Healthwatch Wakefield

Healthwatch Wakefield Healthwatch Wakefield is your local health and social care champion.

From Overton to Knottingley and everywhere in between, we make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care.

From this autumn, participating pharmacies can assess and treat five additional common conditions:- Migraine in adults- ...
10/09/2026

From this autumn, participating pharmacies can assess and treat five additional common conditions:
- Migraine in adults
- Complex hay fever in children
- Outer ear infections in adults
- Mild skin infections and scabies
- Acne in young people and adults

We're making it quicker and easier for people to get the care they need, closer to home.

From this autumn, participating pharmacies will be able to assess and treat five additional common conditions.

Today is World Su***de Prevention Day.Thank you to Samaritans and Paul below for sharing his story and showing that su**...
10/09/2026

Today is World Su***de Prevention Day.
Thank you to Samaritans and Paul below for sharing his story and showing that su***de isn’t inevitable and that suicidal thoughts can be interrupted. 💚

“A few years ago, I was really struggling. I was working 80-100 hour weeks in a very senior role which came with a lot of pressure. Having been away all week, I’d get home at weekends and need to squeeze family time into two days, alongside managing a million and one other things. It felt like a constant treadmill of trying to please everyone else and living up to expectations. I felt tired, burnt out and broken. It was from here that things started to go wrong.”

“Although this wasn’t the reality, I started to feel like I was the root cause of every problem and if I removed myself, that would fix everything. I tried to access support from my GP and found it near impossible. It seemed that because I was managing to go into work every day, I had a nice house and kids, there was nothing to worry about. To them I was just a bit tired, I wasn’t dying.”

“One evening, when I was away on a work trip, I decided I was going to end my life. I headed out and was crossing the road unobservantly when a taxi stopped me. The driver must’ve recognised that something wasn’t right. He got out and started to chat to me, asking if I was OK and what was going on. He then went back to his taxi and got a card with the number for Samaritans. He said something like, ‘you need to talk to someone, so talk to Samaritans.’ I wandered around for about an hour and a half, as I didn’t know what I was going to say if I called. I felt like I needed to have a story prepared.”

“I don’t remember much about that first call. I couldn’t say if the first call was a man or woman I spoke to, but they helped me get through the night. It helped me go to bed and try again the next day.”

“It’s all very subtle and Samaritans don’t really tell you anything, but they listen and enable you to offload – they’re a safety net. Sometimes, I think that’s all people need. At that point I felt like I had nowhere else to go. It’s very hard to say to your wife, we’ve got this wonderful life, but I’m utterly depressed, because it feels like an insult.”

“If I hadn’t called that night, I might’ve just wandered around feeling slightly distracted by my interaction with the taxi driver, but I would’ve been back in that same place a few days later, about to do something drastic. It seems a bit dramatic to say I wouldn’t be here if it wasn’t for that conversation, but that is the reality.”

Thank you so much to Paul for sharing his story for World Su***de Prevention Day and showing that su***de isn’t inevitable and that suicidal thoughts can be interrupted.

Do you know that lives are being cut short by up to 18 years in the UK? That means for some of us, our life expectancy i...
09/09/2026

Do you know that lives are being cut short by up to 18 years in the UK? That means for some of us, our life expectancy is as low as 70 years.

It’s not simply a North-South divide; health inequalities can be found in every corner of the UK.

Behind the national statistics are communities living very different realities, often just streets apart.

Explore the Shelf Life campaign and check the life expectancy in your postcode.👉https://bit.ly/4gjMG5H

Lives are being cut short by up to 18 years in the UK.

That means for some of us, our life expectancy is as low as 70 years old.

It’s not simply a North-South divide; health inequalities can be found in every corner of the UK. Behind the national statistics are communities living very different realities, often just streets apart.

Explore the Shelf Life campaign and check the life expectancy in your postcode.👉https://bit.ly/4gjMG5H

Please see 'Adult Social Care Charging – Update' below from Cllr Ansar Hayat for Wakefield Rural, Cabinet Member for Adu...
09/09/2026

Please see 'Adult Social Care Charging – Update' below from Cllr Ansar Hayat for Wakefield Rural, Cabinet Member for Adults and Health at Wakefield Council

SOCIAL CARE DIRECT
Telephone: 0345 8 503 503
Email: [email protected]
https://www.wakefield.gov.uk/adult-social-care/social-care-direct

Adult Social Care Charging – Update

Following concerns raised by Simon Lightwood MP on behalf of local residents, I have provided a formal response explaining the Council’s position. I have also copied in the three other Wakefield District MPs, as an update and in anticipation of any similar queries they may receive.

I fully recognise the concern caused by unexpectedly large invoices, particularly for vulnerable residents and their families, and I am sorry for the distress caused.

These are not new or additional charges. They relate to care already provided. The issue arose from an anomaly within the Council’s existing digital social care system, which caused delays between care being provided and being invoiced.

Payment plans and support are available, and we will work fairly and proportionately with anyone experiencing difficulty, taking individual circumstances into account. Please contact Social Care Direct Wakefield Distric Council for further advice if needed.

Cllr Dr Ansar Hayat
Cabinet Member for Adults Care and Health
Wakefield District Council

Did you know that local Healthwatch organisations help make sure people's experiences of health and care services are he...
07/09/2026

Did you know that local Healthwatch organisations help make sure people's experiences of health and care services are heard and acted on?
In Wakefield District, we've worked with local communities to identify issues, drive improvements, and support people to access information about health and care services.
Whether it be services for patient transport, stroke, ADHD and Autism, or what professional care workers think, you can find more about our work here:
https://www.healthwatchwakefield.co.uk/news-and-reports/
As Parliament debates the future of Healthwatch, we're proud of the difference local Healthwatch teams make every day.
To our local MP's Jade Botterill MP, Yvette Cooper, Simon Lightwood MP, and Jon Trickett MP, we'd encourage you to take a look at the work being delivered locally.

Was the right support in place when you left hospital?If you've stayed in hospital overnight in the last 12 months, Heal...
04/09/2026

Was the right support in place when you left hospital?
If you've stayed in hospital overnight in the last 12 months, Healthwatch England wants to know what it was like when you were discharged.
Take part by clicking on the link here: https://www.smartsurvey.co.uk/s/hwehospitaldischarge/

Was the right support in place when you left hospital?

If you've stayed in hospital overnight in the last 12 months, we want to know what it was like when you were discharged.

Tell us more by clicking on the link below. https://www.smartsurvey.co.uk/s/hwehospitaldischarge/

Find out about Age UK Wakefield District’s ‘Travel with Support’ offer here:
28/08/2026

Find out about Age UK Wakefield District’s ‘Travel with Support’ offer here:

Travel with Support

Whatever your destination, we can talk you through options to get you there. We provide safe, reliable, and supported transport.

Get in touch to find out more and get a quote for your next appointment, journey, or adventure.

01977 552475

Coming home from hospital? Age UK Wakefield District are here to help.Find out more about their great service here. “Bec...
28/08/2026

Coming home from hospital? Age UK Wakefield District are here to help.
Find out more about their great service here.

“Because getting home from hospital should be about more than just getting through the front door — it’s about making sure you’re safe, comfortable and supported when you get there.”

https://www.ageuk.org.uk/wakefielddistrict/our-services/hospital-transport-support-service-bcd73db4-7bb3-ed11-9ac8-0003ff32eded/

Coming Home from Hospital? We’re Here to Help.

Being discharged from hospital can sometimes feel overwhelming, especially if you’re worried about how you’ll get home or what you’ll find when you arrive.

Our Hospital Transport Support Service provides FREE supported transport for patients aged 50 and over who are being discharged from Pinderfields, Pontefract Hospital or Dewsbury.

🚗 We can:
• Provide transport home from A&E or a hospital ward
• Provide a trained Age UK Wakefield District Support Worker to accompany you
• Es**rt you safely into your home
• Make sure you’re comfortable and settled
• Help with unexpected issues, such as faulty locks or heating problems
• Offer a hot drink or simple meal to help you settle in
• Make sure you’re offered further support if needed

The service operates 7 days a week and is completely FREE for eligible patients.

📋 How do I access the service?
Hospital nursing staff can make a referral for you and will check whether you’re eligible for the service.

If you or someone you know may benefit from this support, please speak to the hospital nursing staff before discharge.

Because getting home from hospital should be about more than just getting through the front door — it’s about making sure you’re safe, comfortable and supported when you get there.

https://www.ageuk.org.uk/wakefielddistrict/our-services/hospital-transport-support-service-bcd73db4-7bb3-ed11-9ac8-0003ff32eded/

27/08/2026

We've just published our latest snapshot report on the Non-Emergency Patient Transport Service. We found that a service can be great, but the system might not be. Hear what people had to say here: https://bit.ly/4cxBW2P

Thunderstorms can trigger symptoms for those with lung conditions, like asthma.If the weather makes your symptoms worse ...
27/08/2026

Thunderstorms can trigger symptoms for those with lung conditions, like asthma.
If the weather makes your symptoms worse and you need to use your inhaler more, talk to your pharmacist, contact your GP or NHS 111.

Thunderstorms can trigger symptoms for those with lung conditions, like asthma.

If the weather makes your symptoms worse and you need to use your inhaler more, talk to your pharmacist, contact your GP or NHS 111.

Address

The Plex, 15 Margaret Street
Wakefield
WF12DQ

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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