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BIS Services Raising the standard in brain injury support and cognitive rehabilitation.

Order! Order! 🧠Our team (AKA The Quiz Services) had a brilliant evening on Wednesday at the quiz in aid of Queen Mary's...
12/10/2026

Order! Order! 🧠

Our team (AKA The Quiz Services) had a brilliant evening on Wednesday at the quiz in aid of Queen Mary's Hospital.

Great food, great views, great company and plenty of competitive spirit, all for a wonderful cause.

Thank you to Imperial Health for hosting such a fantastic night, which raised an incredible £10,000 to support Queen Mary's essential work. We're proud to have played a small part in it! 💙

09/10/2026

So many of the difficulties people experience after brain injury are hidden.

On the outside, someone might appear to be having a perfectly ordinary conversation. But underneath, their brain may be working incredibly hard to keep up.

Processing
Attention
Memory
Turn taking
Inhibition
Switching topics

All these skills need to work at once just to have what seems like a simple conversation.

So when someone loses track of what’s being said, needs something repeated, interrupts, takes longer to respond or struggles to follow the conversation, there may be much more happening beneath the surface than you can see.

At BIS Services, we never say never. After a brain injury it can be difficult to imagine doing the things you once took ...
08/10/2026

At BIS Services, we never say never.

After a brain injury it can be difficult to imagine doing the things you once took for granted. But we never define a client by what they can do today.

We work with each individual to form goals that matter to them, and form a step by step plan to help them reach them.

For some people, that might mean cooking a meal independently again. For others, it might be returning to work, travelling abroad, or even doing a skydive. The sky is (literally) the limit.

Managing expectations is important, but so is removing barriers to progress and motivating people to strive for what they really want. We help people live alongside their injuries, not in spite of them.

🔗 Visit our website to learn more about BIS Services and our approach to cognitive rehabilitation: https://www.thebiss.co.uk/our-services/

After a brain injury, things are never as simple as they may seem. What may appear a "simple task" has a huge amount of ...
05/10/2026

After a brain injury, things are never as simple as they may seem.

What may appear a "simple task" has a huge amount of cognitive demands lurking beneath the surface.

Brain injury is an invisible disability.

02/10/2026

You are unique. Your rehabilitaion should be too.

Brain injury rehabilitation is not a 'one size fits all.' No two brain injuries are the same, no two people are the same, no two needs are the same, no two days are the same.

At BIS Service, we ensure rehabilitaion plans focus on what matters most to you as an individual - real-life tasks, personal challenges, and daily routines.

Keeping you where you should be: at the centre.

When the brain has difficulty filtering sensory information, sounds, movement, conversations and other distractions can ...
30/09/2026

When the brain has difficulty filtering sensory information, sounds, movement, conversations and other distractions can quickly become overwhelming. Things like:

A busy café.
A supermarket.
A crowded room.
A noisy road.

What might feel like ordinary background noise to one person can become a significant cognitive demand for another.

This can lead to:
🧠 Difficulty concentrating
🔊 Sensory overload
😴 Increased fatigue
💭 Feeling overwhelmed
🗣️ Difficulty following conversations

Understanding the environment is a hugely important part of supporting someone after brain injury.

Have you noticed certain environments becoming harder to manage after brain injury?

29/09/2026

Recovering from a brain injury can be isolating.

Many people feel like nobody understands what they are going through, especially when so many symptoms are invisible to everyone around them.

Connecting with others who understand can positively impact wellbeing and for fostering a sense of hope for continued progression.

In our latest BIScussions episode, Senior Line Manager Pedro talks about the sense of community that's been building between clients at BIS Services, sparked by a recent client and staff football match.

🎧 Listen Now: https://podcasts.apple.com/us/podcast/supporting-the-supporters-line-management-mental/id1880416076?i=1000788826105

That's kind of the whole point of a 'hidden' disability...
25/09/2026

That's kind of the whole point of a 'hidden' disability...

Everyone is talking about AI replacing jobs. But if you made it to our Human-Centred AI conference, you'll already know ...
25/09/2026

Everyone is talking about AI replacing jobs.

But if you made it to our Human-Centred AI conference, you'll already know that at BIS HQ, we're working hard to do the opposite.

We're harnessing AI to streamline admin tasks, so that our staff can spend more time where it matters: face to face with clients.

Clients will always come first at BIS. Our entire management team, including our director Natalie, still hold a client caseload alongside their additional duties.

Staying “boots on the ground” means our managers continue to experience the realities of the work our CRAs are doing every day. It helps keep management connected to the practical challenges of supporting clients and creates a more collaborative approach between managers and the teams they support.

We talk about this in more detail (and much more) in our latest BIScussions episode, with Senior Line Manager Pedro Knight.

🎧 Listen now: https://podcasts.apple.com/us/podcast/supporting-the-supporters-line-management-mental/id1880416076?i=1000788826105

23/09/2026

Bain Injury recovery is not linear.

Some days or weeks, you may feel like progress is slow or stunted, but changes are still happening below the surface.

Progress is measured in small wins, not large leaps - doing a food shop, meeting with friends, making a cup of coffee independently - these all add up.

Setbacks are a natural and important part of the journey. You are exactly where you need to be right now.

Save this for when you need a reminder. 💙🧠

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Queen Anne House, 43 Albion Place
Maidstone
ME145DZ

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