Five9 Philippines

Five9 Philippines The New CX Starts Here. Transformed by AI, Powered by Five9.

The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions to power AI-elevated customer experiences that deliver better business outcomes and Bring Joy to CX™. Our unified cloud-native offering enables hyper-personalized customer experiences and more empowered employees, making every customer interaction more connected, effortless, and personal. Tru

sted by 2,500+ customers and 1,400+ partners globally, Five9 brings together the power of AI, our platform, and our people to drive AI-elevated CX.

Four years running, we’ve marked Five9 Day the same way: by getting out of the office and into our communities. This yea...
11/05/2026

Four years running, we’ve marked Five9 Day the same way: by getting out of the office and into our communities. This year, Five9ers from the Philippines, United Kingdom, Portugal, and the U.S. spent the day packing meals, cleaning, donating, and helping at animal shelters.

It’s a tradition we are proud of — because showing up for each other and the communities around us is what Five9 is all about!

Happy Five9 Day! 💙Today is a reminder of who we are as a company. We don’t just build technology; we build meaningful co...
09/05/2026

Happy Five9 Day! 💙

Today is a reminder of who we are as a company. We don’t just build technology; we build meaningful connections across our communities. And today is special because when we come together we can transform what’s possible in CX.

A huge thank you to customers, partners, analysts, and Five9 team members. It's incredible to see what happens when technology finally shows up in the moment agents need it most, and the powerful combination of human connection and AI drives real, undeniable business value.

08/05/2026

Exceptional customer experience starts with business agility. , Five9 U.S. Partner of the Year, explores how organizations can not only adapt to evolving customer needs but also truly thrive by leveraging AI and integrated technology.

Learn how NWN uses its proprietary Experience Management Platform (EMP) and a unique "agentic" approach to CX to help businesses deliver a cohesive, fully integrated experience. By bringing together CX, collaboration, network, and security, NWN and Five9 are redefining what’s possible for the modern enterprise.

Watch the full video: https://bit.ly/3R03DsY

The proof is in the results. This year's 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘶𝘤𝘤𝘦𝘴𝘴 𝘉𝘰𝘰𝘬 brings together real-world stories from contact centers a...
07/05/2026

The proof is in the results. This year's 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘶𝘤𝘤𝘦𝘴𝘴 𝘉𝘰𝘰𝘬 brings together real-world stories from contact centers across industries and around the globe—showing what's possible when AI meets human expertise.

From 95% CSAT to $2.4M in measurable impact, these aren't aspirational projections. They're outcomes your peers are achieving right now with Five9.

✅ Proven outcomes including cost reduction, productivity gains and record CSAT scores
✅ How AI agents and human agents are working together to transform CX
✅ The strategies contact center leaders are using to drive loyalty and growth

Download now: https://bit.ly/4uDsMZ9

Five9 is excited to share that it has been named to the 2026 AI 100 list in the Software category for the third consec...
05/05/2026

Five9 is excited to share that it has been named to the 2026 AI 100 list in the Software category for the third consecutive year. Five9 has been recognized as one of CRN’s Top 20 Hottest AI Software Companies, showcasing the company’s continued leadership in advancing enterprise AI innovation.

The CRN AI 100 recognizes technology companies advancing AI innovation with proven enterprise impact. Five9’s inclusion for a third straight year reflects its continued momentum in enabling its partners to deliver AI-powered CX and helping organizations move beyond experimentation to operationalizing AI across the entire customer journey.

This recognition also builds on Five9’s recent inclusion in CRN’s 2026 Cloud 100 as one of the 20 Coolest Cloud Software Companies, reinforcing its leadership across both AI and cloud innovation.

https://bit.ly/49qIYo6

05/05/2026

The 2026 𝘍𝘪𝘷𝘦9 𝘕𝘦𝘸 𝘌𝘳𝘢 𝘰𝘧 𝘊𝘟 𝘈𝘸𝘢𝘳𝘥𝘴 are officially open for nominations. 🏆

Each year, these awards recognize the innovators redefining customer experience through AI, automation, and human connection—driving real, measurable business impact.

From AI-powered transformation to operational excellence, we’re looking for organizations and leaders who are pushing CX forward and setting a new standard for what’s possible.

Award categories:
🔹 AI-Elevated CX Trailblazer
🔹 Best CX Self-Service
🔹 Best CX Platform Innovator
🔹 Most Trusted Expert Award
🔹 Revenue Ex*****on Impact
🔹 CX Leader of the Year

If your team is delivering standout results, this is your moment. Submit your nomination and be recognized among the best in CX 👉 https://bit.ly/4cReu12

30/04/2026

We are pleased to report that revenue for the first quarter of 2026 increased 9% to $305.3 million.

“This quarter marks a second quarter of accelerating subscription revenue growth and an important first step in translating our strategy into strong, quantifiable results. With a renewed focus on a performance-driven culture, we are taking decisive action to sharpen our ex*****on and optimize our organizational design. We are committed to building on this momentum and demonstrating our progress as we position Five9 to win for the next decade.” - Amit Mathradas, Chief Executive Officer, Five9

https://bit.ly/4tbFMEa

29/04/2026

Customers will go where they feel valued. In today's competitive landscape, a powerful customer experience is no longer a luxury—it's a necessity.

We joined forces with our partners at Persistent Systems to discuss how AI is the key to unlocking a new era for contact centers, enabling businesses to enhance customer interactions while optimizing costs.

By automating routine tasks, AI empowers agents to focus on what humans do best: complex problem-solving and building empathetic connections.

Listen to the full episode and learn more about our partnership: https://bit.ly/420370t

24/04/2026

Artificial intelligence now sits at the center of nearly every CX roadmap. Between vendor promises, evolving frameworks, and rapid-fire technology updates, the path forward can feel more like a maze than a map.

The Five9 AI Blueprint is designed to help you build for what’s next — starting from where you are today. It’s a guide to your AI journey, offering insight into readiness and providing a path to successful CX and AI transformation.

What’s inside:
✔️ Identify how data is being buried or misinterpreted in your current systems
✔️ Surface the real story inside your contact center conversations
✔️ Prioritize CX investments based on what’s real, not assumed
✔️ Deliver measurable impact without disrupting service levels

https://bit.ly/4bfTxLb

The Five9 team is ready to connect at Google Cloud Next! Visit us at booth #4708 to learn how our expanded partnership ...
23/04/2026

The Five9 team is ready to connect at Google Cloud Next!

Visit us at booth #4708 to learn how our expanded partnership with Google Cloud is transforming the customer experience. Discover our joint Enterprise CX AI solution, which combines the Five9 Intelligent CX Platform with Google Cloud's Gemini and Vertex AI.

We'll show you how you can deliver seamless, intelligent, and personalized customer interactions.

22/04/2026

"The joint value proposition that BT and Five9 is building is going to be very strong and unique in the market," says Stephane Lesenne, Regional Director, EMEA at BT Business.

Our partnership with BT isn't just about technology; it's about a shared strategy. By combining our investment in cloud innovation and GenAI, we are uniquely positioned to transform the CX landscape for businesses worldwide.

Learn more about our partnership: https://bit.ly/3YLuUjz

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