14/08/2026
Patty Yiu, aged 55, is a volunteer at Aspen Court care home. Just a 30-minute walk from home, Patty has been volunteering for over a year through Attend’s Befriending services. She spends a few hours each week helping to give the residents some friendly company. After a while, Patty’s role expanded to help with distributing meals at lunchtime as well.
In 2022, Patty immigrated to London from Hong Kong, where she worked as a social worker. Coming from a people-oriented background, she was always working to serve those around her by getting to know her clients and what their needs were.
Now, Patty has continued using her skills of service while volunteering at Aspen Court. With great care and effort, she consistently shows up to create a deeper impression on residents. “If you want to make them remember you, you have to show up. If I’m showing up every lunchtime, it will be easier for them to remember my face,” said Patty.
Although there are hard days, Patty enjoys chatting with residents often. For some, their short-term memory fades, but “they still can talk and when they do,” says Patty, “I feel really happy to hear about their old memories.”
Patty’s time as a befriender not only provides company but helps the residents with improving their memory overtime as well. “After one year, I think some of the residents, they start to remember the conversations they have last week, so it’s actually quite amazing.”
Recalling her favorite memories, Patty has enjoyed working with residents who have shared stories about their life experiences. Learning from them, Patty reflects on her own life and thinks ahead to her future. “One resident was 93, so I learned a lot. I can prepare myself and can also help to take care of my friends or my partner when we get older.”
Patty encourages others to volunteer as it is a good way to serve others and gain experience for future careers as well. “I want to combine my strengths for in the future when I want to work in adult care, I will have a solid experience,” said Patty, “Being a volunteer is a good start.”