12/05/2026
๐ผ๐จ ๐ฎ๐ค๐ช ๐ง๐๐จ๐๐ง๐ซ๐, ๐ฅ๐ง๐๐ค๐ง๐๐ฉ๐ฎ ๐๐ฌ๐๐๐ฉ๐จ.
Starting May 15, 2026, all reservations at The Spa Wellness will follow our updated reservation policy to ensure a smoother and more seamless wellness experience for every guest.
๐ฅ๐๐ฆ๐๐ฅ๐ฉ๐๐ง๐๐ข๐ก ๐๐ข๐ก๐๐๐ฅ๐ ๐๐ง๐๐ข๐ก
โข Reservations may be made via call, SMS, Viber, WhatsApp, email through branchโs contact details.
โข Reservation is secured through full payment via GCash, debit or credit card.
โข Proof of payment will be sent and a reservation confirmation message will be received after payment verification.
๐ฅ๐๐ฆ๐๐ฅ๐ฉ๐๐ง๐๐ข๐ก ๐ฃ๐๐ฌ๐ ๐๐ก๐ง ๐๐ฃ๐ฃ๐๐๐๐๐ง๐๐ข๐ก
โข The reservation payment made shall be fully applied to the scheduled service. Any service changes will be adjusted accordingly and encouraged to communicate at least 24 to 48 hours prior to the reserved schedule. Additional charges must be settled before service completion, while any excess from downgrades shall be subject to the applicable refund policy.
๐ฅ๐๐ฆ๐๐๐๐๐จ๐๐๐ก๐, ๐๐๐ง๐ ๐๐ฅ๐ฅ๐๐ฉ๐๐, ๐๐๐ก๐๐๐๐๐๐ง๐๐ข๐ก ๐ฎ๐ป๐ฑ ๐ก๐ข ๐ฆ๐๐ข๐ช
โข Rescheduling is allowed with at least 24 hours notice. A maximum of two (2) reschedules per reservation may be accommodated. Otherwise, the reservation payment shall be forfeited.
โข Guests who arrive late will receive only the remaining service time, while the full-service fee shall still apply. Guests arriving beyond their scheduled time shall be considered a no-show, and the reservation payment shall be forfeited.
โข Cancellations made less than 24 hours before the reservation time, as well as no-shows, shall result in forfeiture of the reservation payment.
๐๐ฅ๐ข๐จ๐ฃ ๐ฅ๐๐ฆ๐๐ฅ๐ฉ๐๐ง๐๐ข๐ก
โข Full payment for all group members is required to confirm the reservation. A designated point of contact must be identified and shall be responsible for all communications with The Spa Wellness.
