17/05/2026
If you are thinking about medical tourism? It’s one of the best personal decisions I ever made — 17 years ago I diversified from managing travel industry to medical tourism and I have zero regrets.
But here’s what I want you to know: who you go with and your coordinator matters enormously.
This week I had my monthly online meetings with my global partners and coordinators in Turkey Moana McRae, Mexico Pam Bennett and India IndiCure Health Tours, and Bangkok Pattaya hospital and we all agree — before you book anything, ask these questions of the tour company:
Are they properly accredited?
How many years have they been operating in the medical tourism industry ?
Do they hold professional indemnity insurance?
Have you read their medical contracts and have the contracts been rarified by a lawyer?
Do they have strong relationships with their surgeons?
Do they have risk management plans in place?
I have even recently held meetings with our government on this issue-
owning a passport and maybe having one overseas surgery does not make someone qualified to take groups overseas for life changing surgeries . This industry requires expertise in BOTH travel AND group management, strong team infrastructure, and years of trust-building.
Needless to say, all surgeries carry risks, whether performed here in New Zealand or overseas. What matters is how those risks are managed by your coordinator through extensive research, careful planning, and selecting highly qualified, experienced, and professional surgeons. It is essential to choose the very best in the field — not simply the cheapest option available.
You deserve more than someone winging it. Do your homework — and go with confidence.