KDC North West

17/06/2026

Appointeeship Officer
📍 Location: Huyton
💼 Salary: £26,520.00 pro rata per annum
🕒 Contract: [Part-time 20 hrs pw/Permanent]

Make a real difference to someone’s life
We’re looking for an Appointeeship Officer to help vulnerable adults manage their finances safely and independently.
What you’ll be doing
• Managing a caseload and handling day-to-day financial tasks
• Paying bills, setting up direct debits and monitoring accounts
• Keeping clear, accurate financial records
• Working closely with families, care providers and professionals
• Supporting people to understand their financial situation
• Ensuring safeguarding, GDPR and compliance standards are met
What we’re looking for
• Strong organisation and attention to detail
• Confidence working with numbers and financial processes
• Great communication skills and a calm, empathetic approach
• Experience in administration or finance
• Good IT skills (including Excel)
Good to have:
• Experience in social care, housing or working with vulnerable people
• Knowledge of benefits or DWP processes
• Experience managing money on behalf of others
Benefits you’ll get
• 30 days annual leave, rising to 33 days
• Bank holidays + 3 extra days at Christmas/New Year
• Birthday leave
• Wellbeing Day
• Personal Growth Day
• Giving Back Day
• A role with real purpose and impact
• Supportive team and training opportunities
• Ongoing development

Other requirements
• Enhanced DBS check
• Ability to travel locally
• Driving licence with appropriate insurance cover (or willingness to obtain)
To Apply
Email [email protected] for an application pack.
Closing date for completed application forms Monday 29 June 2026 by 12 noon

12/06/2026

Come along to our next craft afternoon on Mon 15th June
1 - 3.30pm at the KDC offices 😊

10/06/2026

Join us at our first Board Games event at KDC! There will be plenty of games to choose from so something for everyone, or you can bring along your favourite to play! Fri 12th 1 - 3pm. Hope to see you there 😊

04/06/2026

You can help increase KDC North West’s entries into easyfundraising’s giveaway to win a £200 donation – every new supporter who joins is an entry!

Sign up before midnight 7th June, it’ll only take two minutes:

Help us when you shop with 7,000+ brands. Join now.

03/06/2026

Come along free coffee and a chat at our Prescot Coffee Morning this Friday!

At Chatwins on Prescot High Street, 10am - 12 noon, Fri 5th June. Hope to see you there! 😊

28/05/2026

https://uk.indeed.com/job/cleaner-part-time-6f80fe0ee1d587d7

Apply for the Cleaner (part-time) job in Huyton! Learn more about the job description, salary, and job details to see if you qualify on Indeed today.

28/05/2026

https://uk.indeed.com/job/managed-accounts-administrator-ce02b33b6c4eec9b

KDC North West

11/05/2026

If you become our supporter on easyfundraising, you'll raise free funds for KDC North West simply by shopping online. And if you join by Sunday 24th May, you can help KDC North West WIN a £5,000 donation prize in easyfundraising's Donation Day giveaway, sponsored by TUI! KDC North West will get a FREE entry each time a new supporter signs up! It only takes a moment and it's completely free, so please get involved if you haven't already - this would really boost our fundraising:

Help us when you shop with 7,000+ brands. Join now.

11/05/2026

Customer Finance Officer – Appointeeship Service

Part‑time (20 hours per week over 3 consecutive days) | Knowsley | £26,520 pro rata

Do you want a finance role where your work genuinely improves someone’s daily life?

As a Customer Finance Officer in our Appointeeships Service, no two days are the same. You will manage the money and benefits of vulnerable adults who need support to stay financially safe and secure. You will act as their trusted appointee — making sure income is maximised, bills are paid on time, and spending is managed carefully and transparently whilst maintaining professional boundaries.

This is a hands‑on, operational role, communicating with customers over the phone and face to face with customers, their families, social care professionals and the DWP.

Key responsibilities

Manage a caseload of customers under DWP appointeeship
Set up and manage individual bank accounts
Pay rent, care fees, utilities and other essential bills
Complete benefit checks and make new claims where required
Complete and sign DWP forms and report changes in circumstances
Create and monitor simple, personalised budgets
Arrange day‑to‑day spending money, including pre‑paid cards
Liaise with families, care providers, social workers and other professionals
Carry out regular customer reviews
Maintain accurate records and protect confidentiality
What we’re looking for

Experience in financial administration, customer service or similar
Confident working with people, numbers, systems and multiple priorities
Understanding of the benefits system and social care,
Clear, respectful communication skills
A calm, organised approach and strong attention to detail
A genuine interest in supporting vulnerable people
Experience in appointeeship or benefits is helpful but not essential. Training is provided. A full driver’s licence and access to a car for work is preferred.

Do you want to make a positive difference to vulnerable people’s lives?
Are you understanding, empathetic and respectful to the needs of vulnerable people?
Are you able to work equally well collaboratively and autonomously?
Your role will ensure Appointeeships are managed with a person centred approach that promotes the independence of the individual.

The successful candidates will have a background in financial administration and have excellent IT and customer service skills being able to communicate information to people with differing communication needs. Experience working in a similar role would be ideal.

To apply for this post email [email protected] for a full application pack.

Closing date for cover letters and CV's is Friday 15 May. Interviews will be held face to face at KDC’s office in Huyton on Thursday 28 May 2026

We welcome applications from all members of society whether currently employed, taking a break or retired. This post is subject to an enhanced disclosure check.

Note: KDC North West is a charitable organisation providing a range of services helping disabled and disadvantaged people to enjoy independence and have choice and control in their lives.

Benefits

Pro rata

30 days annual leave
Birthday leave
Wellbeing Day
Giving Back Day
Personal Growth Day
Additional leave during Christmas and New Year
Team Away Day
Best Companies Survey

06/05/2026

Do you shop at Tesco? Please help KDC win a £1,000 donation! All you need to do is sign up to easyfundraising, then you can raise a cashback donation for us every time you shop online - at no extra cost! Then shop online at Tesco or F&F Clothing by May 31st – every shop equals some extra funding for us AND an entry into the £1,000 donation draw! Thank you so much!