Vivo Care

05/29/2026

“Oh my gosh, you’re a real person!”

That was one patient’s reaction when Diane, one of Vivo Care’s dedicated care navigators, called for a routine monthly check-in.

The patient had been trying to get a simple scheduling question answered, and by the time Diane called, the relief was immediate. Diane listened, contacted the clinic, and stayed on the line while the patient saved her direct number.
It was a small moment, but a meaningful one.

Remote care depends on data, devices, and timely visibility, but patients do not experience care as a dashboard. They experience it through the person who calls, listens, follows through, and helps them feel less alone between visits.

🔵 That is the heart of this month’s Moments That Matter: real voices, real relief, and connection that keeps care moving.

Read the full story here: https://bit.ly/4dXOnET

05/22/2026

In 2026, primary care practices have a key question to answer: which care program best fits each patient?

Advanced Primary Care Management (APCM) gives practices more flexibility: a monthly bundled payment for ongoing care management, with payment levels based on patient complexity and social risk.

The point is not to place every patient into one fixed program. It's to understand how each fits into primary care, including where programs can be layered and where billing rules create limits.

As Ryan Clark, CEO of Vivo Care, puts it:
“There isn’t a right program for the provider. There is a right program that is specific to each patient.”

Our new blog post breaks down APCM codes, 2026 reimbursement rates, eligibility requirements, consent rules, access, care planning, care transitions, and the billing rules that shape how APCM works alongside other remote care programs.

More programs need not mean greater burden. Used well, they mean better fit.

Read the full post here: https://bit.ly/4uq3E8d

05/21/2026

As access to weight-loss therapies expands, patients need more than a prescription.

They need monitoring, follow-up, chronic-condition support, and care teams that can help translate short-term progress into lasting change.

Earlier this year, we explored how RPM and CCM can support weight management beyond the scale in the Vivo Care blog. The point feels even more relevant now: improvement depends on the infrastructure around the patient, not only the intervention itself.

That infrastructure includes connected devices that make daily monitoring simpler, like the Tenovi Health Cellular Scale enabling automatic, cellular-enabled weight tracking to support patients managing obesity, heart failure, or metabolic conditions - especially when easy home setup matters.

🔵 That's what builds lasting change: small steps, connected signals, and steady clinical support.

Read the blog here: https://bit.ly/4dBAjAx

05/19/2026

Most chronic conditions do not wait for the next appointment.

When a patient’s blood pressure trends toward a critical range, the window to act is measured in days. The standard appointment cycle is often measured in months.

That gap is where avoidable escalations happen.

Vivo Care supports multiple pathways to identify and enroll eligible patients, including in-clinic enrollment, referral workflows, full-service outreach, on-site events, and now AI-enabled point-of-care identification.

🔵 Today, we announced a strategic partnership with Onpoint Healthcare Partners that takes this further.

The partnership brings together Vivo Care’s remote care infrastructure and licensed clinical teams with OnPoint’s AI-enabled panel management. Eligible patients are surfaced in real time during the visit, so the conversation about continuous care happens with the provider, in person, before the patient leaves the exam room.

When patients are identified at the point of care and hear about a program from their own physician, enrollment becomes more trusted, more timely, and more clinically connected. For providers, this means less administrative friction and earlier visibility into patients who need support. For patients, it means care continues between visits, not only during appointments.

Healthcare should not operate as a series of isolated events. This partnership is one step toward making continuous care easier to deliver at scale.

Read the full announcement: https://bit.ly/4wTDzAm

🔵 If your organization is looking to improve patient identification, enrollment, and continuous care delivery, connect with Vivo Care to discuss how this model fits your existing workflow.

/PRNewswire/ -- Vivo Care, Inc, a premier technology-enabled provider of Remote Patient Monitoring (RPM), Chronic Care Management (CCM) and now Advanced...

05/14/2026

After a week of celebrating the nurses who keep remote care running, we’re turning today to one of the questions organizations keep asking behind the scenes:

What is CPT® Code 99445, and how does it work?

New for 2026, CPT® 99445 is an RPM device supply and data transmission code for shorter monitoring periods, when physiologic data is recorded on 2 to 15 days within a 30-day period. It supports short-duration or episodic monitoring and is mutually exclusive with CPT® 99454, which applies to 16 to 30 days of recorded data.

As RPM expands in 2026, understanding where each code fits will be essential for building programs that are clinically useful, operationally clear, and billing-ready.

Because successful remote care depends on both sides of the equation: compassionate clinical support and clear operational understanding.

Access the guide here: https://bit.ly/4uRQAZm

05/13/2026

As National Nurses Week 2026 closes, we were proud to have the special opportunity to recognize the leadership, compassion, clinical excellence, and steady support that nurses bring to Vivo Care every day.

Across our team, that power shows up in many ways.
It shows up in the leaders people turn to first.

In the teachers who help others grow.
In the calm voices during chaotic moments.
In the people who step in wherever they are needed.
In the clinical judgment, kindness, patience, and persistence that make remote care work in practice, helping patients receive safe, thoughtful, patient-centered care.

Your work lights up more than a week. It shapes the standard of care we strive to deliver every day.

As Vivo Care CEO Ryan Clark wrote in his tribute last week - "You are why our growth means something. You are why the numbers in this letter are worth writing down."

https://bit.ly/48XwAvV

♥️ To all nurses, at Vivo Care and beyond, thank you!

05/12/2026

Real support shows up wherever it's needed, not only where it's assigned.

Amy Miller is a dedicated leader consistently providing support to all of our nurses, especially through her willingness to jump in and assist with CCM whenever needed. Even when nurses are not hers, she is always ready to step up and lend a hand without hesitation. Her genuine care for others and passion for teaching really shine through in everything she does.

She has a natural ability to train and guide nurses in a way that makes them feel comfortable, supported, and able to fully engage with what she’s teaching. That same thoughtful and caring approach carries over into her patient interactions as well.

Amy brings both reliability and heart to her work, and it’s clear in the way she supports her team and cares for her patients that she is deeply committed to helping others succeed.

♥️ Thank you Amy!

05/12/2026

Stepping into leadership is one thing. Helping a new team grow with confidence is another.

Corey Richards is one of the newest Leads and has quickly stepped into the role with confidence and enthusiasm. As a new Care Navigator leading a team of all new nurses, she has truly embraced the challenge and is thriving in it. She consistently demonstrates patience and a calm, steady attitude, even in chaotic moments, which has been great to see and sets a strong tone for her team.

Corey is highly supportive of her nurses, approaching each day with a positive, caring presence. Her commitment to her team’s success is clear in everything she does. She is intentional about guiding and encouraging her nurses, and it shows in the way they are growing and developing under her leadership.

♥️ Thank you Corey!

05/12/2026

Progress happens when leaders focus on how teams can work better together.

Maria Saenz is a natural leader and a consistent presence of support for her team, always ready to step in and help however she can. She consistently looks at what’s working well and where there are opportunities to improve, always with the goal of helping the entire team succeed together. She genuinely cares for her nurses and is intentional about making sure they feel supported, valued, and set up for success in their daily work.

Maria will often suggest ideas that improve workflows and make the work easier and more efficient for everyone. What really stands out is that she’s not only focused on her own success, but is deeply invested in the success and growth of the whole team.

Maria thrives when others succeed and plays a key role in creating a positive, supportive environment where people feel encouraged and appreciated.

♥️ Thank you Maria!