03/07/2026
We'd like to keep our community informed about some temporary changes within our clinical team.
Unfortunately, several of our GPs are currently unavailable for a variety of reasons, with one absence likely to be long-term. As a result of these staff shortages, particularly through the busy winter months, this is leading to longer wait times for routine appointments.
We understand how frustrating this can be. We sincerely appreciate your patience, understanding, and continued support while we work hard to find both short and long-term solutions.
There is good news on the horizon:
💙 A Nurse Practitioner will be joining us in mid-August and is expected to begin seeing patients from September.
💙 A College Registrar will also be joining our team in August, providing additional clinical support for our patients.
We're also excited to be introducing a new "Book on Behalf" virtual consultation service. Our administration team is currently completing training so they can book video consultations for you directly. This means you'll be able to access virtual appointments at Silverstream GP's standard consultation fees, avoiding the higher costs often associated with urgent care services.
Our Acute clinics will not be available for some time, so this new video consultation service is aimed at ensuring our patients can continue to access timely care when appropriate.
Both our clinical and administration staff remain committed to providing the best care possible. We thank you for your kindness, patience, and understanding as we continue to care for our community.
We will keep you updated as we welcome new members to our team.