HCI

HCI At HCI we help providers of health and social care make intelligence driven decisions to attain, manage and improve quality, safety and regulatory compliance.

Since 2005, HCI has been transforming quality and patient safety and regulatory compliance through professional services and digital transformation. We have worked with national and international health and social care organisations, across the private, public and social sectors, with the ultimate goal of improving patient safety. Our high calibre team members have a range of backgrounds, from cli

nical and social care to quality and research. We harness this expertise and provide extensive training to further develop and refine the teamโ€™s capabilities. HCI is a trusted partner in healthcare โ€“ our strong reputation is built upon exceptional client service, the quality of our team members and our commitment to improving outcomes for service users.

๐ŸšจHand hygiene compliance as low as 57%. Care bundle audits at 67% with no action plan. A governance committee with no re...
03/09/2026

๐ŸšจHand hygiene compliance as low as 57%. Care bundle audits at 67% with no action plan. A governance committee with no recorded meeting since 2024.

Are these HIQA warning signs hiding in your hospital?

Recent inspection reports are highlighting recurring gaps across governance, physical environment, medication safety, workforce and audit follow-up.

Join Rebecca McAuley, Best Practice Specialist at HCI, for a 45-minute webinar exploring the patterns behind recent HIQA inspection reports โ€” and what hospital leaders should be looking at now.

๐Ÿ“… 17 September 2026
๐Ÿ•™ 10:00โ€“10:45am
๐Ÿ‘‰ Register free: https://hci.care/webinar/webinar-hiqas-red-flags-for-healthcare-settings-patterns-from-the-latest-inspections/

We are delighted to share that John Sweeney and Regina Connell will be presenting a session at the ISQua Conference 2026...
01/09/2026

We are delighted to share that John Sweeney and Regina Connell will be presenting a session at the ISQua Conference 2026.

๐Ÿ“The Failure of Policies & Procedures in Patient Safety โ€” Can AI Help?
๐Ÿ—“๏ธ 30 September 2026 | 10:45โ€“11:15 GMT

Incident investigations show, time and again, that patient harm is linked to policies and procedures that are not used, not understood, or not governed in practice. At the same time, digital Quality Management System data is exposing a compliance paradox: staff can acknowledge mandatory policies in seconds, far too fast to reflect genuine reading or understanding.

John and Regina will unpack why policy systems fail and explore how AI can help make procedures genuinely usable at the point of care, along with the risks that should be considered when using AI in this way.

If you're attending ISQua, we'd love to see you there.

๐Ÿ“ Convention Centre Dublin | 30 September 2026, 10:45โ€“11:15
๐Ÿ”— Learn more: https://web.cvent.com/event/22e24402-e834-4bd3-9d09-32678e56c1da/websitePage:28a36928-9415-480d-819a-85a11c671a4c?session=26940d3b-7df1-46d4-97be-e9cbe7993ab7&shareLink=true

๐Ÿšจ Regulation 23: Governance and Management was rated Not Compliant in every single higher-risk HIQA nursing home report ...
01/09/2026

๐Ÿšจ Regulation 23: Governance and Management was rated Not Compliant in every single higher-risk HIQA nursing home report we reviewed.

Our review of recent HIQA inspection reports shows the same high-risk areas coming up again and again โ€” governance, incident notification, residents' rights, fire safety, premises, care planning and infection control.

The pattern is clear: providers have systems on paper. What's breaking down is whether those systems are actually identifying risk, driving action and improving practice day to day.

That's the gap Cloda is built to close.

๐Ÿ‘‰ Read the full breakdown: https://www.cloda.ai/blog/hiqas-latest-nursing-home-findings-where-compliance-is-breaking-down/

Cloda is Hitting the Road This Autumn ๐Ÿš€Weโ€™ve a busy few months ahead, with Cloda heading to events across Ireland and th...
01/09/2026

Cloda is Hitting the Road This Autumn ๐Ÿš€

Weโ€™ve a busy few months ahead, with Cloda heading to events across Ireland and the UK. If youโ€™re attending any of the events below, come and meet the team, see Cloda in action and discover how Cloda is helping health and social care organisations make trusted information easier to access, improve compliance and support frontline teams.

๐Ÿ“… Find us at:
๐Ÿ”น Healthcare Summit โ€” Business Design Centre London, 22nd Sept
๐Ÿ”น Nursing Homes Ireland Conference โ€” Lyrath Estate, Kilkenny, 24th Sept
๐Ÿ”น ISQua Conference 2026 โ€” Dublin Convention Centre, 27โ€“30th Sept
๐Ÿ”น Home and Community Care Ireland Conference โ€” Killashee, Naas, 1st Oct
๐Ÿ”น Care Show Birmingham โ€” NEC Birmingham, 7โ€“8th Oct
๐Ÿ”น Health Management Institute of Ireland (HMI) Conference โ€” RDS Dublin, 22nd Oct
๐Ÿ”น Care Roadshows Yorkshire โ€” Elland Road Stadium, 3rd Nov
๐Ÿ”น Care Roadshows Wales โ€” Cardiff City Stadium, 10th Nov

Want to see Cloda in action? Come find us at any of these stops for a live walkthrough.

๐Ÿ“ https://www.cloda.ai/ | โœ‰๏ธ [email protected]

๐Ÿšจ10 High-Risk HIQA Reports. One Issue Appeared in Every Single One.HIQA recently published 50 nursing home inspection re...
31/08/2026

๐Ÿšจ10 High-Risk HIQA Reports. One Issue Appeared in Every Single One.

HIQA recently published 50 nursing home inspection reports. We reviewed the 10 centres that were Not Compliant with four or more regulations and a clear pattern emerged.

Regulation 23: Governance and Management was rated Not Compliant in all 10.

But governance wasnโ€™t the only recurring concern. The reports also highlight significant findings around incident notification, residentsโ€™ rights, fire safety, premises, care planning and infection control โ€” often showing how weaknesses in one area can quickly impact another.

๐Ÿ‘‰ Read the full analysis: https://www.cloda.ai/blog/hiqas-latest-nursing-home-findings-where-compliance-is-breaking-down/

A review of 10 recent HIQA nursing home inspection reports highlights recurring non-compliance in governance, incident reporting, residentsโ€™ rights, fire safety, care planning, infection control and staffing.

๐Ÿ“ฃ We're delighted to share that Cloda is sponsoring ISQua's 42nd International Conference in Dublin this September!Takin...
27/08/2026

๐Ÿ“ฃ We're delighted to share that Cloda is sponsoring ISQua's 42nd International Conference in Dublin this September!

Taking place at the Dublin Convention Centre from 27โ€“30 September, ISQua 2026 brings together 1,500+ healthcare quality and safety professionals from over 80 countries.

If you are attending, make sure to drop by our stand โ€” we'd love to meet delegates and show you how Cloda is helping health and social care providers bring quality and compliance processes into one AI-powered platform.

๐Ÿ‘‰ Read more: https://www.cloda.ai/blog/cloda-sponsors-isquas-42nd-international-conference-in-dublin/

See you in Dublin!

Cloda sponsors IQSUA Conference 2026, the world's leading healthcare quality and safety conference, taking place at the Dublin Convention Centre from 27โ€“30 September 2026.

We're pleased to announce Cloda is sponsoring the CTO Stream at this year's Healthcare Summit, taking place Tuesday 22 S...
25/08/2026

We're pleased to announce Cloda is sponsoring the CTO Stream at this year's Healthcare Summit, taking place Tuesday 22 September at the Business Design Centre, London.

The Healthcare Summit brings together leaders across health and social care provision, advisory and investment. We are looking forward to insightful discussions and speaking with attendees about how Cloda can support their teams.

If you're attending, come find the Cloda team on the day to learn more about our AI enhanced Quality Management System.

Read more here: cloda.ai/uk/blog/cloda-sponsors-the-cto-stream-at-the-healthcare-summit-2026/

Cloda is sponsoring the CTO Stream at the Healthcare Summit in the Business Design Centre, London on 22 September 2026.

18/08/2026

What makes a company worth working for?

Maybe itโ€™s the people. Maybe itโ€™s the purpose. Maybe itโ€™s knowing that the work you do has an impact far beyond your own desk.

At HCI, we are proud to work in a space where quality, safety, compliance and innovation all come together to drive better outcomes in healthcare. We think thatโ€™s hashtag .

https://hci.care/

17/08/2026

We are proud to be partnering with Bluebird Care Ireland as they roll out Cloda across their national network. โœจ

HCI supported Bluebird Care in developing best-practice policies and procedures to guide staff in their day-to-day roles and help the organisation prepare for future regulation of the home support sector.

Through Cloda, more than 2,500 carers and support staff will now have quick and easy access to this trusted guidance wherever they are working.

Regina Connell explains how strong quality systems and the right digital tools can work together to better support frontline care teams.

๐Ÿ‘‰ Read more on this: https://www.cloda.ai/blog/bluebird-care-ireland-to-roll-out-ai-digital-assistant-cloda-to-more-than-2000-carers-across-national-home-care-network/

17/08/2026

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The Square, Headford
Galway
H91P8H4

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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