International Institute of Cosmetology/ Consultancy

02/09/2026

🚨 COMING SOON! 🚨
✂️ Professional Behind the Chair™
Get ready! Our Professional Behind the Chair™ Training Sessions officially start next week,
This is where we begin moving from technician to professional.
Being a technician is about what your hands can do. Being a professional is about who you are while you are doing it.”
Your technical skill is important—but it is only the foundation.”
📅 Starting: 10th September
TIME: 7.15 PM to 8.15 PM
VISUAL - MEET
INVESTMENT: KSh 1,500
Interested in attending? Register your interest today to join.
https://forms.gle/yVERDonSiw362BC77

24/08/2026

Customer service is more than being polite.

It is about creating trust, solving problems, exceeding expectations, and building lasting relationships.

Excellent service creates loyal customers.
Poor service creates opportunities for your competitors.

19/08/2026

🔔 FREE ZOOM SESSION — THIS THURSDAY!
📅 Thursday, 20 August 2026
⏰ 7:00 PM (EAT)
💻 Online via Zoom
REGISTRATION IS REQUIRED.
👉 Register here: https://forms.gle/hhDsAkSdxLx43wvdA

12/08/2026

BUSINESS GROWTH STRATEGIES™ - Know Your Numbers

Businesses Don't Grow by Chance... They Grow by Strategy.
Many businesses work hard.
Few businesses work strategically.
Growth comes from understanding your numbers.

DO YOU KNOW YOUR NUMBERS?

REGISTER TODAY! FOR A FREE SESSION

EXCELLENCE EDGE CONSULTANCY PROGRAMME TRAINING REGISTRATION

09/08/2026

"Many salon owners work incredibly hard, but they don't have a clear picture of their business performance. A simple monthly dashboard changes that. It gives you confidence because you're leading with facts, not assumptions."

21/07/2026

21/07/2026

HAIR & BEAUTY PROFESSIONAL SKILL DEVELOPMENT SERIES.

Available Modules

Professional Mindset & Work Ethics
Customer Service Excellence
Communication & Telephone Etiquette
Client Consultation Skills
Sales & Upselling
Time Management & Productivity
Teamwork & Workplace Relationships
Handling Difficult Clients & Complaints
Client Retention & Loyalty Building
Professional Grooming & Personal Image
Leadership Skills for Supervisors
Profitability