Newcastle Sendiass

16/06/2026

We will be at the SEND activity showcase and CYPS welcome event this Thursday 5pm-7pm

23/04/2026

PLEASE SEE CHANGES FROM NEWCASTLE LA REGARDING HOW TO CONTACT THE SEND CASEWORKERS

New SEN Caseworker Duty Line (Pilot) – from Monday 4 May 2026

From Monday 4 May 2026, the SEND service is piloting a single point of contact for SEN caseworker queries to make it easier to reach them and to help them to respond more quickly.

How to contact the send team (from 4 May 2026)
Phone: 0191 277 4650
Email: [email protected]

What’s changing:
* One phone number and one email address will be the main route into the SEN Caseworker Team.
* Enquiries will be logged and triaged so the right person can respond.
* Individual caseworkers will no longer reply directly to emails

What to expect when you contact the team:
If your query can be answered straight away, they'll do so. If not, it will be picked up by a duty caseworker, who will aim to respond by the end of the next working day.

If it’s complex, it may be passed to your child’s allocated caseworker. You’ll get an acknowledgement if a full response can’t be provided by the next working day. Follow-up will be within three working days, with updates if it takes longer.

If you email your caseworker directly:
You won’t be ignored - You’ll receive an automatic reply directing you to the duty line/central email address.

Where to get more help:
Local Offer: https://childrenandfamiliesnewcastle.org.uk/send-local-offer

SEND IASS: 0191 211 6255 | [email protected]

The SEND Local Offer helps children and young people aged 0-25 with special needs. SEND means Special Educational Needs and Disabilities. The Local Offer tells you what support is available in Newcastle. You can find out about schools, health services, and activities. It also helps families get the....

19/04/2026

✨ You’re Invited! ✨

Join us for a fabulous evening with The SENDMams Club 💖

🍸 Sip & Social @ The Barn Door
📅 Friday 22nd May 2026
⏰ 6:30 PM
🎟️ £15 per ticket

Get ready for a night full of fun, laughter, and a little bit of sparkle…
🎤 Karaoke
💃 Drag Show
💺 Reserved Seating
🤠 Cowboy Hats
🍹 Glass of Fizz
🧀 Nibbles

Gather your girls, bring your energy, and let’s make it a night to remember! ✨

📩 To book your spot, email: [email protected]