Zengo Mobility Stairlifts Limited

06/03/2025

98 year old dad seeking your help.
One of my customers is looking for help with her dad. He’s been unable to get outside for several years, since he lives in a first floor flat in London with no lift access. His daughter would love to bring him out for his 99th birthday on 15th March.
This can be done using a stairs climbing powered wheelchair or similar mobility device. Can you help him?
Please contact Sean Murphy of Zengo Mobility Stairlifts on 07872-602911 or [email protected]

28/02/2025

Stairlift faults can cause injury to elderly users
We attended a stairlift repair in Barnet this morning, where a fault had developed on the footrest of an older Stannah 420 stairlift. The elderly customer had tripped over the footrest and badly injured her leg.
Even apparently minor technical problems can result in physical harm to elderly users. Please ensure that you get a competent professional in regularly to look after and maintain your stairlifts.

11/09/2024

Stairlift recycling makes sense

We were asked to remove a Handicare Freecurve earlier this week by a customer who was selling their late mother's house in Southgate. They had paid £6,000 for the installation in early 2023, thus the machine is only about 18 months old. No other stairlift company wanted to touch this machine, not even Handicare, unless they were paid a fee to take it away.

We paid them a modest fee and spent three hours carefully removing the lift and rail without damaging them. Our intention is to re-install the stairlift it for another customer of ours, an elderly gentleman with emphysema who has a twenty year old Handicare Freecurve which is on its last legs. We will recycle the machine and put it onto the existing rail that this gentleman already has in his house.

Yesterday we took the redundant heavy rail to the scrap merchants who paid us the princely sum of only £9 for the steel rail.

Many larger players in the stairlift industry don’t have the flexibility or appetite to tackle cost effective recycling of used lifts, preferring to focus only on more profitable new sales. Our preference is to rescue excellent machines from the scrap heap while delivering value to the recipients of these high quality used machines.

10/02/2024

After successfully repairing a very old Acorn stairlift yesterday, my customer's reaction really took me aback. The adult son had a big beaming smile on his face. Why so happy? "Because dad and I can go for a drive tomorrow." Please explain. " Well, bumping dad down the stairs on his bum every day really exhausts him. He hasn't left the house even once for over a year. Now he can escape the house and we can go for a drive". Stairlifts can really change lives for those that physically need them.

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19/01/2024

Annual review for 2023: Have just performed some analysis of what business was like in 2023.

Highlights:
* 76% of revenues were for reconditioned stairlifts - no surprise there, as these are priced at about a 50% discount to new stairlifts - value driven customers appreciate what we can offer
* 13% of revenues were for new stairlifts, including an outdoor stairlift
* 10% was for repairs and maintenance - a growing part of the business since the major companies have callout charges more than double what we charge. We also see competitors leaving the London market, partly because of the ULEZ charge.
* Side of stairs: 70% of customers had a stairlift on the left hand side of their stairs versus 30% on the right hand side - wow, this came as a huge surprise!
* Shape of stairs: 68% of customers had straight stairs; 32% had curved stairs - but we are seeing strong growth in the curved market now that we cover so many of the major brands
* Stairlift brands - Acorn and Stannah are dominating, but we have also worked on Thyssen, Platinum, Handicare and Otolift

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17/01/2024

Got this nice testimonial video from a customer in Enfield yesterday. He had an urgent need for a straight stairlift and we were able to fit the day after the enquiry came in.

12/11/2023

Getting more decent reviews recently (on Google) for our stairlift services:

Tim Farr:
Sean is amazing. He has exemplary attention to detail. The job isn’t finished until his Customer is completely happy and he HIMSELF has to be completely happy. No “bodging” just to get him home on time.
He’s kind, thoughtful, polite and very tidy with his installation.
I have no hesitation in recommending Sean.
Thanks very much for all you’ve done.

Maria Hemmings (Enfield):
Shean from zengo was so help with my parents stair lift and couldn’t ask for better service and will be use this company for now on. Thanks great job over and beyond.

Kaz Harris (Bedford):
Sean purchased my stairlift. His communication was very good prior to collecting and he came promptly after purchasing to dismantle and remove the lift. He was friendly and very knowledgeable about the lift. He was efficient and tidy when dismantling and removing. I highly recommend.

Vardit Lunzer (Hampstead Garden Suburbs):
What a wonderful man
So kind so thoughtful to my elderly mother
Very efficient and well priced
A pleasure to deal with

07/08/2023

Free to take away - Table tennis table and net; Butterfly brand; well used but still in reasonable condition; looking for a new home; folds up and can be trundled short distances on castors - available at 4 Hoodcote Gardens, N21 2NE

Looking to challenge your children (of any age) to become more active during the summer holidays? Get started on ping pong and you can't go wrong!

31/07/2023

Did you know that even older stairlifts can cost-effectively have their life extended with some expert attention? Have a look at this one minute video of a 16 year Stannah 260 curved stairlift getting its worn old pinion roller replaced.

31/07/2023

Did you know that even older stairlifts can cost-effectively have their life extended with some expert attention? Have a look at this one minute video of a 16 year Stannah 260 curved stairlift getting its worn old pinion roller replaced.

25/07/2023

Two recent customers faced a similar problem. One had an overseas relative coming to spend several months in London, the other a family member wanting to get palliative care at home. Neither wanted to purchase an expensive stairlift outright, given uncertainty over how long it might be used.

While major stairlift firms do offer rental options, they are expensive and inflexible on rental terms. As a small locally owned company, Zengo Mobility Stairlifts was able to visit both customers and develop a custom cost-effective solution for each. We quickly fitted reconditioned straight stairlifts on commercial terms that cost-effectively addressed these short-term needs.

10/03/2023

Designing, equipping and constructing our stairlift repair and maintenance facility has meant collaborating with several local businesses.

Our standards are high – we demand highly professional equipment from well-recognised brands, not cheap imports sourced online from merchants of dubious quality. Doing a project like this as a small company on a tight budget also means being creative and flexible on sourcing. We have received very helpful technical advice from skilled human staff at real businesses, who freely and cheerfully pass on tips and insights from their years in the trade.

Among these businesses that have helped us enormously are:

Tooled-Up on the Brimsdown industrial estate for serious power tools Tooled-Up.com

Bolt & Bearing on the Valley Link industrial estate (everything linked to bolts, bearings, drill bits, torque wrenches etc.) – Trevor has been enormously patient with his advice as I climbed this particular learning curve https://www.boltandbearing.co.uk/

Nelson’s Used Racking in Nazeing – an awesome business sourcing and recycling industrial racking from major warehouses and selling them at reasonable prices – it’s an amazing steel parts landscape, ask for Joe Nelsons Used Racking

Enfield Electrical Supplies – Ridge Avenue – for deep knowhow and friendly service Enfield Electrical Supplies

NewPlant Timber – on the Brunswick industrial estate – for gruff but honest advice on timber and tools Newplant Timber Supplies Ltd

Citizens of Enfield – (via Freecycle and Facebook Marketplace) – a treasure trove of odd tools and spare parts, worth a look but you have to be patient