The Salon Genie

The Salon Genie We provide full time receptionist & appointment booking services to Hair & Beauty salons across the UK - for less than the cost of a full time staff member

The Salon Genie grew out of The Office Genie, which started in 2005 to support business owners with the best Call Handling available. The Genies are specialists in Appointment Booking and Diary Management, so are the perfect solution to missed and unanswered calls for any Salon. Unlike other call answering services who simply take messages, we prefer to reduce the number of calls you need to retur

n by booking appointments or confirming prices whilst the caller is online. Experience shows that it can take 2 or 3 attempts to return a call to a client, who may no longer be in front of their diary. Over the years we have taken on more and more clients from the Hair and Beauty industry. Using our expertise, we have been able to help Salons increase their profit, return their juniors to learning to be stylists and technicians instead of a receptionist and fill their appointment slots more effectively. So The Salon Genie was born

Every Salon is different, but we know about treatments, styles, cuts so your clients will feel comfortable talking with us. You will benefit from the excellent telephone answering and superb diary management skills of the Genies who are all experienced receptionists and effective diary managers. We book hundreds of appointments every day through our Call Handling service. You can find out all the benefits you can gain from using our Call Handling service in our FREE ebook which you can sign up for on this page. In short you will benefit from:

- An increased number of calls answered – this will increase the effectiveness of your marketing and advertising as you are no longer missing new opportunities

- Appointment booking even on days you are closed or when you are short staffed and fully booked out

- Reduction in the number of small gaps in your diary - this can increase your profits by as much as £62,400 for some salons.

- Freeing up staff – you will no longer have to factor in someone to answer the phones – all your juniors, stylists and technicians can now be earning you money by working with clients not on the phones. Call Jacqui on 01604 53 20 20 or email on [email protected] to find out how you can make your Salon more efficient and profitable for less than the cost of a full time receptionist.

It's National Smile Day today so we are encouraging everyone to wear their best smile! There is so much a smile can do....
31/05/2026

It's National Smile Day today so we are encouraging everyone to wear their best smile! There is so much a smile can do. Just one smile can brighten someone's day. It can also improve your day. Smiles are infectious. A healthy smile can develop confidence and generate a new outlook on the world.

It’s a bustling Saturday morning at “Glow & Go Salon.” Every stylist is busy—Jess is foiling highlights, another stylist...
30/05/2026

It’s a bustling Saturday morning at “Glow & Go Salon.” Every stylist is busy—Jess is foiling highlights, another stylist is working magic with a blow-dryer, and the waiting area is buzzing. Suddenly, the phone starts ringing incessantly. Jess glances at her client, who’s mid-foil, and feels a wave of panic. Should she leave her client to answer the phone, risking a less-than-perfect result and a stressed-out guest? Or let the call go to voicemail, possibly missing out on new bookings and disappointing regulars?

But then, The Salon Genie team steps in. Our Genie answers the phone with a cheerful, professional greeting. The caller is a new customer looking to book a last-minute appointment and another is a regular needing to reschedule. The Genie handles both requests smoothly, updates the salon’s schedule, and even fills a cancellation slot—maximizing that precious “white space.” Jess can focus on her client, confident that every caller is in good hands. The salon’s reputation for stellar service shines, and Jess breathes a sigh of relief, knowing her business is supported by experts.

National Paperclip Day on May 29 celebrates a small but handy invention. Yes, even the paperclip has its own day of hono...
29/05/2026

National Paperclip Day on May 29 celebrates a small but handy invention. Yes, even the paperclip has its own day of honor. This quirky National Day celebrates the well-known piece of curved wire that keeps our papers together and helps us stay organized.

4 Other Uses of Paper Clips:
*Replace a zip
*Unclog a spray bottle
*Hem holder
*Emergency hooks for broken necklaces

What else have you used a paperclip for?

At “Wellness Way Clinic,” the team barely has time to grab a sandwich. Reception is overflowing with patients checking i...
28/05/2026

At “Wellness Way Clinic,” the team barely has time to grab a sandwich. Reception is overflowing with patients checking in, and the phone is ringing off the hook. Dr. Patel’s team is stretched thin, trying to keep up with both in-person clients and a constant stream of calls. A worried parent keeps calling about a child’s last-minute appointment, but the front desk simply can’t break away.

That’s when The Salon Genie swings into action. Our Genie answers the call on the first ring, reassuring the parent and quickly checking the clinic’s availability. The appointment is secured, and the parent feels heard and cared for. Meanwhile, the front desk can focus on the patients right in front of them, knowing that no one is left waiting or ignored. The clinic’s flow stays smooth, and every client—on the phone or in person—gets the attention they deserve.

It is National Flip Flop Day! 🏖👣🌴☀️️
27/05/2026

It is National Flip Flop Day! 🏖👣🌴☀️️

Between clients, treatments, and consultations, the phone never stops ringing.With The Salon Genie handling your calls, ...
24/05/2026

Between clients, treatments, and consultations, the phone never stops ringing.
With The Salon Genie handling your calls, every enquiry is answered professionally while you stay focused on your clients and growing your salon. 💛✂️

22/05/2026

Imagine a salon day without constantly stopping mid-treatment to answer the phone.

At The Salon Genie, we answer your calls with warmth and professionalism, giving you back valuable time to focus on your clients, your craft, and growing your salon.

✨ We handle the calls.
✨ You handle the magic.

Ever feel like the phone rings right in the middle of an appointment? 📞When The Salon Genie takes your calls, you can st...
21/05/2026

Ever feel like the phone rings right in the middle of an appointment? 📞
When The Salon Genie takes your calls, you can stay present with your clients while we make sure every enquiry is answered and every booking is captured.

Less interruption. More flow. More time back. 💛

Your salon deserves to capture every opportunity.At The Salon Genie, we answer every call with warmth and care, helping ...
20/05/2026

Your salon deserves to capture every opportunity.
At The Salon Genie, we answer every call with warmth and care, helping you deliver a great client experience while giving you the space to grow your business with confidence. ✨

Address

Genie Heights, Barratt House, Kingsthorpe Road
Northampton
NN26EZ

Opening Hours

Monday 8:30am - 8pm
Tuesday 8:30am - 8pm
Wednesday 8:30am - 8pm
Thursday 8:30am - 8pm
Friday 8:30am - 8pm
Saturday 9am - 5pm

Website

Alerts

Be the first to know and let us send you an email when The Salon Genie posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to The Salon Genie:

Shortcuts

Share