21/09/2024
JOB VACANCY AD FOR HOSPITAL FRONT DESK ADMIN AT ELINOSA MEDICARE HOSPITAL
Job Title: Hospital Front Desk Admin (2 slots)
Location:
ELINOSA MEDICARE HOSPITAL,
#4, Bisi Kolawole Drive,
Okabere rd., Benin Sapele Rd,
Benin City 300105, Edo.
TEL/WA: 08137906981.
http://elinosamedical.com/
Job Type: Full-time/Shift-oriented
About Us: ELINOSA MEDICARE HOSPITAL is a leading healthcare provider committed to delivering exceptional patient care. We seek a highly organized and customer-focused Hospital Front Desk Admin to join our dynamic team.
Job Summary: Provide exceptional customer experience, onboarding of new patients to the hospital and ensure seamless administrative operations at our hospital's front desk.
Responsibilities:
Providing exceptional customer experience when interfacing with internal and external customers (Clients and Patients)
General managing of patients/client’s profile and documentation process.
- Coordinate scheduling of patients appointments
- Handling patient enquiries complaints and providing feedback
- Process payments and insurance verifications.
- Maintain accurate records on our databases
- Collaborate with healthcare teams to ensure efficient patient flow
- Receive and direct phone calls.
- Daily data entries and reporting.
- Amongst other relevant role functions as may be directed on the administrative desk.
Requirements:
- Minimum Diploma in Business Administration, Hospitality, or related field
- 1-2 years of experience in a hospital or healthcare setting
- Excellent communication, interpersonal, and customer service skills
- Basic computer skills and knowledge of hospital information systems
- Ability to work accurately under pressure
- Strong organizational and time management skills
Desirable Qualities:
- Previous experience in a front desk or administrative role
- Knowledge of medical terminology and healthcare operations
- Certification in customer service or healthcare administration
What We Offer:
- Opportunities for professional growth and development
- Dynamic and supportive work environment
- Comprehensive training and mentorship programs
How to Apply: Submit your application, including:
1. Cover letter
2. Resume
3. Certificates and other supporting documents
4. Contact information for two professional references
STEP 1: Fill this form and upload relevant documents: https://forms.gle/wrkye8eV5jVV5uTV9
STEP 2: Send email application letter to [email protected] and state that you are done with step 1.
Application Deadline: Monday the 30th of September, 2024 by 11:59 PM
Application Processing commences as you submit (First come First serve basis) without shortlisting
Equal Opportunities: ELINOSA MEDICARE HOSPITAL is an equal opportunities employer committed to diversity and inclusion.
We look forward to receiving your application
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