Oak Hall Surgery, New Romney

21/04/2026

We apologise for the inconvenience caused by current IT issues. This is an issue affecting practices across Kent and Medway and beyond over which we have no control.

We know this may be frustrating for you and thank you for your patience.

Resolving this issue is out of our hands and our staff are working under significant extra pressure, so we would ask patients to continue to treat all of our staff with courtesy – abusive behaviour will not be tolerated.

Patients can choose to use our online consultation system, Anima, which is available via the Oak Hall Website at www.oakhallsurgery.nhs.uk for medical or admin requests.

Repeat prescription requests can be made either on paper and dropped in to our letter box or the prescriptions box in our waiting room, or by completing a request via our Website via the ‘Get a repeat prescription online’ option.

If your enquiry is non-urgent, we would appreciate it, if you could wait until later in the week to contact the surgery.

21/04/2026

01/04/2026

Interested in joining the Patient Participation Group?

Contact the PPG Chair on 07821657200 for further details.

01/04/2026

86 Missed Appointments in March
Help us reduce wasted appointments by cancelling if you no longer need yours.

27/02/2026

Just a reminder that due to essential work by the NHS I.T. team we will have no access to phones or computer systems from 12.30pm today for an hour. Normal service should resume from 1.30pm.

Thank you for your understanding.

18/02/2026

Cleaner Vacancy

5 evenings a week

An opportunity has arisen to join the team at Oak Hall.

Please submit your C.V. or a letter of interest to the Practice Manager.

07/01/2026

The next Patient Participation Group Meeting (PPG) is on the 26th January at 2.00pm at the Assembly Rooms. We would welcome any patient of the surgery to come along and find out why your PPG is an important part of the life of the Surgery. Please telephone the PPG Chair on 07821657200 or ask to speak to the Practice Manager for further details.

12/12/2025

Our surgery, along with all Kent GP practices, currently has no internet or computer system access due to a problem at the NHS Data Centre.

This may mean delays with delivering both face to face and telephone appointments until this is resolved.

We also cannot take any appointment bookings at the present time.

We understand that the I.T. Engineers are working to fix the problem and hopefully this should happen in the next hour.

Apologies for any inconvenience to patients.

UPDATE - NOW RESOLVED.

12/12/2025

The Council are closing Church Approach from 4pm today for the Light up New Romney. This means there will be no access to our car park for patients who hold a blue badge. Unfortunately disabled patients will need to find alternative parking. Please bear in mind that there will be various other road closures relating to the event this evening as well.