Keystone Counselling Service

01/10/2026

SHORT-NOTICE PRE-ASSESSMENT APPOINTMENT

We have had a cancellation for a counselling pre-assessment tomorrow, Friday at 4pm, at Keystone Counselling Service, Abbey Neighbourhood Centre, Thetford.

➡️ If you have already been referred to our service and are waiting to hear from us, and you are available at this time, please contact:

📧 [email protected] ⬅️

The appointment is for an initial pre-assessment before allocation to one of our trainee counsellors.

Our counselling service provides up to 12 counselling sessions free of charge with trainee counsellors who have reached Fit to Practise stage and receive regular clinical supervision.

Please only contact us if you are able to attend tomorrow at 4pm.

30/09/2026

💚 Free Counselling in Thetford

Keystone Counselling Service is now based at Abbey Neighbourhood Centre, Thetford.

We offer adults up to 12 free counselling sessions with trainee counsellors who are in the final stages of their professional training and have achieved Fit to Practise status.

All trainee counsellors receive regular professional supervision throughout their placement.

If you feel counselling may be helpful, you can now refer yourself directly to the service using our online self-referral form:

🔗 https://forms.cloud.microsoft/e/HkdkjMbXEH

Once we receive your referral, a member of the Keystone Counselling Service team will contact you to arrange a pre-assessment before counselling begins.

📧 [email protected]
📍 Abbey Neighbourhood Centre, Thetford

Please feel free to share this post so that people in our local community know that free counselling support is available. 💚

13/08/2026

💙 Can our local community help Keystone Counselling Service?

We have now settled into our new counselling rooms at Abbey Neighbourhood Centre in Thetford, but there is one little thing we desperately need: two electric fans!

Our counselling rooms don’t have windows and, particularly during this very warm weather, they can become extremely hot and stuffy. As you can imagine, sitting in a counselling session for an hour in a very warm room isn’t particularly comfortable for either our clients or our trainee counsellors.

Keystone Counselling Service receives no funding. Our counselling is provided completely free of charge to the community, our trainee counsellors volunteer their time while gaining the clinical hours required to qualify, and I also give my time voluntarily to manage the service.

That means we simply don’t have an income pot to dip into when things like this are needed.

So, before we look at other options, we thought we’d ask our community. 🌿

Does anyone have a good working electric fan they no longer need and would be willing to donate to us?

We are looking for two fans, ideally suitable for keeping a small counselling room comfortable without being excessively noisy.

If you can help, or know a local business that might be willing to donate one, please get in touch.

Sometimes something relatively small can make a very big difference to a service like ours.

Thank you from everyone at Keystone Counselling Service. 💙

13/08/2026

🏡 Keystone Counselling Service has moved!

We’ve now completed our first week in our new home at Abbey Neighbourhood Centre in Thetford, and we’re pleased to be settled in and working right amongst the local community.

Our move from Riversdale House in Thetford town centre marks a new chapter for the service, but our purpose remains exactly the same: providing free counselling to our local community, while giving trainee counsellors the opportunity to gain the valuable client hours and experience they need on their journey towards qualification.

We’d also like to say a genuine thank you to the whole Keystone Development Trust team who make this possible.

A special thank you to Kate and Amber at Riversdale House, who looked after us so well during our time there, and to Alison, Ricky and the wider team at Abbey Neighbourhood Centre for helping us settle into our new space.

Keystone Counselling Service is a voluntary service, and it simply couldn’t operate without the people behind it who provide the rooms, practical support and infrastructure that allow us to keep counselling accessible and free.

📍 You can now find Keystone Counselling Service at Abbey Neighbourhood Centre, Thetford.

Here’s a little look at our new home. 💙

01/06/2026

Did you know we provide 12 weeks free counselling? There’s no catch all you have to do is email: [email protected]. Provide a mobile number & you will be contacted when a space becomes available. A Therapist will reach out to you to make your first appointment. It’s that simple.
This service is supported by Keystone development trust we are based in Riversdale centre Thatford.

08/05/2026

08/05/2026

Sometimes people just need a space to talk. 🌿

At Keystone Counselling Service, we offer up to 12 weeks of free counselling with supervised trainee counsellors, providing support to members of the community who may otherwise struggle to access help.

Whether you’re feeling overwhelmed, anxious, stuck, grieving, or simply need someone to listen, you do not have to carry it alone.

Our trainee counsellors are supported through professional supervision and committed to offering compassionate, confidential support.

To enquire or self-refer:
📧 [email protected]

Please share this post. Someone in your circle may need it more than you realise.