Human Health Advocates, a medical bill and health insurance claim advocacy company, located in Boca Raton, Florida, assists people with medical bill and health insurance claim matters. “The company’s management strongly believes that the current state of the medical billing, health insurance, and health care delivery system is fundamentally unfair to the patient/consumer,” said its manager, Kenne
th Klein. Klein is a former attorney and certified mediator who has dealt with medical billing agents and health insurance companies for years-successfully obtaining reductions of costs and increased coverage of claims. Klein says that “medical bills often contain errors which go unnoticed – resulting in unnecessary over payments by patients. Patients go without medications because insurance companies sometime deny or delay approval of prescriptions ordered by your doctor.” Health insurance companies improperly deny claims for coverage. Human Health Advocates represents the interests of patients, not insurers. We prepare reconsiderations and appeals when insurance claims are denied. Human Health Advocates negotiates on our clients’ behalf, seeking lower payments and preferred payment plans. We work on behalf of the individual client – to help them in their dealings with their providers and insurers—and to better understand their health insurance policies in order to avoid costly errors. All of us have received correspondence from our health insurance company “explaining” its treatment of a claim. Reading it is like trying to understand a foreign language. One valuable service we offer is a Comprehensive Policy Review. This helps the consumer understand the workings of their health insurance and mistakes that are so prevalent in today’s health care system. “The insurance companies and billing companies (most of which work on commission) have the advantage. They work for their interests, not yours. The patients need an advocate for their interests, too,” he says. “That is what Human Health Advocates will do for you.
