MEG

MEG Healthcare quality management software: save time, money & drive a culture of quality improvement.

MEG is on a mission to drive Quality Improvement in Healthcare. We provide innovative technology for frontline healthcare workers to improve quality standards and patient safety in hospitals and care organisations..

According to the NHS Staff Survey 2025, fewer staff believe organisations are acting on patient concerns, falling from 7...
03/06/2026

According to the NHS Staff Survey 2025, fewer staff believe organisations are acting on patient concerns, falling from 72% in 2021 to 69% in 2025.

Healthcare teams are already collecting huge amounts of patient feedback every day. The challenge is making sure those insights lead to visible follow-up.

MEG’s Friends and Family Test (FFT) tool helps NHS teams:
✔️ Capture feedback through SMS, QR codes, kiosks and email
✔️ Identify themes, sentiment and risks using AI-powered analysis
✔️ Automatically notify the right teams for faster follow-up
✔️ Link feedback directly to action plans, incidents and risk registers

👉 Want to see how MEG helps NHS teams make FFT feedback easier to act on? Book a 15-minute discovery call here: https://tinyurl.com/2s7rfmkh

📋 Clinical Audit Awareness Week starts today, and this year’s theme, ‘From Curiosity to Confidence’, reflects how clinic...
02/06/2026

📋 Clinical Audit Awareness Week starts today, and this year’s theme, ‘From Curiosity to Confidence’, reflects how clinical audit helps healthcare teams turn everyday questions and observations into learning and assurance to drive improvement in patient care.

At MEG, we’re proud to support healthcare teams on that journey with MEG’s Audit & Compliance software, helping make audits easier to manage, findings easier to act on and improvements easier to track across services.

More webinars, resources and shared learning will be available from the HSE throughout the week. Join the conversation here: https://tinyurl.com/7xsky6uj

🗣️ Patient experience is becoming an increasingly important measure under the NHS 10 Year Plan, with greater focus on li...
01/06/2026

🗣️ Patient experience is becoming an increasingly important measure under the NHS 10 Year Plan, with greater focus on listening to patients and acting on their feedback.
The plan highlights a shift towards a more patient-centred NHS, where feedback directly shapes care improvement, complaints handling and decision-making.

MEG’s Patient Experience software helps NHS Trusts capture feedback, identify key themes through AI-powered analysis and turn patient insight into trackable actions, all within one connected system.

👉 Discover how MEG helps healthcare teams turn patient voice into measurable improvement: https://tinyurl.com/4rp8ezzu

With increasing focus on patient voice and evolving FFT reporting requirements, more organisations are looking beyond th...
28/05/2026

With increasing focus on patient voice and evolving FFT reporting requirements, more organisations are looking beyond the headline score and focusing on what patients are actually saying.

MEG’s Friends and Family Test (FFT) tool helps NHS teams:
✔️ Capture FFT responses across SMS, QR codes, email and IVR in line with NHS guidelines
✔️ Automatically structure and analyse free-text responses using AI
✔️ Monitor response rates, trends and themes in real time

As part of MEG’s connected Quality Management System, patient feedback feeds directly into governance, risk and improvement activity, helping teams move from listening → learning → action.

👉 If you’re reviewing how your Trust collects, reports and acts on FFT data, learn more here: https://tinyurl.com/nhk4netb

We had a fantastic first NHS ConfedExpo last year, and we’re excited to be back again in just 2 weeks. Tom, Dan and Helg...
27/05/2026

We had a fantastic first NHS ConfedExpo last year, and we’re excited to be back again in just 2 weeks.

Tom, Dan and Helga will be at stand C109, showcasing MEG’s end-to-end Quality Management Platform, including our LFPSE & PSIRF compliant incident reporting software, our Friends and Family Test (FFT) tool, and MEG’s AI-powered capabilities
Come and meet the MEG team, for a quick chat and a closer look at how we support 40+ NHS Trusts across the UK with their quality, compliance, and patient safety goals through one connected platform.

👉 Heading to NHS ConfedExpo and want to lock in time with us?
Book a call with Tom to talk through your team’s requirements: https://hubs.li/Q04ghz1k0

🎉 Wishing the team at Sligo University Hospital the very best of luck at the Irish Healthcare Awards 2026.Being shortlis...
22/05/2026

🎉 Wishing the team at Sligo University Hospital the very best of luck at the Irish Healthcare Awards 2026.

Being shortlisted for Healthcare Initiative – Nursing Project of the Year and Best Use of Information Technology is a fantastic achievement and a reflection of the work being done to strengthen patient care and quality.

We’re proud to support the team through MEG’s Clinical Guidelines App and Audit Management software.

👏 Best of luck to everyone involved!

At MEG, we believe a patient complaint should never sit in isolation. It should trigger clear action, accountability and...
21/05/2026

At MEG, we believe a patient complaint should never sit in isolation. It should trigger clear action, accountability and improvement.

In this webinar from our MEG Digital series, Mahmoud and Beluz demonstrate how our Patient Experience software supports that in practice by:
✔️ Capturing complaints at the point of care
✔️ Automatically categorises and routes them using AI
✔️ Linking complaints to incidents and investigations
✔️ Closing the loop with structured responses back to patients

👉 Watch how MEG helps healthcare teams turn patient feedback into measurable improvement: https://hubs.li/Q04f5gnv0

📅 Next week, our CEO, Kerrill Thornhill will be attending the Future Health Summit at the Dublin Royal Convention Centr...
20/05/2026

📅 Next week, our CEO, Kerrill Thornhill will be attending the Future Health Summit at the Dublin Royal Convention Centre where he will connect with healthcare leaders from across the USA, Europe, Asia and beyond.

This year’s theme, “From Pressure to Progress: Building a Sustainable Health System for the Next Decade is one close to our hearts as we build software to help reduce paper admin and manual processes, saving valuable time for frontline healthcare workers.”

If you’re attending, and want to catch up, feel free to reach out or drop a comment to connect with Kerrill.

Not making it this time but curious about how healthcare organisations are approaching quality, patient safety and compliance? Book a discovery call here: https://tinyurl.com/24hf4h52

Positive patient experience is often linked to:✅Better clinical outcomes ✅Lower readmission rates ✅Higher staff mora...
18/05/2026

Positive patient experience is often linked to:
✅Better clinical outcomes ✅Lower readmission rates ✅Higher staff morale

When patients feel heard and involved in their care, they’re more likely to follow advice and stay engaged in their recovery.

With MEG’s Patient Experience software, we help healthcare teams make better use of patient feedback by:
✔️ Capturing feedback across multiple channels (SMS, email, web and mobile)
✔️ Using AI-powered sentiment analysis to surface trends and risks in real time
✔️ Turning feedback into clear, trackable actions through connected workflows

👉 If you’re ready to make patient feedback more actionable, book a 15-minute discovery call with our experts: https://tinyurl.com/324rrz5m

🥳 What a week we had celebrating 10 years of MEG last week.We shared stories, milestones and memories from our journey s...
14/05/2026

🥳 What a week we had celebrating 10 years of MEG last week.

We shared stories, milestones and memories from our journey so far. One of the highlights was celebrating at IPCI alongside so many familiar faces who have supported MEG over the years. To round off the celebrations, some of our local team gathered for a celebratory BBQ. Even though the sun didn't shine, we enjoyed marking a great milestone and looking forward to what's to come for MEG.

Sorry, not sorry we might milk this birthday for a while. ☺️

Address

The Digital Depot
Dublin
8

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 5pm

Telephone

+35316971579

Website

https://tinyurl.com/yu6pz6e3

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