EMA Global

EMA Global EMA Global is a medical and travel assistance company providing emergency assistance to travellers in times of need.

Since 1990, EMA GLOBAL has remained at the forefront of the industry providing dedicated clinical expertise and unparallelled patient-centric care to individuals and corporations around the globe. EMA GLOBAL has access to a worldwide network of 24-hour Operations Centers that are supported by a network of over 400,000 providers of which includes medical facilities, road ambulances and air ambulances.

09/06/2026

It’s not always about hospitals. 🩺

Travel challenges come in many forms, and not all are medical. ✈️

In one case, a traveler lost $1,000 SGD  in cash in Norway and didn’t know what steps to take next. Even local help couldn’t clearly guide him.

Our team stepped in, found the nearest police station, and guided him so he could file a report successfully. 🚔

At EMA Global, support goes beyond healthcare. We help people navigate a wide range of unexpected situations wherever they are.

Follow for more insights on crisis response and Duty of Care.

05/06/2026

When a client calls in distress, they rarely have all the details ready. No policy number. No prepared information. Just urgency.

That’s why our first rule is simple: assist first. 🚨

In those critical moments, waiting for verification can wait. What matters is immediate support, guidance, and making sure help is already in motion.

Because when someone reaches out for help, they don’t need processes first. They need reassurance, action, and care right away.

Follow for more insights on crisis response and Duty of Care.

Fluctuating fuel prices are reshaping the aviation market, yet for medical travel, the patient remains the priority. 🌍In...
03/06/2026

Fluctuating fuel prices are reshaping the aviation market, yet for medical travel, the patient remains the priority. 🌍

In a recent feature by The Straits Times, EMA Global’s Deputy CEO, Dexter Tan, shared insights on navigating these rising costs, noting that staying agile is essential for operators today.

The article highlights a key strategy: repatriating patients with less severe conditions via commercial flights rather than private air ambulances to help manage costs.

While commercial repatriation with a medical es**rt can be as low as 20% of the cost of an air ambulance, it is important to note that the final decision is always strictly a medical and operational one.

When it is clinically feasible, a commercial transfer is often the superior choice. A standard air ambulance is essentially a cramped “ambulance in an aircraft.” Commercial business class, by comparison, provides the patient and their family with far more physical space, proper meals, and fewer disruptive transit stops. ✈️

Our expertise lies in navigating these exact complexities, from flight suitability to specialized logistics, to ensure the safest and most efficient path home.

With a significant rise in intra-Asia Pacific demand, this ability to remain flexible while maintaining rigorous clinical standards is more vital than ever.

Read the full story by Sharon Salim here: https://www.straitstimes.com/business/from-jetpooling-to-flying-higher-private-jet-operators-adapt-as-fuel-costs-soar

29/05/2026

When location is unclear, every second counts. 🚨

In China, a traveler in a remote mountain needed urgent help. 🏔️

With only GPS coordinates and no clear access or communication, we activated local partners and ground networks to locate and dispatch emergency support fast. 📍

Real-time response, even in the most uncertain conditions.

Behind every rescue is a network that never stops working.

Follow for more real-world assistance stories and insights.

That’s a wrap on GBTA APAC 2026 in Singapore! 🇸🇬 It has been an incredible week of challenging the status quo in busines...
27/05/2026

That’s a wrap on GBTA APAC 2026 in Singapore! 🇸🇬 It has been an incredible week of challenging the status quo in business travel risk and corporate Duty of Care.

The standout moment? Our own Tony Ridley took the stage to remind the industry that traveler safety must move beyond paper plans and into real-world ex*****on.

3 Strategic Takeaways:

1️⃣ Software is not a Capability: Apps provide data, but they cannot execute a physical rescue. Real safety requires boots on the ground.

2️⃣ Verify Understanding, Not Checkboxes: If your team is just clicking agree on alerts without understanding the risk, they aren’t safe, they’re just compliant.

3️⃣ Theory vs. Reality: An untested crisis plan is just a theory. You must drill your evacuation and fund-release protocols before the crisis hits.

The bottom line: Is your travel program built for ex*****on, or just for the audit? 🤔

Follow for the reality of travel risk and crisis response. 🌎

GlobalHealth

24/05/2026

We’re grateful for the trust our clients place in us during difficult moments. ⭐⭐⭐⭐⭐

Here’s what one of our clients shared about their experience with EMA Global, highlighting the importance of clear communication, reliable coordination, and compassionate support throughout the journey.

Thank you for trusting us to be part of your care journey.

Follow to learn more about what we do in global assistance and crisis response. 

22/05/2026

A severe flood in Chiang Mai left corporate clients stranded inside a hotel, with roads cut off and evacuation urgently needed. 🇹🇭

Our team activated real-time tracking, coordinated with local partners, and worked with security specialists to deploy an amphibious truck for safe evacuation. 🚛

But beyond the systems and logistics, what mattered most was staying present, staying connected, and making sure everyone was supported until help arrived.

Because in a crisis, it’s not just coordination. It’s how fast decisions turn into action when it matters most. 🚨

Follow for more real-world assistance stories. 

20/05/2026

Duty of Care starts with peace of mind. 

When your team travels for work, knowing they’re safe lets them focus on what really matters.

✅ Stay informed – Keep track of your team’s journey
✅ Know the destination – Local tips make moving around easier
✅ Be prepared – Have a plan for anything that comes up
✅ Trust the right partners – Experts have your back

Because when your people feel safe, they can do their best. ✈️

Follow to learn how we protect people and teams globally, wherever they are. 

Great discussions on Day 2 of GBTA APAC 2026.We’re seeing a significant focus on the need for practical, on-the-ground r...
13/05/2026

Great discussions on Day 2 of GBTA APAC 2026.

We’re seeing a significant focus on the need for practical, on-the-ground response capabilities within Duty of Care. It’s clear that, in 2026, HR leaders are prioritizing tangible support alongside traditional policies.

Following Tony Ridley’s session on “Re-engineering Duty of Care for Meetings & Events,” we’ve been diving deeper into how these strategies can be operationalized.

We are at Booth 16 for the rest of the day. We’d love to see you there.

Day 1 at GBTA APAC is underway. 🇸🇬The event is officially live, and our team is on-site at Booth 16 at Marina Bay Sands,...
12/05/2026

Day 1 at GBTA APAC is underway. 🇸🇬

The event is officially live, and our team is on-site at Booth 16 at Marina Bay Sands, ready to discuss travel risk, share industry insights, and support solutions for keeping your global travelers protected.

Stop by the booth to connect and say hello 👋

Address

#15-18 Farrer Park Medical Centre
Singapore
217562

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