Rfreshco by SG Medical

Rfreshco by SG Medical rfreshco helps people start, restart, adjust and continue CPAP therapy through practical guidance, branch support and on-going follow-up.

โœจ ๐’๐จ๐ฆ๐ž๐ญ๐ข๐ฆ๐ž๐ฌ, ๐š๐ง ๐ฎ๐ฉ๐ ๐ซ๐š๐๐ž ๐ข๐ฌ ๐š๐›๐จ๐ฎ๐ญ ๐ฆ๐จ๐ซ๐ž ๐ญ๐ก๐š๐ง ๐ซ๐ž๐ฉ๐ฅ๐š๐œ๐ข๐ง๐  ๐š๐ง ๐จ๐ฅ๐ ๐ฆ๐š๐œ๐ก๐ข๐ง๐ž.One of our long-time CPAP users recently came in wit...
28/08/2026

โœจ ๐’๐จ๐ฆ๐ž๐ญ๐ข๐ฆ๐ž๐ฌ, ๐š๐ง ๐ฎ๐ฉ๐ ๐ซ๐š๐๐ž ๐ข๐ฌ ๐š๐›๐จ๐ฎ๐ญ ๐ฆ๐จ๐ซ๐ž ๐ญ๐ก๐š๐ง ๐ซ๐ž๐ฉ๐ฅ๐š๐œ๐ข๐ง๐  ๐š๐ง ๐จ๐ฅ๐ ๐ฆ๐š๐œ๐ก๐ข๐ง๐ž.

One of our long-time CPAP users recently came in with a ResMed S9 that had clocked over ๐Ÿ๐Ÿ,๐ŸŽ๐ŸŽ๐ŸŽ ๐ก๐จ๐ฎ๐ซ๐ฌ of use. The machine had served him well, but with its age, failed humidifier and recent concerns about nasal dryness and congestion, it was time to consider the next step.

After discussing his options, he decided to trade in his S9 and move to an ๐€๐ข๐ซ๐’๐ž๐ง๐ฌ๐ž ๐Ÿ๐Ÿ. We helped him set up the new machine, connected him to the app and started with therapy settings familiar to him while we follow up on how he adapts.

A newer machine also means he can once again make use of humidification, which may help improve comfort when dealing with dryness from continuous airflow.

๐Ÿ’ก ๐“๐ก๐ž ๐ญ๐š๐ค๐ž๐š๐ฐ๐š๐ฒ: An ageing CPAP may still be running, but that does not always mean it is supporting you as comfortably or reliably as it once did. Regular reviews can help identify when servicing, adjustment or replacement is the more practical next step.

If your CPAP has been with you for many years, we are happy to help you review your options โ€” without assuming replacement is always the answer.

26/08/2026

Getting to our Toa Payoh Branch by MRT.

25/08/2026

โœˆ๏ธ ๐–๐ก๐ž๐ง ๐ฒ๐จ๐ฎ๐ซ ๐‚๐๐€๐ ๐ฌ๐ฎ๐๐๐ž๐ง๐ฅ๐ฒ ๐ฐ๐จ๐งโ€™๐ญ ๐ญ๐ฎ๐ซ๐ง ๐จ๐งโ€ฆ ๐ข๐ฌ ๐ข๐ญ ๐š๐ฅ๐ฐ๐š๐ฒ๐ฌ ๐ญ๐ก๐ž ๐ฆ๐š๐œ๐ก๐ข๐ง๐ž?

A CPAP user recently experienced this while travelling in Japan. His machine suddenly would not power on, and naturally, his first thought was that the machine had developed a fault.

When he visited us, we checked his setup and found that the ๐ฉ๐จ๐ฐ๐ž๐ซ ๐ฌ๐ฎ๐ฉ๐ฉ๐ฅ๐ฒ ๐ฎ๐ง๐ข๐ญ (๐๐’๐”) was actually the issue โ€” not the CPAP machine itself.

After testing the machine with a new PSU, it powered on normally. ๐Ÿ‘

๐Ÿ’ก ๐€ ๐ฎ๐ฌ๐ž๐Ÿ๐ฎ๐ฅ ๐ซ๐ž๐ฆ๐ข๐ง๐๐ž๐ซ:
If your CPAP suddenly cannot power on, check the power supply and connection too. Avoid bending the power cable excessively or placing unnecessary strain on the connection, as wear and tear can develop over time.

Sometimes, a small check can save you from worrying that the whole machine needs replacing.

If you are unsure what is happening with your CPAP, bring it in and we can help you take a look. ๐Ÿ˜Š

21/08/2026

Getting to our Toa Payoh Branch by bus.

Sometimes, the mask someone asks for is not the mask they actually need.A patient recently visited us while preparing fo...
19/08/2026

Sometimes, the mask someone asks for is not the mask they actually need.

A patient recently visited us while preparing for an upcoming heart-related procedure.

He had been using a ResMed N20 for a long time, but because his current mask contains magnets, he wanted to explore an alternative. He came in with the BMC N5A in mind.

Rather than guess from a description over the phone, we invited him down for an in-person fitting so he could compare the options properly.

After trying the masks and discussing what would work for his situation, he found one he was comfortable using.

A little later, he came back โ€” not because something had gone wrong, but because the mask was working well. He picked up two extra pieces to keep as spares.

It was a simple reminder for us:

๐†๐จ๐จ๐ ๐ฌ๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐ฌ๐ญ๐š๐ซ๐ญ๐ฌ ๐ฐ๐ข๐ญ๐ก ๐ฎ๐ง๐๐ž๐ซ๐ฌ๐ญ๐š๐ง๐๐ข๐ง๐  ๐ฐ๐ก๐ฒ ๐ฌ๐จ๐ฆ๐ž๐จ๐ง๐ž ๐ง๐ž๐ž๐๐ฌ ๐š ๐œ๐ก๐š๐ง๐ ๐ž, ๐ง๐จ๐ญ ๐ฃ๐ฎ๐ฌ๐ญ ๐ฐ๐ก๐ข๐œ๐ก ๐ฉ๐ซ๐จ๐๐ฎ๐œ๐ญ ๐ญ๐ก๐ž๐ฒ ๐š๐ซ๐ž ๐š๐ฌ๐ค๐ข๐ง๐  ๐Ÿ๐จ๐ซ.

If your CPAP setup needs to change because of comfort, lifestyle or medical circumstances, come speak with us.

We will help you explore the options and work out a practical next step.

๐–๐ก๐š๐ญ ๐๐จ ๐‚๐๐€๐ ๐ซ๐ฎ๐ง ๐ก๐จ๐ฎ๐ซ๐ฌ ๐š๐œ๐ญ๐ฎ๐š๐ฅ๐ฅ๐ฒ ๐ฆ๐ž๐š๐ง?If you use your CPAP every night:๐Ÿ” ๐ก๐จ๐ฎ๐ซ๐ฌ/๐ง๐ข๐ ๐ก๐ญ = ๐š๐›๐จ๐ฎ๐ญ ๐Ÿ,๐Ÿ๐Ÿ—๐ŸŽ ๐ก๐จ๐ฎ๐ซ๐ฌ/๐ฒ๐ž๐š๐ซ๐Ÿ• ๐ก๐จ๐ฎ๐ซ๐ฌ/๐ง๐ข๐ ๐ก...
14/08/2026

๐–๐ก๐š๐ญ ๐๐จ ๐‚๐๐€๐ ๐ซ๐ฎ๐ง ๐ก๐จ๐ฎ๐ซ๐ฌ ๐š๐œ๐ญ๐ฎ๐š๐ฅ๐ฅ๐ฒ ๐ฆ๐ž๐š๐ง?

If you use your CPAP every night:

๐Ÿ” ๐ก๐จ๐ฎ๐ซ๐ฌ/๐ง๐ข๐ ๐ก๐ญ = ๐š๐›๐จ๐ฎ๐ญ ๐Ÿ,๐Ÿ๐Ÿ—๐ŸŽ ๐ก๐จ๐ฎ๐ซ๐ฌ/๐ฒ๐ž๐š๐ซ
๐Ÿ• ๐ก๐จ๐ฎ๐ซ๐ฌ/๐ง๐ข๐ ๐ก๐ญ = ๐š๐›๐จ๐ฎ๐ญ ๐Ÿ,๐Ÿ“๐Ÿ“๐Ÿ“ ๐ก๐จ๐ฎ๐ซ๐ฌ/๐ฒ๐ž๐š๐ซ

So ๐Ÿ๐ŸŽ,๐ŸŽ๐ŸŽ๐ŸŽ ๐ซ๐ฎ๐ง ๐ก๐จ๐ฎ๐ซ๐ฌ is roughly ๐Ÿ’ ๐ฒ๐ž๐š๐ซ๐ฌ ๐จ๐Ÿ ๐ง๐ข๐ ๐ก๐ญ๐ฅ๐ฒ ๐ฎ๐ฌ๐ž, while ๐Ÿ๐ŸŽ,๐ŸŽ๐ŸŽ๐ŸŽ ๐ก๐จ๐ฎ๐ซ๐ฌ is around ๐Ÿ–โ€“๐Ÿ— ๐ฒ๐ž๐š๐ซ๐ฌ.

That is why run hours are useful when we review an ageing CPAP. They give us an idea of how much work the machine has actually done.

But run hours are only one clue.

We also look at noise, airflow, service history, filter and humidifier care, parts availability, and what the user has been experiencing before suggesting whether to continue, service or replace.

๐‡๐จ๐ฐ ๐ฆ๐š๐ง๐ฒ ๐ซ๐ฎ๐ง ๐ก๐จ๐ฎ๐ซ๐ฌ ๐š๐ซ๐ž ๐จ๐ง ๐ฒ๐จ๐ฎ๐ซ ๐‚๐๐€๐?

๐–๐ž ๐ค๐ž๐ž๐ฉ ๐‚๐๐€๐ ๐ญ๐ก๐ž๐ซ๐š๐ฉ๐ฒ ๐ซ๐ฎ๐ง๐ง๐ข๐ง๐ .


Stopped using your CPAP? There may be a reason why.One of our patients had been on CPAP therapy for about 7 years โ€” but ...
12/08/2026

Stopped using your CPAP? There may be a reason why.

One of our patients had been on CPAP therapy for about 7 years โ€” but had accumulated only around 300 hours of use.

It wasnโ€™t because he didnโ€™t understand the importance of treatment. Over time, several issues made CPAP difficult to continue:

๐Ÿ˜ฃ Mask discomfort and skin sensitivity
๐Ÿ’จ Bloating while using therapy
๐Ÿ’ง Humidification issues and concerns about dryness
๐Ÿ˜ด Difficulty getting comfortable while sleeping on his side

After a recent sleep study showed that his sleep apnea remained severe, he decided to give CPAP another try.

So, what did we do differently this time?

Instead of simply asking him to use his machine again, our Health Coach first worked through the reasons he had stopped.

We refreshed him on his CPAP setup, reviewed his comfort concerns and let him try a different mask. He found the ResMed AirFit N30i much more comfortable and decided to restart therapy with it.

We also addressed his concern about side sleeping and helped him understand how to use his setup more comfortably in his usual sleeping position.

The outcome

He left feeling more confident about restarting CPAP โ€” with a setup he felt more comfortable using and a clearer understanding of his therapy.

And we'll continue supporting him as he gets back into the routine.

Sometimes, restarting CPAP isn't about more willpower. It's about understanding what made you stop in the first place.

Have a CPAP machine sitting at home that you've stopped using?

Bring it in and speak with an rfreshco Health Coach. Let's understand why.

๐Ÿ“ Bukit Merah | Toa Payoh
rfreshco by SG Medical

Patient details have been adapted to protect privacy. Individual experiences and results may vary.

๐Œ๐š๐๐ž ๐ก๐ž๐ซ๐ž. ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ๐ž๐ ๐ก๐ž๐ซ๐ž. ๐”๐ฌ๐ž๐ ๐ง๐ข๐ ๐ก๐ญ ๐š๐Ÿ๐ญ๐ž๐ซ ๐ง๐ข๐ ๐ก๐ญ. ๐Ÿ‡ธ๐Ÿ‡ฌOver the past few weeks, we have looked at some of the Singapore co...
09/08/2026

๐Œ๐š๐๐ž ๐ก๐ž๐ซ๐ž. ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ๐ž๐ ๐ก๐ž๐ซ๐ž. ๐”๐ฌ๐ž๐ ๐ง๐ข๐ ๐ก๐ญ ๐š๐Ÿ๐ญ๐ž๐ซ ๐ง๐ข๐ ๐ก๐ญ. ๐Ÿ‡ธ๐Ÿ‡ฌ

Over the past few weeks, we have looked at some of the Singapore connections behind sleep therapy:
masks and selected components made here;
engineering and technology within the equipment;
technical work that helps keep machines running;
and Health Coaches guiding patients through the practical realities of treatment.

Good tools matter.

But tools do not understand why someone removes the mask at 3am, why therapy suddenly feels uncomfortable, or why a patient who has been trying for weeks is thinking of giving up.

That is where people, judgement and follow-up matter.

A machine delivers therapy. A report shows what happened.

Our work is to understand the person using it, consider the evidence and guide the next practical step.

This National Day, we recognise both what is made in Singapore and the work carried out here โ€” through manufacturing, engineering, technical service and ongoing patient support.

๐“๐ก๐ข๐ฌ ๐ข๐ฌ ๐ญ๐ก๐ž ๐ฐ๐จ๐ซ๐ค ๐ฐ๐ž ๐๐จ, ๐ฐ๐ž๐ž๐ค ๐š๐Ÿ๐ญ๐ž๐ซ ๐ฐ๐ž๐ž๐ค, ๐ ๐ฎ๐ข๐๐ข๐ง๐  ๐›๐ž๐ญ๐ญ๐ž๐ซ ๐ฌ๐ฅ๐ž๐ž๐ฉ. ๐Ÿ‡ธ๐Ÿ‡ฌ๐Ÿซก

๐Ÿ๐Ÿ•,๐Ÿ”๐Ÿ–๐Ÿ– ๐œ๐ฉ๐š๐ฉ ๐ซ๐ฎ๐ง ๐ก๐จ๐ฎ๐ซ๐ฌ.This CPAP machine has done a lot of work.Not every machine will last this long, and high run hours...
07/08/2026

๐Ÿ๐Ÿ•,๐Ÿ”๐Ÿ–๐Ÿ– ๐œ๐ฉ๐š๐ฉ ๐ซ๐ฎ๐ง ๐ก๐จ๐ฎ๐ซ๐ฌ.

This CPAP machine has done a lot of work.

Not every machine will last this long, and high run hours alone do not tell us whether a CPAP should continue, be serviced or be replaced.

But cases like this remind us that maintenance matters.

Filters, humidifier care, cleaning, replacement of worn parts, the operating environment and timely servicing can all influence how a machine ages over time.

When an older CPAP comes in, we do not look at the run hours alone.

We also look at the condition of the machine, changes in performance, service history and what the user has been experiencing.

Sometimes the next step is to continue using it.
Sometimes it is time for servicing.
Sometimes it is sensible to start planning for a replacement.

๐Ÿ๐Ÿ•,๐Ÿ”๐Ÿ–๐Ÿ– ๐ก๐จ๐ฎ๐ซ๐ฌ โ€” ๐š๐ง๐ ๐ฌ๐ญ๐ข๐ฅ๐ฅ ๐ฉ๐š๐ซ๐ญ ๐จ๐Ÿ ๐ฌ๐จ๐ฆ๐ž๐จ๐ง๐žโ€™๐ฌ ๐ง๐ข๐ ๐ก๐ญ๐ฅ๐ฒ ๐ซ๐จ๐ฎ๐ญ๐ข๐ง๐ž.

๐–๐ž ๐ค๐ž๐ž๐ฉ ๐‚๐๐€๐ ๐ญ๐ก๐ž๐ซ๐š๐ฉ๐ฒ ๐ซ๐ฎ๐ง๐ง๐ข๐ง๐ . ๐Ÿค“๐Ÿ‘๐Ÿผ

05/08/2026

Some users find that the cpap tubing still feels damp even after washing and leaving it out to dry. Here is a video guide to explain how to safely use the cpap to dry the tubing.

Be sure to watch till the end!

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4 Leng Kee Road, #03-03 SIS Building
Singapore
159088

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