06/08/2026
A health insurance system is only as good as the claim it pays on time. ๐
When claims stall, facilities stop treating the people who are covered. When enrolment records fail, someone who has paid is turned away at the desk.
The CMS Health Insurance Management Information System (CHIMIS) was built around those failure points, running enrolment, claims processing, and provider payment for the Bayelsa State Health Insurance Scheme.
What made it work was not the specification. It was the people who told us where the existing process broke: facility staff, scheme administrators, and enrolees who knew exactly where the system failed.
That is what we mean when we say solutions start with people.