04/07/2026
JOB OPENING
Reservation Consultant
Stone Town, Zanzibar
We are looking for another enthusiastic and detail-oriented Reservation Consultant to join our team. The ideal candidate should have excellent communication skills, a passion for customer service, and the ability to manage multiple bookings efficiently.
Some of the responsibilities are, but not limited to:
* Handle reservations via email, phone, and online platforms in a timely and professional manner
* Provide accurate information on services, rates, availability, and policies
* Process bookings, amendments, and cancellations efficiently
* Coordinate with operations, sales, and accounts departments to ensure smooth service delivery
* Deliver exceptional customer service and build long-term relationships with clients
Required:
1) Diploma or Degree in Tourism, Hospitality, or a related field
2) Minimum 2 – 5 years of experience in reservations, preferably in a hotel or DMC or safari operator
3) Excellent written and spoken English (additional languages are an advantage)
4) Proficient in MS Office
5) Strong organizational skills and attention to detail
6) Ability to work under pressure and manage multiple tasks effectively
7) Friendly, professional, and customer-focused attitude
Salary expectations : TSh 600,000 - 850,000
If you think you are the right candidate to join our company, send your CV and certificates to [email protected]