Home Instead Norfolk - Home Care & Live-In Care

Home Instead Norfolk - Home Care & Live-In Care Home Instead are an award winning CQC Outstanding rated home care provider based in Norfolk. Mid Norfolk : 37 Market Place, Hingham, NR9 4AF.

Tel : 01362 708420
North Norfolk : 3 Market Place, Holt, NR25 6BE. Tel : 01263 650983
West Norfolk : 4 St Nicholas Court, Dersingham, PE31 6GZ. Tel : 01485 496987
Live In Care : 37 Market Place, Hingham, NR9 4AF. Tel : 01362 708420

The Home Instead Norfolk franchise group comprises of three franchises, West Norfolk, Mid Norfolk and North Norfolk. Present day it is run by Husband and Wife team To

m and Laura McEwan

The decision to go into care was made in 2008 after a local family member received very poor care, however, a family member in the north of England received a fantastic service from a Home Instead Senior Care branch. From the very beginning our aim has been to provide good quality care, enabling people to stay in their own familiar surroundings, improving the quality of life and to give piece of mind to the whole family. Each individual package is tailored to meet the needs and requirements on an outcome based care plan. We have now built a fantastic reputation across West Norfolk and have built relationships with various councils, hospitals & numerous health centres. The company now employs over 200 CAREGiver's from all walks of life, but each with the same goal in mind.... to provide the very best support and care to the elderly people across west Norfolk. What Makes us different? No Rushing

We realise many elderly don’t like to be rushed. At Home Instead Senior Care we have a minimum of 1 Hour visits, that means that the service we provide is the very best available and our CAREGivers have the time to get to know our clients. No Strangers

Continuity is key, Our CAREGivers are matched to our clients' personalities and needs so that a bond can be struck up and over time trust can develop between the two. We have many clients who have just one regular CAREGiver, which enables a great service. With clients who require a significant amount of care (more than one visit daily) then we will make you aware of all the CAREGivers that will be coming in, we will come out and introduce you to any new CAREGivers, which rarely exceeds 3, even in the most complex of cases. We Really Do Care

Home Instead Senior Care was born due to our own experiences with poor care, we have filtered down our companies ethos to our teams of office staff and CAREGivers. We regularly keep in touch with our clients, be it a home visit or a telephone call to make sure that they are more than satisfied with the service and to see if we can help in any other ways. Thank you for taking the time to find us online, please feel free to have a look through the services we offer and what people who have experienced our service had to say about it. If you are interested in receiving additional information or wish to book an appointment to discuss care for someone, please get in touch

Team west won ' Top Satisfaction Survey' and 'Most Improved Satisfaction Survey' for the year 2025! 🀩
25/06/2026

Team west won ' Top Satisfaction Survey' and 'Most Improved Satisfaction Survey' for the year 2025! 🀩

Another one of our Care Pro's have completed a full year with us at Mid Norfolk. Gemma has settled in the role so amazin...
24/06/2026

Another one of our Care Pro's have completed a full year with us at Mid Norfolk. Gemma has settled in the role so amazingly, and although she visits quite complex clients her resilience and confidence has grown and she is now an absolute asset to the team. Gemma, thank you for your first year of dedication to the role.

Sophie Frost won the Rising Star award for April 2026 ✨
23/06/2026

Sophie Frost won the Rising Star award for April 2026 ✨

🧁 A huge thank you to our lovely client Vivienne and her carers Kerri and Sara for these beautiful homemade fairy cakes ...
22/06/2026

🧁 A huge thank you to our lovely client Vivienne and her carers Kerri and Sara for these beautiful homemade fairy cakes πŸ’›

They were delicious and such a thoughtful surprise for the team. They didn’t last long! 😊

Poulami Bhattacharjee from our West Norfolk office received an award for quality in care
19/06/2026

Poulami Bhattacharjee from our West Norfolk office received an award for quality in care

πŸŽ‰ Celebrating a very special milestone! πŸŽ‰A huge congratulations to our amazing carer Paul on receiving his 6 Year Servic...
18/06/2026

πŸŽ‰ Celebrating a very special milestone! πŸŽ‰

A huge congratulations to our amazing carer Paul on receiving his 6 Year Service Award, presented by our Registered Care Manager Lisa πŸ‘πŸ₯‚

Thank you, Paul, for your dedication, kindness, and hard work over the years. Your support and care make such a difference to our clients and the whole team, and we are so grateful to have you with us πŸ’š

Krystal Westgarth has received 4 awards for quality and relationships in care! Well done Krystal! πŸ‘
17/06/2026

Krystal Westgarth has received 4 awards for quality and relationships in care! Well done Krystal! πŸ‘

Sometimes it’s the little moments that mean the most πŸ’A huge thank you to our wonderful Care Professional Susie, who sur...
16/06/2026

Sometimes it’s the little moments that mean the most πŸ’

A huge thank you to our wonderful Care Professional Susie, who surprised our Care Pro Support Lead Natalie with these beautiful flowers just because πŸ₯°

Acts of kindness like this are what make our Home Instead family so special. Supporting one another, spreading positivity, and showing appreciation in the simplest ways can brighten someone’s whole day πŸ’œ

Thank you, Susie, for your thoughtfulness and for being such a caring part of our team ✨

Our West Norfolk office awarded Nicola Booth as Care Professional of the Month in April 2026 πŸ‘
15/06/2026

Our West Norfolk office awarded Nicola Booth as Care Professional of the Month in April 2026 πŸ‘

πŸ”“ Teamwork makes all the difference! last week, our Home Instead North Norfolk team put their problem-solving skills to ...
11/06/2026

πŸ”“ Teamwork makes all the difference! last week, our Home Instead North Norfolk team put their problem-solving skills to the test in a jail-themed escape room and successfully escaped with just 3 minutes to spare! β°πŸ‘

A fantastic afternoon of collaboration, communication, and plenty of laughs. Well done, everyone! πŸ’œ

Address

66 High Street
King's Lynn
PE301AY

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