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Signature Collection N.R.C Signature Collection is a luxury fragrance retailer located at the heart of Trinidad and Tobago

The definition of insanity is doing the same thing over and over and expecting different results.New customers sometimes...
22/10/2026

The definition of insanity is doing the same thing over and over and expecting different results.

New customers sometimes get upset with me because they don’t listen to what I am saying to them.

They see my videos on Social Media and hear me sounding very articulate and well informed about perfumes and they think I am a miracle worker who can solve all their fragrance dilemmas.

While both men and women tend to behave badly at times, the women are the worst but we all know as women that women are our own worst enemies, and just like the paralyzing crime situation in Trinidad and Tobago, we choose to ignore it hoping it would go away.

I keep telling all of you that Jesus and I are born in the same month but in this lifetime he did not grant me the superpowers to look at anyone and tell you what perfume you would love and what will last on you, so we have to do things the old fashioned way…there is no instant gratification when it comes to spending your hard earned money in this guava season.

What is most sad about all of this is that I have your best interests at heart…not mine, and you don’t recognize this and therefore you are unappreciative of me looking out for you.

You have two ears and one mouth and that should be an indicator that you need to speak once and listen twice but some people want to talk incessantly and never listen and then expect perfect solutions to problems they can avoid in the first place.

Ladies you are very guilty of coming to me and wanting to smell my entire store and getting angry when I tell you that you cannot and you need to invest in yourself and buy my 2 ml sample decant packs.

I know that our education system is a failure in that it does not teach us to critically think nor does it facilitate us using our God given common sense and challenge the status quo but let’s deduce what brought you to me in the first place.

Most times you have a shelf full of perfumes that you do not like and a lot of them you purchased in Duty Free or abroad when you travelled.

The reason why you don’t like most of the perfumes you have in your collection is because you tested the fragrances incorrectly in the first place and no one was willing to tell you differently because they just wanted your money and they analyzed that they would probably never see you again so no harm done.

Here’s a gentle reminder. Perfume shops are not neutral environments to test perfumes so stop trying to test perfumes in the store.

Stop asking to smell the sprayers of perfume bottles because that is not how you test a perfume and Covid-19 should have taught us that we do not put other people’s belongings to our nostrils because I cannot determine what snot or nasal mucus you are carrying. Yes it is very nasty just like you have read it. If you want to buy sophisticated perfumes act the role and stop sniffing like dogs do.

Tomorrow we will investigate the biggest mistake you make and you don’t even know it.

21/10/2026

There is no reason you can’t know all there is to know about fragrances and how to get the best bang for your buck from your perfumes.

Usually when I write my LinkedIn stories I would post them on my WhatsApp status and yesterday one of my beloved custome...
20/10/2026

Usually when I write my LinkedIn stories I would post them on my WhatsApp status and yesterday one of my beloved customers indicated to me that she felt that the difficult customer whom I referenced in my post was suffering from “decision fatigue” and hence he wanted me to make the decision for him.

I must have left Corporate so long ago that I have honestly never come across this term but I did some research into it and decision fatigue exists.

In all honesty perfume is very personal to the wearer and while I can tell you what is my most sold fragrance for men, or which perfume I love, does that necessarily translate into you are going to love the fragrance and it will work on your individual body chemistry? The answer is absolutely no and I have had issues in the past where customers have gotten gifts not purchased from my store and because I offer decanting services they have asked me to exchange the perfume gifts for another perfume they would love from my store for the value of their gift. In their basic minds I can simply decant and sell the perfume they didn’t like.

Entitlement and audacity are real and have existed from time immemorial. Maybe I am at the stage in my career where I can pick my customers or maybe I just want to protect my mental health from people who appear very normal but inside them is a burning inferno and they can be quite toxic.

I have done more for this customer than the average store will. I gave him advice on how to properly “date” or test his perfumes and I have also gifted him “Free” decants which I normally sell.

He is well educated and articulate so how difficult is it to follow some simple instructions for something that is for his benefit? He has to wear the perfume and be comfortable with it. What if I recommend a fragrance that doesn’t resonate with his body chemistry and then he is disappointed in the perfume’s performance because it lacks longevity? What if the perfume triggers a migraine or an allergic reaction in him and he is not able to wear the perfume, then that is money wasted.

It’s not that I don’t want to help the customer because I go beyond and above to ensure that my customers get value for money and they are happy with their perfume purchases but some people cannot be helped no matter what and how much you do for them. As a business person I need to know who is draining me and I must have boundaries where I can say enough is enough.

This post may not only have been about perfumes but whatever we do our sanity is of paramount importance because we cannot pour from an empty cup and it isn’t fair to my other customers that one person is draining all of my resources.

Know in life what are your boundaries and be polite but firm in endorsing them. People will take advantage of your kindness believing it to be weakness if you let them and remember when faced with difficult situations or persons, Jesus said we all need Judases in our lives to become stronger and better.

20/10/2026

Ladies what is your favourite “pink” Valentino? Remember you can have all three in decants even if you are on a budget.

Two things happened this past week that made me question my life choices…I didn’t let the moments overwhelm me but I too...
19/10/2026

Two things happened this past week that made me question my life choices…

I didn’t let the moments overwhelm me but I took them in stride and I decided that somethings, some people, some places are not worth my sanity nor my mental health peace.

I have a customer who orders perfumes from me once or twice per year. He is by the global definition of success, a professional who is at the top of his game in his field. He is a difficult customer because he does not listen to advice or he is incapable of understanding logic which baffles me because he is well educated. I have to agree with the Caribbean adage that common sense is not very common because everytime I have a conversation with him about perfumes I want to scream.

For a long time now I recognized that trying to explain concepts to this customer was not working so I delivered some complimentary samples for him to “date” so that he could figure out what perfumes he loved and what loves him. I keep telling everyone that Jesus and I are born in the same month but I am not Him and I cannot ascertain what perfume anyone would love so hence I make “dating” of perfumes very affordable.

One would think that gifting samples would be a fool proof plan. It wasn’t because the customer asked me which perfume I loved out of his samples like if I am with him and will be smelling the perfume off him. Sir with all due respect this is a question you should have asked your Spouse or Spice or both.

Then on another occasion he asked me for a quotation of a perfume and because this perfume has a flanker I asked him which version he was enquiring about, (Mancera’s Instant Crush or Instant Crush Intense) and he retorted whichever one is strongest (do you understand why I want to scream)? Good Sir, these are two different perfumes and they have different ingredients and scent profiles and since you had the samples how can you not differentiate what you love?

Finally in his latest messages to me I send him a quotation for a perfume he is interested in (this is the 2nd time I am sending him a quotation) and asking him to confirm if he would like to purchase the perfume and he ignores my messages.

Come December 10th which is my cut off time for shipping perfumes to Trinidad, I will not be allowing anybody’s inefficiencies to become my emergency.

I go beyond the call for people all the time and the only person who suffers in the long run is me because I take customer service very seriously. However, I draw the line when it comes to some people because just like you are a professional in your field and you deserve respect, so do I and if I have given you all the resources needed to make an informed purchase decision and you believe you are taking me for a fool…jokes on you because I will walk away from anyone who takes me for granted. Use your money and get some professional help to deal with your mental illness because you will certainly not be sending me crazy.

Earlier this week a beloved customer came to refill some of his 10 ml decant bottles, purchase a full bottle of his new ...
18/10/2026

Earlier this week a beloved customer came to refill some of his 10 ml decant bottles, purchase a full bottle of his new daily perfume and while I was organizing his package we got into chatting.

He told me that he use to love Mancera’s Red To***co and now he cannot stand the perfume so this is one decant that he would not be refilling and he will gift what is remaining to someone who can wear and enjoy the fragrance.

This revelation reminded me of the reasons I insist that customers properly “date” perfumes before they commit to full bottles.

Previously another customer had told me that I taught her not to discount any perfume because sometimes she doesn’t initially love a fragrance but by wearing it over a couple of times in different settings she grows to appreciate the perfume and eventually love it.

Now this customer who had initially loved Red To***co, no longer reaches for this perfume because now that his brain is acclimatized to the fragrance there is something in the perfume that is no longer appealing.

I am so happy my customer bought a 10 ml decant of this perfume to make this discovery and it wasn’t a full bottle which he would now have to gift to someone.

Customers who are adulting and who want to enjoy a bit of luxury will appreciate my priceless advice because who wants to spend a lot of money to discover that you may not love a perfume or worse yet, it does not love you.

16/10/2026

All the reasons you should be “dating” your perfumes because they are you most potent but unseen accessory.

15/10/2026

Ladies this post is especially with you in mind. Women are the number one culprits when it comes to spritzing perfume in their hair because they want their hair to smell good.

If you regularly spray perfume in your hair, the alcohol in the perfume will eventually dry out your scalp because alcohol disintegrates everything it is poured over. Your hair can also become brittle and break and then you will have to visit your hairdresser to have your hair repaired.

Fragrance brands understand your desire to want your hair to smell great and they also know that your hair is one of the best places on your body to hold your perfume for a long time and hence they have developed Hair Perfumes that smell exactly like the perfumes they complement.

Men don’t be jealous…we also have hair perfumes to cater to you as well.

14/10/2026

Class in Session…let’s discover all there is to know about Hair perfumes…

13/10/2026

So many times I am asked what’s the best selling perfume in the store. I don’t know if people ask this question because they are genuinely interested or because they assume the most requested perfume will somehow be superior to others.

The proof of the perfume is in the wearing and many times customers own both Parfums de Marly’s Delina and Valaya because they are excellent perfumes that are very different in their composition and naturally how they smell.

You don’t need to own both bottles because as time goes by and new perfumes are launched we do get tons of requests for decants of perfumes because when you are smelling great people only ask what perfume you are wearing and not what your bottle looks like.

Address

Atlantic Plaza, Point Lisas
Couva

Opening Hours

Monday 11:30 - 17:00
Tuesday 11:30 - 17:00
Wednesday 11:30 - 17:00
Thursday 11:30 - 17:00
Friday 11:30 - 17:00
Saturday 11:00 - 17:00

Telephone

+18687608686

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