Healthcare Matters

Healthcare Matters We are a family-run business providing solutions across Wales, the North West and West Midlands.

We supply, install, service and repair equipment including stairlifts, ramps, hoists and specialist seating for the NHS, local authorities and the public. Healthcare Matters is a family business providing healthcare solutions, quality products and outstanding services to the healthcare industry. Our extensive product portfolio, competitive prices, quality goods and professionalism mean we have dev

eloped a deserved reputation as a leading and trusted provider of quality products and services to NHS Trusts, healthcare professionals, nursing homes, hospitals and the general public. We are proud to be the official dealer for a number of trusted manufacturers, and as well as providing outstanding products, Healthcare Matters also offer a comprehensive range of services, including rental, service and maintenance. We work with therapists to find solutions for clients with complex needs through specialist seating, sleep systems and moving and handling equipment. We also have a team of engineers providing 24-hour emergency call-out cover for a number of NHS Trusts and nursing homes. We are on hand to answer any queries, give advice on suitable products and offer a friendly and efficient service. If we can help in any way, do not hesitate to get in touch either by phone (01978 758111) or email ([email protected]).

For many people, the stairs slowly become one of the biggest barriers at home.Not all at once, just little by little.The...
29/05/2026

For many people, the stairs slowly become one of the biggest barriers at home.

Not all at once, just little by little.

The team recently completed another installation of a Bruno Elite stairlift, helping create safer, more comfortable access around the home again.

What we often see with stairlift installations is that the biggest impact is not just the equipment itself.

It’s the reassurance of being able to move around the home with more confidence, safety, and independence every day.

A great job by the team on another smooth installation.

Our seating assessor Alex had a surprise celebrity encounter at Whiston Hospital recently… bumping into none other than ...
27/05/2026

Our seating assessor Alex had a surprise celebrity encounter at Whiston Hospital recently… bumping into none other than Tony Bellew🥊

According to Alex, the photo opportunity quickly became a lesson in just how strong heavyweight boxers really are when Tony put his arm around him for the picture…

“I felt like a worm being crushed.” 😂

We’re not sure what was more impressive... meeting Tony, or Alex surviving the hug.

A stairlift is rarely just a stairlift.In many cases, it’s the difference between someone struggling at home and moving ...
22/05/2026

A stairlift is rarely just a stairlift.

In many cases, it’s the difference between someone struggling at home and moving around safely and confidently again.

This week, the team completed another installation of the Bespoke Stairlifts Synergy straight stairlift, designed to provide a smooth, compact solution while keeping as much stair access available as possible.

What we often see on installations like this is that the biggest impact is not the equipment itself, but what it restores:
• confidence
• independence
• reassurance
• access to the whole home again

Another great job by the team.

Every person’s needs are different.That’s why we believe support should be tailored, not one-size-fits-all.If you’re try...
21/05/2026

Every person’s needs are different.

That’s why we believe support should be tailored, not one-size-fits-all.

If you’re trying to work out what equipment may help at home or in care, we’re here to listen and guide you through the options.

Tailored equipment can make a real difference.For people with more complex needs, the right bed, chair, mattress, or lif...
19/05/2026

Tailored equipment can make a real difference.

For people with more complex needs, the right bed, chair, mattress, or lifting support can help daily life feel safer and more manageable.

If you’d like to explore options, our team is here to help.

Life changes. Needs change too.Flexible support can make those changes easier to manage.If you need equipment for a shor...
16/05/2026

Life changes. Needs change too.

Flexible support can make those changes easier to manage.

If you need equipment for a short-term situation, post-hospital recovery, or a change at home, we can help you explore practical rental options.

💙 We’re here when you need us.

Every staircase is different, which is why curved stairlifts are designed specifically around the home and the person us...
14/05/2026

Every staircase is different, which is why curved stairlifts are designed specifically around the home and the person using it.

This recent installation featured a Bespoke Infinity curved stairlift, carefully fitted to follow the shape of the staircase and provide a smooth, comfortable journey between floors.

A big thank you to Bespoke Stairlifts for their continued support, and well done to our engineers Cael and Steve for another great installation completed with care and attention to detail 👏

Helping people stay safe, comfortable, and independent at home is what it’s all about.

Short-term needs? Rental could be the right option.Sometimes equipment is only needed for a period of recovery or while ...
14/05/2026

Short-term needs? Rental could be the right option.

Sometimes equipment is only needed for a period of recovery or while longer-term plans are being worked out.

That’s where rental can really help, providing practical support without a long-term commitment.

If you’d like advice, just send us a message.

13/05/2026

Another ramp installation completed by Brandon and Harvey 👍

Our modular ramps are a great way to create safer, easier access without the disruption of major building work. They’re quick to install, fully bespoke, and designed around the individual property and user needs.

Great work by the team getting this one completed smoothly and efficiently 👏

You can find out more about our modular ramp solutions here: https://www.healthcare-matters.com/products/modular-ramp/76

Supporting mental health at work isn’t always about having the perfect words.It can be the colleague who notices you’re ...
13/05/2026

Supporting mental health at work isn’t always about having the perfect words.

It can be the colleague who notices you’re quieter than usual. The manager who asks twice if you’re okay. The teammate who offers support without judgement, pressure, or assumptions.

Often, the most valuable thing we can do is listen. Not to fix, advise, or find the right answer, but simply to let someone talk and feel heard.

Mental health care isn’t always clinical. It’s human.

This Mental Health Awareness Week is a reminder that small moments of understanding, patience, and kindness can make a real difference. 💚

Address

Healthcare Matters, Harrison House, Rackery Lane, LLay
Wrexham
LL120PB

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+441978758111

Website

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