03/09/2026
Can an AI chatbot actually deliver therapy? A new study decided to find out properly, rather than just asking whether people enjoyed the conversation.
65 university students took part in a 30-minute CBT session with an AI chatbot, and researchers scored the sessions using the same clinical measure used for human therapists, then compared the results to previous studies on human performance.
The findings weren't straightforward. Performance varied considerably from session to session, and the pattern raises real questions about whether AI can currently deliver mental health care that's both safe and tailored to the individual.
See what the study found:
https://www.mqmentalhealth.org/ai-chatbots-show-promise-in-therapy-but-can-they-deliver-personalised-care/