06/05/2026
Dear Clients,
I want to share something important with you.
There are so many ways people respond to receiving care, especially when they’re nervous, overwhelmed, stressed, emotionally holding a lot, or simply not used to being looked after. I never want you to feel embarrassed or self-conscious in my space.
Here are some things I would never judge, criticise, or make fun of you for during your treatment.
Opening Your Eyes
Though this rarely happens, if after turning over you feel the need to keep your eyes open until I place a warmed eye pillow on them — or if you decide you’d rather keep them uncovered — that is completely okay.
Needing to keep your eyes open can happen when you:
• Need more time to feel safe in your environment
• Are still building trust
• Struggle to let go of control
• Feel dissociated, floaty, or a little ungrounded
My role is never to wish you would stop. My responsibility is to create an environment where you feel safe enough to settle in at your own pace.
Getting on the Table “Incorrectly”
Even if I give clear instructions and I come back in to find you upside down, back to front, or under the wrong layers — truly, it’s okay.
This can happen because of:
• Nervousness or lack of presence
• Self-consciousness
• Vulnerability
• Cognitive overload or overwhelm
• Conditioning to rush
Sometimes when we’re anxious or vulnerable, it’s difficult to process instructions clearly. That’s human. It simply helps me understand how to support you more gently and clearly.
Oversharing or “Trauma Dumping”
Sometimes people walk into a safe space and suddenly find themselves sharing far more than they expected. I understand there can be many reasons for this.
You may be:
• Feeling safe for the first time in a long time
• Realising you don’t have many places where you can fully exhale
• Experiencing touch that activates emotions or memories
• Releasing tension through your nervous system
• Seeking emotional connection
• Struggling to contain everything you’ve been carrying
You never need to feel ashamed for opening up. I hold space with care, professionalism, and compassion.
Talking Throughout the Session
While I personally love working in silence and know quiet can sometimes deepen relaxation, I also understand that talking may be part of your process.
Continual conversation can sometimes be a way of:
• Regulating anxiety or nervousness
• Avoiding vulnerability
• Feeling uncomfortable in silence
• Distracting yourself from what you’re feeling internally
• Struggling to fully surrender and receive care
If that’s where you are, I will always meet you there without judgement.
Helping During the Treatment
You may not even realise you’re doing it, but lifting your legs for the bolster, lifting your head, adjusting yourself constantly, or trying to “help” me during the session is never something that bothers me.
Often this comes from:
• Being conditioned to be helpful or accommodating
• Hyper-independence or a need to stay in control
• Guarding or protecting the body
• Fear of being “too much” or inconvenient
Receiving care without needing to earn it can feel unfamiliar for many people. My job is to help your body feel safe enough to simply receive.
Asking for More Pressure or Speaking Up About Your Needs
If you ask for more pressure, request extra support, or communicate your needs throughout the session, I do not see you as difficult.
Often this comes from:
• Fear your needs won’t be met
• Previous disappointing experiences
• Anxiety about wasting time or money
• Discomfort with slowing down
• Trying to stay in control to feel safe
You deserve to be listened to. Your comfort matters, and communication is always welcome here.
Getting Undressed Too Quickly
It’s actually very common for people to start un******ng immediately or tell me not to leave the room fully before they begin.
Usually, there’s something deeper underneath this, such as:
• Fear of losing time on the table
• Past experiences of feeling rushed
• Trying to move quickly through discomfort or vulnerability
• Feeling pressure to be efficient
• Moving fast because uncertainty feels uncomfortable
This is never seen as disrespectful. More often than not, it simply means your nervous system is trying to protect you.
Above all, I want you to know this:
You do not need to perform, get it “right,” or be perfectly relaxed to deserve care.
You are welcome exactly as you are.
Warmly,
Emma
