very best support and care to the elderly people across west Norfolk. What Makes us different? No Rushing

We realise many elderly don’t like to be rushed. At Home Instead Senior Care we have a minimum of 1 Hour visits, that means that the service we provide is the very best available and our CAREGivers have the time to get to know our clients. No Strangers

Continuity is key, Our CAREGivers are matched to our clients' personalities and needs so that a bond can be struck up and over time trust can develop between the two. We have many clients who have just one regular CAREGiver, which enables a great service. With clients who require a significant amount of care (more than one visit daily) then we will make you aware of all the CAREGivers that will be coming in, we will come out and introduce you to any new CAREGivers, which rarely exceeds 3, even in the most complex of cases. We Really Do Care

Home Instead Senior Care was born due to our own experiences with poor care, we have filtered down our companies ethos to our teams of office staff and CAREGivers. We regularly keep in touch with our clients, be it a home visit or a telephone call to make sure that they are more than satisfied with the service and to see if we can help in any other ways. Thank you for taking the time to find us online, please feel free to have a look through the services we offer and what people who have experienced our service had to say about it. If you are interested in receiving additional information or wish to book an appointment to discuss care for someone, please get in touch

A huge congratulations to Kerrie, who has received a well-deserved recognition award and been named our Rising Star for ...
28/08/2026

A huge congratulations to Kerrie, who has received a well-deserved recognition award and been named our Rising Star for July! πŸ†πŸ’œ

Kerrie’s dedication, compassion, and commitment to providing wonderful care have truly stood out, and we’re delighted to see her hard work recognised.

Well done, Kerrie what a fantastic achievement! πŸ‘πŸŒŸ

This week we celebrate our lovely Tammy Smith as our Heart of Gold for Mid Team. Tammy was so accommodating in supportin...
27/08/2026

This week we celebrate our lovely Tammy Smith as our Heart of Gold for Mid Team. Tammy was so accommodating in supporting a new client with covering all three daily visits in the first week to help get the package up and running. During this time, Tammy has built up a special relationship with the client as well as giving support to the daughter, when her mum's needs changed rapidly. Thank you, Tammy , we so appreciate your dedication to your clients πŸ’›πŸ‘

Congratulations to Sara, who has received a well-deserved recognition award for her patience and dedication to her clien...
26/08/2026

Congratulations to Sara, who has received a well-deserved recognition award for her patience and dedication to her client during a particularly difficult time. πŸ’œ

And as if that wasn’t enough, Sara has also been named our Care Pro of the Month for July! πŸ†πŸ‘

Her commitment, compassion, and the genuine care she shows every day are exactly what makes our Care Professionals so special.

Well done, Sara your hard work and dedication truly deserve to be celebrated! πŸ’œ

Our new Care Manager Jenn has been out and about over the last couple weeks, meeting clients and their furry companions....
24/08/2026

Our new Care Manager Jenn has been out and about over the last couple weeks, meeting clients and their furry companions. What a lovely way to start the day, with Dachshund cuddles!

This week we celebrate this amazing lady who everyone adores, our lovely Rachel.She has been awarded Mid's Heart of Gold...
21/08/2026

This week we celebrate this amazing lady who everyone adores, our lovely Rachel.
She has been awarded Mid's Heart of Gold Award for being amazing to all her clients and in particular, a new client, who was very hesitant with accepting support. Rachel now has her in the shower and appreciating her hair being done. Rachel, you make our client's day and we so appreciate you πŸŒŸπŸ‘

🌟 Care Professional of the Month (June)– Theo 🌟 A huge congratulations to our incredible Theo for being awarded Care Pro...
20/08/2026

🌟 Care Professional of the Month (June)– Theo 🌟 A huge congratulations to our incredible Theo for being awarded Care Professional of the Month! πŸ’™

Theo truly goes above and beyond for her clients every single day. Always on standby and ready to step in, even on her days off, she consistently shows dedication, compassion, and commitment to making sure her clients are safe and supported at all times. Whether it means clocking up the miles to get where she’s needed, Theo always puts her clients first.

Recently, Theo has been a real rock for one of her clients during a particularly difficult time. Through every challenge, she has remained positive, resilient, and determined, continuing to provide the highest level of care no matter what is thrown her way. Theo has a true heart of gold and is an amazing support not only for her clients but for the whole team.

Her kindness, strength, and unwavering dedication do not go unnoticed. Thank you, Theo, for everything you do β€” we are so proud to have you as part of our team! πŸ‘πŸ’›

πŸ’› Heart of Gold Award (June) – Danielle πŸ’› A huge congratulations to our amazing Danielle for receiving our Heart of Gold...
18/08/2026

πŸ’› Heart of Gold Award (June) – Danielle πŸ’› A huge congratulations to our amazing Danielle for receiving our Heart of Gold Award! 🌟

Danielle continues to go above and beyond for her clients, always putting their needs first and showing true dedication to the role. Recently, when one of her clients’ care needs changed, Danielle stepped in without hesitation and picked up additional visits to make sure they could remain at home safely and comfortably.

Her kindness, commitment, and willingness to go the extra mile make such a difference, not only to her clients but to their families too. We are incredibly proud of Danielle and so grateful for the compassion and care she shows every single day. Thank you for everything you do – you truly make a difference! πŸ’™πŸ‘

A huge congratulations to our wonderful live-in carers Charlotte and Marina, who have both received recognition awards f...
17/08/2026

A huge congratulations to our wonderful live-in carers Charlotte and Marina, who have both received recognition awards for their amazing dedication and professionalism. πŸ’œ

They supported their client through an incredibly difficult period after she returned home following several months in hospital after breaking her hip twice.

Their patience, compassion and unwavering commitment provided invaluable support during a challenging time, helping their client feel safe, cared for and supported at home.

We’re incredibly proud of you both. Thank you for everything you do! πŸŒŸπŸ‘

Heart of Gold Award (June)– Bethan πŸ’› A huge congratulations to our lovely Bethan for being awarded our Heart of Gold! 🌟 ...
14/08/2026

Heart of Gold Award (June)– Bethan πŸ’› A huge congratulations to our lovely Bethan for being awarded our Heart of Gold! 🌟

In just 6 short weeks with us, Bethan has already shown what an incredible Care Professional she is. Coming into care as a complete newcomer after working as a chef, she has embraced every challenge with compassion, strength, and determination. Bethan has handled some very difficult situations with one of her clients, yet through it all she continues to smile and keeps going strong.

Her resilience, kindness, and dedication truly shine through every day. We know the journey hasn’t been easy, but Bethan is proving she is stronger than she looks and has such a bright future in care ahead of her. We are so proud of you, Bethan – thank you for all that you do! πŸ’™πŸ‘

🌟 August Rising Star – Eleanor! 🌟A huge congratulations to our wonderful Eleanor, who has been named our Rising Star for...
12/08/2026

🌟 August Rising Star – Eleanor! 🌟

A huge congratulations to our wonderful Eleanor, who has been named our Rising Star for August! πŸ’œ

Eleanor has only been part of the Home Instead team for a few weeks, but she has taken to her role so naturally and has already made such a positive impression. Her compassion, commitment, and willingness to go above and beyond have certainly not gone unnoticed.

Well done, Eleanor we’re so pleased to have you as part of the team! πŸ‘πŸ’œ

Address

66 High Street
King's Lynn
PE301AY

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