Optimum Train Core Values:
Safety & Cleaniness -
Safety is our top priority in our business and provides safe and clean environment in our learn to swim program. Creating & deliver value to everyone -
Provide our best effort to deliver our service to our customers, that meet their expectation and listen to our customer feedback to resolve customer issue as soon as possible. Provide an integrity
and truthful communication to our customer without hiding. This can only be achieved if we treat our people with dignity, encouraging open communication, listens to our people feedback and believing in us into growing together with us. Supporting team culture -
Take initiative, selflessness and help one and another will be embedded to our company culture. Everyone in Optimum Team always ready to help and support when one is in need. Hence, Optimum Train Team learn to handle multi-tasking skill for us to be versatile. Pursue growth, innovation & take new challenge -
Constant improvement (Plan-Do-Check-Act) and innovating in our learn to swim program is the key into making us strong from time to time. We will keep on innovate, review and revise our teaching skills, resources and system. By encouraging our people to develop this growth and innovation, we are growing as a whole. This will create new opportunities and resources for going forward; both for us, our people and customers. In order for us to pursue growth and learning, embrace new challenge is the key success in our business. Fun & Happiness -
We are in the swimming business; with majority of customers are children. Beside deliver the swimming skill to learner, fun and happiness are another promise toward customer satisfaction. While for our people, we believe fun and happiness working environment will create a healthy culture, long last for what we are doing which will make us from good to great. We resent bureaucracy and unhealthy gossiping into our culture. With satisfaction we will build a strong teamwork and contribute toward bring in positive environment, WOW through service and building an unbeatable culture toward company grow.
