05/21/2026
As WeMeraki continues to grow under new ownership, we thought we’d share answers to some frequently asked Gift Certificate questions! 🙌🏼
1. Can you use a Gift Certificate to tip? - Unfortunately our payment processing system doesn’t allow this 😕 If you would like to tip your service provider when using a Gift Certificate, we recommend cash, otherwise you can leave a tip with a credit card on a separate purchase!
2. Are gift certificate purchases refundable? - Nope, sorry. Gift Certificates can be re-gifted to another person to use if you no longer want it, but we can’t exchange them for their monetary value.
3. Do I need to bring in the physical card? - Yes! Hold onto it and keep it in a safe place, as we can no longer track them in our new system. You MUST have the physical certificate in order to redeem! Receipt of original purchase will not be accepted.
4. Do Gift Certificates expire? - Yes, 18 months (1.5 years) after purchase. You can’t use a Gift Certificate to purchase another Gift Certificate.
These FAQs and more will soon be added to our website! Have other questions for us? Leave them in the comments ⬇️