Health Care First Partnership

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Health Care First Partnership We are a 5 partner multi-site GP practice dedicated to creating a friendly and caring environment.

Core Value:
πŸ”΅ To treat our patients as we would want our family to be treated. Our Mission:
πŸ”΅ To be the GP provider of choice for our neighbourhood.

πŸ’™ HEALTH CARE FIRST – HOW WE DID IN SEPTEMBER 2026! πŸ’™πŸ₯ Your Care. Our Commitment. Our community.At Health Care First, we...
19/10/2026

πŸ’™ HEALTH CARE FIRST – HOW WE DID IN SEPTEMBER 2026! πŸ’™

πŸ₯ Your Care. Our Commitment. Our community.

At Health Care First, we're committed to delivering accessible, responsive, and high-quality healthcare to the communities we serve.

We believe in being open and transparent about how we're performing, and we're pleased to share our September 2026 figures with you! πŸ“Š

πŸ’š 85% Patient Satisfaction – Your feedback matters and helps us continually improve our services.

πŸ“ž 10,216 Calls Received – Supporting patients with their healthcare needs.

⏱️ 2-Minute Average Answer Time – Helping you reach our teams when you need us.

πŸ’» 10,094 Online Consultations – Offering convenient ways to access care.

πŸ“… 19,499 Appointments Booked – Providing vital healthcare across our communities.

πŸ’Š 74,051 Prescription Items Issued – Supporting patients with their ongoing treatment and medication needs.

🀝 1,032 Referrals Made – Helping patients access specialist services and further care.

πŸ“„ 6,503 Documents Processed – Essential work happening behind the scenes to keep patient care moving.

πŸ“ 571 Fit Notes Issued – Supporting patients with their health and wellbeing.

❀️ Every Appointment Matters

Unfortunately, 520 appointments were missed during September.

Every missed appointment represents valuable clinical time that could have been offered to another patient.

If you no longer need your appointment, please let us know as soon as possible so we can offer it to someone else.

🌟 More Than Just Numbers

Behind every call answered, appointment booked, prescription issued and referral made is a dedicated team working together to support our patients.

From our reception and care navigation teams to our clinicians, administrators and wider healthcare professionals, every role contributes to the care we deliver.

Thank you to our patients for your continued support, feedback, and understanding, and to our incredible teams for their ongoing dedication.

πŸ’™ Health Care First – Building Healthier Communities, Together.

19/10/2026

❀️ October is National Cholesterol Month! ❀️

πŸ«€ At HCF, Your Heart Matters! ❀️

At Health Care First, we’re passionate about supporting our patients and local communities to live healthier, happier lives.

This October, our Health Care First Cardiology Team is raising awareness of cholesterol, why it matters and how small lifestyle changes can make a big difference to our heart health.

πŸ’™ Did you know?

High cholesterol often has no symptoms, but it can increase your risk of heart disease and stroke.

The good news? There are simple steps we can all take to protect our hearts!

βœ… Make heart-healthy food choices.
βœ… Stay active and enjoy regular exercise.
βœ… Stop smoking and limit alcohol intake.
βœ… Know your cholesterol levels.
βœ… Attend health checks and seek advice when needed.

πŸŽ₯ Watch our short video to hear more from our Cardiology Team and discover why looking after your cholesterol is an important part of looking after your heart.

πŸ’™ Building healthier communities through awareness, prevention and working together.

❀️ At HCF, Your Heart Matters! ❀️

Flu season is here – would you know the symptoms and what to do if you become unwell? πŸ€’Flu symptoms usually come on quic...
19/10/2026

Flu season is here – would you know the symptoms and what to do if you become unwell? πŸ€’

Flu symptoms usually come on quickly and can include a sudden high temperature, an aching body, feeling very tired or exhausted, a dry cough, sore throat, headache, difficulty sleeping and loss of appetite. Some people may also experience diarrhoea, tummy pain, nausea or vomiting.

If you have flu, most people can look after themselves at home. Get plenty of rest and sleep, drink plenty of water to avoid dehydration, and consider paracetamol or ibuprofen for a temperature, aches and pains if these medicines are suitable for you. A pharmacist can also offer advice about treatments and flu remedies. πŸ’§πŸ›Œ

Try to stay at home and avoid contact with others if you have a high temperature, feel hot, cold or shivery, or are not well enough to carry out your usual activities. 🏠

Seek medical advice if you feel very unwell, become short of breath, your symptoms have not improved after 7 days, or you're in a group at higher risk of becoming seriously ill.

NHS flu symptoms and self-care advice:
https://www.nhs.uk/conditions/flu/

πŸ‘¨β€πŸ‘©β€πŸ‘§ When you quit, your family wins πŸ†From health benefits to cost savings, there are so many reasons to quit smoking πŸ’·...
16/10/2026

πŸ‘¨β€πŸ‘©β€πŸ‘§ When you quit, your family wins πŸ†

From health benefits to cost savings, there are so many reasons to quit smoking πŸ’·πŸ’™

Scan the QR code on the image to get help to quit this Stoptober. Let's quit smoking together! 🚭

❄️ WINTER IS COMING… EVERY APPOINTMENT COUNTS! πŸ’™πŸ’šπŸ©·520 missed appointments. 520 missed opportunities to care.During Septe...
16/10/2026

❄️ WINTER IS COMING… EVERY APPOINTMENT COUNTS! πŸ’™πŸ’šπŸ©·

520 missed appointments. 520 missed opportunities to care.

During September 2026, a total of 520 appointments were missed across Health Care First practices.

That’s 520 appointments that could potentially have been offered to another patient in need of care.

πŸ’™ A child needing a same-day assessment.

πŸ’š An older person requiring urgent support.

🩷 Someone worried about their health.

🧑 A patient waiting for an important review.

As we approach the busy winter months, demand for NHS services continues to grow, and every appointment is a valuable opportunity to make a difference to someone’s health and wellbeing.

🀝 A SMALL ACTION CAN MAKE A BIG DIFFERENCE!

If you can no longer attend your appointment, please let us know as soon as possible.

πŸ“± Cancel through the NHS App.

πŸ“ž Contact your GP practice.

πŸ’¬ Reply to your appointment cancellation text, where this option is available.

By cancelling an appointment, you no longer need, you’re helping us offer that time to another patient, reduce unnecessary waiting and make the best use of our NHS resources.

❀️ Behind every appointment is a person, a family and a community that matters.

Together, we can help ensure our services remain accessible to those who need them most this winter.

🌈 Health Care First – Building Healthier Communities Through Local Partnerships.

Treating patients as we would want our own family to be treated.

If you can’t attend, please cancel. Someone else could need that appointment. πŸ’™

October is National Cholesterol Month – do you know your cholesterol levels? ❀️High cholesterol means you have too much ...
16/10/2026

October is National Cholesterol Month – do you know your cholesterol levels? ❀️

High cholesterol means you have too much cholesterol in your blood. It does not usually cause symptoms, so a blood test is the only way to find out if your cholesterol is high. Left unmanaged, it can contribute to blocked blood vessels and increase your risk of heart problems and stroke. 🩺

There are positive steps you can take to help manage your cholesterol. Eating a balanced diet, being physically active, maintaining a healthy weight and stopping smoking can all support your heart health. Some people may also need cholesterol-lowering medication. πŸ₯—πŸšΆβ€β™€οΈ

This National Cholesterol Month, take some time to think about your heart health and find out whether you should have your cholesterol checked. ❀️

NHS high cholesterol information:
https://www.nhs.uk/conditions/high-cholesterol/

Patient.info cholesterol advice:
https://patient.info/features/heart-health/how-to-keep-your-cholesterol-on-track

WEEK 2 – LEARNING IN ACTION!πŸ’™ From theory to practice – our learners are making amazing progress!What a fantastic second...
15/10/2026

WEEK 2 – LEARNING IN ACTION!

πŸ’™ From theory to practice – our learners are making amazing progress!

What a fantastic second week for our learners on the Heart of Yorkshire SWAP programme, in partnership with Health Care First! πŸ’š

This week has been all about hands-on, practical learning, putting their newly acquired knowledge into action and experiencing what it’s really like to work within our busy General Practice community.

Here is what the week covered:

☎️ Developing essential patient communication skills
πŸ’» Gaining practical experience with our systems and processes
🀝 Learning alongside and supporting experienced colleagues
🌈 Building confidence, teamwork, and valuable workplace skills
πŸ’™ Understanding the difference compassionate, patient-centred care makes every day

It’s wonderful to see our learners growing in confidence, embracing new challenges, and becoming part of the Health Care First family.

πŸ‘ A huge thank you to our dedicated trainers, supportive colleagues and everyone involved in creating such a welcoming and positive learning environment.

At Health Care First, we don’t just develop skills – we nurture people, build confidence, and create opportunities for the future.

πŸ’™ People β€’ Care β€’ Together

Here’s to another fantastic week of learning, growing, and making a difference!

15/10/2026

Important Update: From Thursday 15th October, Health Care First will begin using NHS Notify, helping us communicate with patients more quickly, securely and efficiently.

At Health Care First, we are always looking for ways to make communication easier, faster and more accessible for everyone.

πŸ“± What is NHS Notify?

NHS Notify is a national NHS messaging service that allows healthcare organisations to send important information securely to patients using NHS-approved communication channels.

This means important messages about your care can reach you quickly, safely and through the most appropriate communication method available to you.

πŸ’¬ What types of messages might I receive?

You may receive information relating to:

βœ… Appointments and reminders
βœ… Vaccinations and immunisations
βœ… Health screening invitations
βœ… Registration confirmations
βœ… Practice updates
βœ… Information about your healthcare and wellbeing

πŸ’š What are the benefits?

NHS Notify will help us:

βœ… Share important healthcare information more quickly
βœ… Send messages securely using NHS-approved systems
βœ… Reduce delays in receiving important updates
βœ… Improve accessibility for patients with different communication needs
βœ… Reduce unnecessary paper and postage where appropriate
βœ… Support a more environmentally friendly approach to communication

πŸ”’ Is my information safe?

Yes. NHS Notify uses secure NHS systems and information held within NHS records to help ensure messages are sent safely to the correct person.

The service meets strict NHS standards for information governance, privacy and security.

This is simply another way for us to keep you informed about your healthcare.

Look out for our next post explaining exactly how you will receive messages through NHS Notify.

πŸ©΅πŸ’š NHS Notify: Your Choice MattersAt Health Care First, we understand that everyone accesses healthcare differently.As w...
15/10/2026

πŸ©΅πŸ’š NHS Notify: Your Choice Matters

At Health Care First, we understand that everyone accesses healthcare differently.

As we introduce NHS Notify from Thursday 15th October, we want to reassure all our patients that using the NHS App is a choice, not a requirement.

πŸ’š What if I don't want to use the NHS App?

That's absolutely fine!

NHS Notify introduces an additional digital way for us to communicate, but it does not replace existing methods of contacting your practice or receiving care.

Patients who choose not to use the NHS App will continue to have access to:

βœ… SMS text messages, where appropriate
βœ… Telephone contact
βœ… Face-to-face support at our receptions
βœ… Postal correspondence, where appropriate

No patient will lose access to services or communications because they choose not to use the NHS App.

πŸ“± What if I do use the NHS App?

If you have the NHS App with notifications enabled, messages will usually be sent there first.

If you don't open your message within 4 hours, it will automatically be sent to you by SMS instead.

If you don't have the NHS App, or have notifications switched off, messages will be sent by SMS where we have a mobile number for you.

This means you can continue receiving important information regardless of whether you choose to use the NHS App.

🀝 We're Here to Help

We understand that people have different communication needs and preferences, and we remain committed to ensuring everyone can communicate with us in a way that works best for them.

If you have questions about NHS Notify, messages you receive from Health Care First, or would like to discuss your communication preferences, please speak to your practice team.

πŸ’š Health Care First

Providing compassionate, accessible and high-quality care for our communities.

Treating our patients as we would want our own family to be treated and supporting every patient to access care in the way that suits them best.

πŸ©΅πŸ’š Your healthcare. Your choice. We're here for everyone.

Some moments bring us together for more than exercise or fundraising. They bring us together to pause, reflect, and reme...
15/10/2026

Some moments bring us together for more than exercise or fundraising. They bring us together to pause, reflect, and remember.

As a Veteran Friendly GP Practice, Health Care First is proud to stand alongside our Armed Forces community, honouring the service, sacrifice, and courage of those who gave so much for the freedoms we enjoy today.

On Saturday 7th November at 11:00am, we invite you to join us at Pinfold Surgery, Methley for Poppy Run 26. Working in partnership with the Royal British Legion, Rothwell Harriers, and Methley Striders, we will come together as a community to remember those who served, support veterans and their families, and celebrate the power of communities coming together for a shared purpose.

Every poppy tells a story. A story of bravery, resilience, friendship, and sacrifice.

Whether you choose to run, walk, volunteer, or simply stand with us in remembrance, you are warmly welcome. Bring your family, friends, dogs, neighbours, and loved ones.

πŸ“ Pinfold Surgery, Methley
πŸ“… Saturday 7th November
⏰ 11:00am start
❀️ Everyone welcome. It's a free event, limited to 200 spaces.

πŸ“© Email [email protected] to enter

"At the going down of the sun and in the morning, we will remember them."

Lest We Forget.

Address

Pinfold Lane
Leeds
LS269AA

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

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