Shevington Surgery

20/05/2026

19/05/2026

Good morning

Unfortunately, we are currently experiencing some issues with Ask My GP, please bear with us whilst we try to get the issues resolved.
Sorry for any inconvenience.

12/05/2026

Happy international Nurses’ day, Here at Shevington surgery we appreciate all Nurses’ thank you for all your hard work

12/05/2026

Important Update

To help us manage your care as efficiently as possible, please follow the guidance below when contacting the Surgery.

💻 Using askmyGP (preferred method)
We encourage all patients to submit requests through askmyGP between 7:30am and 10:00am (Monday–Friday).
• All requests received during this time will be triaged by a clinician and appropriate action will be taken.
• If you’re unable to use askmyGP, you can call or visit the Surgery during the same hours and our reception team will help you.
• Please be aware that Mondays are our busiest day of the week, with a significantly higher volume of requests and calls. Patients are encouraged to submit non-urgent requests later in the week where possible.

🌍 Requests Whilst Away From the Area
Please do not submit requests through askmyGP if you are:
• Away on holiday
• Staying outside of the local area
• Temporarily residing elsewhere
If you require medical assistance whilst away from home, please contact:
• A local walk-in centre
• An urgent treatment centre
• NHS 111
• Or attend the nearest hospital if your condition requires urgent care

🚨 If your request is urgent for today:
Please call the Surgery on 01942 367420 as early in the day as possible, as late requests cannot always be accommodated and we may need to redirect you to other services once we have reached capacity. Our reception team will ensure your request is passed to the duty clinician, who will triage it and advise on the appropriate action.
If your condition worsens while waiting for a routine request to be triaged, please call the Surgery.
If the Surgery is closed, call NHS 111 for advice.

⚠️ Call 999 immediately if you experience any of the following:
• Chest pain or difficulty breathing
• Symptoms of a severe infection or sepsis
• Symptoms that could suggest a stroke (weakness in a limb, facial droop, or slurred speech)
• A mental health crisis or suicidal thoughts
• A serious injury or accident
• Heavy bleeding
• A severe allergic reaction

Thank you for helping us provide safe and timely care for all our patients.

08/05/2026

We’re working with The Healthier Wigan Partnership to better understand how alcohol is consumed across local communities, and we’d really value your input.

Share your thoughts by taking part in a short survey about alcohol consumption, buying habits and views in your area. It only takes around 10 minutes to complete, and all responses are confidential. The survey is aimed at people aged 17 and over.

Your feedback will help shape future health initiatives across Wigan.

Find out more and take part by following this link:
https://www.smartsurvey.co.uk/s/OIP6YN/

30/04/2026

IMPORTANT INFORMATION

💊Medication Changes & Hospital Letters
Please note:- There may be a short delay while we review hospital and clinic letters after your appointment.
These are processed in date order and may not be actioned immediately.
If a medication change was discussed, you usually do not need to contact the practice straight away, as this will not speed things up. We will contact you if action is needed.
⚠️ If your issue is urgent, your symptoms worsen, or you have been given same‑day advice to act, please contact the practice or seek urgent medical help.
Thank you for your understanding.
Shevington Surgery

28/04/2026