Western Elms & Circuit Lane Surgeries

08/06/2026

Please be advised that both sites will be closed for staff training tomorrow - Tuesday 9th June from 1pm to 6.30pm. This is to ensure our team remains up to date with the latest health care information and can continue to provide you with the best possible care.

Westcall are covering us for this time - if you require advice or treatment please call 111.

We appreciate your understanding.

07/06/2026

15/05/2026

Pharmacy opening hours for 25th May 2026 - Bank Holiday

02/05/2026

23/04/2026

Important Notice: Ongoing IT System Issues

We continue to deal with a regional IT network problem, which is affecting some of our practice systems. This may result in delays to appointments, prescriptions, referrals, test results, and telephone or online responses.

Please be assured that our regional IT support team is actively investigating and working to restore full service as quickly as possible. It remains our top priority to continue providing safe patient care throughout this period.

21/04/2026

Good afternoon, we are struggling again with all internet products due to network instability. This is a National issue that is being dealt with by NHSE and a major incident has been reported. Hopefully this will be fixed soon.

Again, please only ring if it is urgent for today. The pharmacy may be able to help you in the first instance.

Our sincere apologies for the disruption to the appointment systems.

16/04/2026

Good morning, we are still struggling with all internet products. A National issue that is being dealt with by NHSE. Hopefully fixes will be in place soon.

Again, please only ring if it is urgent for today. The pharmacy may be able to help you in the first instance.

Our sincere apologies for the disruption to the appointment systems.

15/04/2026

Our sincere apologies - we are having terrible problems with systems again this morning. Apparently a national problem and our system provider is working on it.

Please only contact us if urgent for today until further notice.

07/04/2026

READY TO MAKE A REAL IMPACT IN PRIMARY CARE

We are seeking a motivated and high-performing Medical Secretary / Administrator to join our team. This part-time role for 30 hours offers the opportunity to provide a high-quality referral and administrative service, supporting GPs and wider clinical teams to deliver timely, patient-centred care across Primary Care and secondary care pathways.

You will join a supportive and forward-thinking team that demonstrates these values daily while contributing to service efficiency, quality improvement, and innovative ways of working.

If you are interested - please apply to Kelly or Lisa before 30th April 2026 on [email protected]