Quay Lane Surgery

14/10/2026

Practice Closure Notice
On Tuesday 20th October, our practice and dispensary will close at 13.00 to allow for vital staff training and local service planning.
If you have a medical emergency, please call 999.
If you require urgent medical attention that cannot wait until we reopen at 08:30 on Wednesday 21st October, please call the surgery on 01503 230088. Your call will be transferred to our call handling service, who will advise you accordingly.
Thank you for your understanding

10/09/2026

🍂 Help Us Help You This Flu Season 🍂

If you've received an invitation for your flu vaccination, please use the booking link included in your invitation whenever possible to book your appointment.

Every online booking helps reduce pressure on our reception team and keeps telephone lines available for patients with urgent needs.

Booking online is simple, fast, and helps us deliver a smoother service for everyone.

Thank you for supporting your practice and helping us protect our community this winter. 💙💉

09/09/2026

📢 Flu Vaccination Appointments Now Available

If you have received a text message from us inviting you for your flu vaccination, appointments are now available to book.

✅ Please use the booking link included in your text message to choose a convenient appointment time.

Protect yourself this winter and book your flu jab today.

25/08/2026

Practice Closure Notice
On Thursday 3rd September, our practice and dispensary will close at 13.00 to allow for vital staff training and local service planning.
If you have a medical emergency, please call 999.
If you require urgent medical attention that cannot wait until we reopen at 08:30 on Friday 4th September, please call the surgery on 01503 230088. Your call will be transferred to our call handling service, who will advise you accordingly.
Thank you for your understanding

16/07/2026

🌟 We are incredibly proud to share some fantastic news with our patients! 🌟
According to the latest National Patient Survey, Quay Lane Surgery has been ranked the best practice in Cornwall for patient experience.
An amazing 98% of patients who responded to the survey said they had a good overall experience with our practice.
We would like to thank our patients for their feedback and continued support, and our dedicated team for their hard work and commitment to providing high-quality care every day.

16/07/2026

A quick update for our patients
Unfortunately, due to staff sickness coinciding with planned annual leave, we are currently having to rearrange a number of our HCA appointments and clinics.
We are very sorry for any inconvenience caused and appreciate that changes to appointments can be disruptive. Please bear with us while we work through the necessary alterations and contact affected patients.
Thank you for your understanding, patience and kindness towards our team, it is greatly appreciated. 💙
Thank you,
The Quay Lane Surgery Team

08/07/2026

08/07/2026

08/07/2026

☀️ Heatwave Advice – Stay Cool, Stay Safe ☀️
With temperatures rising, remember to:
💧 Drink plenty of water
🏠 Keep your home cool by closing curtains during the day
🌳 Stay in the shade and avoid the sun between 11am and 3pm
👕 Wear loose, light-coloured clothing and sunscreen
👥 Check on elderly relatives, neighbours, and vulnerable friends
⚠️ Signs of heat exhaustion include dizziness, headache, feeling sick, and excessive sweating. Move to a cool place, drink water, and cool down.
🚨 Call 999 if someone becomes confused, loses consciousness, or shows signs of heatstroke.
Take care and enjoy the sunshine safely! 💙

07/07/2026

The yellow heat-health alert for the South West has been escalated to an amber alert from 9am on Wednesday, July 8 until 9pm on Sunday, July 12.

The hot weather could have serious impacts on older people, young children and those with long-term health conditions.

Please take extra care by keeping cool, drinking plenty of water, and checking in on anyone who may need extra support.

If you're heading to the coast or inland waters, remember that the water can still be dangerously cold. Choose lifeguarded beaches where possible and take care when entering the water.