Eyetechs

Eyetechs Eyetechs, Inc., is a nationally recognized authority on clinical flow, scheduling,and technician education. Please contact us to learn more.

Today’s ophthalmology practices are busier than ever before. As Baby Boomers age, they are seeking vision care in droves as they reach the time that eye health problems present themselves. This access problem often results in long wait times and unsatisfactory scores when patients are surveyed. Many practices have trouble keeping up with the increased demand because they are following traditional

processes. What may have worked in the 20th century may be in need of repair in the 21st. Because of the increased patient volume, it’s necessary to evaluate what works and what doesn’t. Streamlining your practice’s operations may be the key to improving the bottom line and patient satisfaction ratings simultaneously. While practices used to be able to hire technicians without any ophthalmic knowledge and train them on the job, this method is no longer cost-effective. Busy practices require their new hires to have at least a basic foundation of the job, which can then be supplemented by on-the-job training. With over 20 years of experience in ophthalmology, Eyetechs can work with you and your staff to help you schedule more patients, keep patient satisfaction levels up, and help you work smarter, not harder, without sacrificing quality care.

Familiarity with eyedrop cap covers is integral for clear communication between your team and their patients. This is wh...
06/17/2026

Familiarity with eyedrop cap covers is integral for clear communication between your team and their patients. This is why Eyetechs offers this resource sheet completely FREE.

On our website, you'll find free resources like this PLUS free job descriptions for your growing team: https://eyetechs.pulse.ly/5mjyclmq23

Hawaiian Eye 2027 is on the horizon! Back by popular demand, our founder, Jane, is co-leading the Combined Administrator...
06/16/2026

Hawaiian Eye 2027 is on the horizon! Back by popular demand, our founder, Jane, is co-leading the Combined Administrator & Allied Health Program on the final day of the meeting.

We encourage administrators to share this Friday session with staff for cutting edge clinical insights. Together, techs and nurses can develop new strategies for the office & the ASC with a greater understanding of the administrative burdens these may present.

Learn more and register for Hawaiian Eye & Retina 2027: https://healio.pulse.ly/p700mmajus

Our four-legged friends deal with many of the same eye conditions as humans, yet animals are rarely able to receive the ...
06/11/2026

Our four-legged friends deal with many of the same eye conditions as humans, yet animals are rarely able to receive the same treatments. This story is an inspiring testament to the innovations that come from collaboration.

A remarkable veterinary achievement has restored the vision of Kendi, a 27-year-old white rhino at Disney’s Animal Kingdom, following an exceptionally rare and highly complex cataract surgery. The groundbreaking procedure, carried out through a collaboration between Disney veterinarians and specialists from the University of Florida, is now being recognized as an important advancement in the care of large mammals and could help improve treatment options for rhinos around the world.

Kendi, who has lived at Disney’s Animal Kingdom her entire life, first drew concern when animal care experts noticed subtle cloudiness developing in her right eye. Because veterinarians and keepers closely monitor the animals under their care, the change was detected early. Further examinations confirmed that Kendi had developed cataracts, a condition that causes the lens of the eye to become cloudy and can eventually lead to significant vision loss or blindness if left untreated.

For white rhinos, vision is an important sense that complements their powerful hearing and sense of smell. Healthy eyesight helps them navigate their surroundings, locate food, and interact confidently within their environment. Recognizing the potential impact on Kendi’s quality of life, Disney’s animal care team began planning a surgical intervention that would require years of preparation.

The operation itself was far from routine. While cataract surgery is one of the most common eye procedures performed in humans, carrying out the same technique on a white rhinoceros presents extraordinary challenges due to the animal’s size, anatomy, and specialized care requirements. Disney veterinarian Dr. Betsy worked closely with Dr. Caryn Plummer, an ophthalmologist from the University of Florida College of Veterinary Medicine, to develop a customized surgical approach suitable for one of the world’s largest land mammals.

Preparation for the procedure began years before the operation took place. Animal care specialists trained Kendi to voluntarily receive eye drops multiple times each day, an essential step that would allow both preoperative and postoperative treatment to be administered safely and effectively. This trust-based training proved critical to the surgery’s success and subsequent recovery process.

The surgery was successfully completed, restoring vision in Kendi’s affected eye. However, the recovery period required just as much innovation as the operation itself. To protect the healing eye while still allowing caretakers access for ongoing treatments, Disney’s costuming team collaborated with veterinarians to create a custom-designed protective eye mask. The unique mask was tailored specifically to Kendi’s anatomy and took nearly two years to develop. The specialized design shielded her eye while ensuring comfort and allowing continued administration of medication during recovery.

The project highlighted an unusual but highly effective partnership between veterinary professionals, animal keepers, designers, and costuming experts. Disney officials described the effort as an example of how cross-functional collaboration can solve complex challenges in animal care. The successful outcome demonstrates how expertise from multiple disciplines can contribute to improving animal welfare.

Today, Kendi has returned to the savanna at Disney’s Animal Kingdom with improved vision and renewed confidence. Her recovery is being celebrated not only as a personal success story but also as a milestone in veterinary medicine. White rhinos are classified as near threatened in the wild, and advances in medical treatment can play an important role in supporting conservation and long-term species management efforts.

Perhaps the most significant aspect of Kendi’s case is its potential impact beyond Disney. The veterinary team plans to share the surgical techniques, recovery protocols, and lessons learned from the procedure with the broader veterinary community. By making this knowledge available to other wildlife and zoological institutions, experts hope that more rhinos and other large animals may benefit from similar treatments in the future.

Kendi’s journey serves as a powerful example of how science, innovation, and dedication can come together to improve the lives of animals. From years of preparation and a rare surgical procedure to the creation of a custom recovery mask, every stage of her treatment reflected a commitment to advancing veterinary care while supporting wildlife conservation efforts worldwide.

Sources: Disney Parks Blog (June 8, 2026); People Magazine (June 9, 2026); University of Florida College of Veterinary Medicine collaboration reports. (Disney Parks Blog)

06/11/2026

𝐆𝐚𝐮𝐝𝐢́ 𝐬𝐩𝐞𝐧𝐭 𝟒𝟎 𝐲𝐞𝐚𝐫𝐬 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐚 𝐜𝐡𝐮𝐫𝐜𝐡 𝐡𝐞 𝐧𝐞𝐯𝐞𝐫 𝐟𝐢𝐧𝐢𝐬𝐡𝐞𝐝. 𝐕𝐚𝐥𝐞𝐧𝐭𝐢𝐧𝐚 𝐬𝐩𝐞𝐧𝐭 𝐦𝐨𝐧𝐭𝐡𝐬 𝐥𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐚 𝐭𝐨𝐰𝐞𝐫 𝐬𝐡𝐞'𝐥𝐥 𝐧𝐞𝐯𝐞𝐫 𝐬𝐞𝐞. 𝐒𝐨𝐦𝐞 𝐝𝐫𝐞𝐚𝐦𝐬 𝐝𝐨𝐧'𝐭 𝐧𝐞𝐞𝐝 𝐞𝐲𝐞𝐬.

A 13-year-old girl who can only see light and shadow just became the heart of one of the most historic moments in modern Barcelona.

Her name is Valentina.

She has Leber syndrome — a condition that leaves her with only the faintest perception of light and shapes.

And today, she stood before King Felipe, Queen Letizia, and Pope León XIV and explained, with remarkable detail, the architecture of the Sagrada Família's Tower of Jesus.

She didn't just describe it.

She drew it.

With the support of the ONCE — Spain's national organization for the blind — Valentina had spent time learning every curve, every column, every symbol of Gaudí's tower through adapted resources and tactile models. She absorbed the structure not with her eyes, but with her hands and her memory.

And when the moment came, she ran her fingers across the model and walked through Gaudí's vision — detail by detail.

At the end, she handed the Pope a drawing she had made of the tower herself.

A gift from a girl who has never seen it, to the man who had just blessed it.

The King congratulated her warmly.

The Queen stayed close, visibly moved.

Pope León XIV placed a rosary in her hands.

A girl who cannot see just showed the world what it looks like to truly look at something.

Advance your team's skills with the Eyetechs Video Training Library! 📈 Gain unlimited lifetime access to a wealth of kno...
06/09/2026

Advance your team's skills with the Eyetechs Video Training Library! 📈 Gain unlimited lifetime access to a wealth of knowledge on best practices in the field of ophthalmology.

Learn more: https://eyetechs.pulse.ly/lusf8urfks

Planning is underway for the 2027 Hawaiian Eye & Retina Meeting! Our President, Jane Shuman, serves as the Director of t...
06/02/2026

Planning is underway for the 2027 Hawaiian Eye & Retina Meeting! Our President, Jane Shuman, serves as the Director of the Allied Health Track.

She met with the new Director of the Administrator Track, Debbie Davis, for their first meeting on the Combined Program. This Friday session is back by popular demand.

June is Cataract Awareness Month. Cataracts start forming for most in their 40s and progress slowly over time, making vi...
06/01/2026

June is Cataract Awareness Month. Cataracts start forming for most in their 40s and progress slowly over time, making vision blurred with colors appearing dull. Having cataracts is a lot like trying to look through a dirty window or smudged camera lens.

Famous painter Claude Monet was diagnosed with cataracts at the age of 60. While his ophthalmologist recommended cataract surgery, Monet initially refused the procedure.

As a result, the impact of his cataracts shows dramatically in his paintings over time. He lamented himself that colors no longer had the same intensity; and he had to keep a strict color pallet and paint labeling system to avoid using the wrong colors.

This Cataract Awareness Month, take a lesson Monet's story. Seek treatment early before cataracts take their toll!

Happy Memorial Day from the Eyetechs team!
05/25/2026

Happy Memorial Day from the Eyetechs team!

Stay on top of the best practices in the field of ophthalmology. From on-demand webinars and video training libraries to...
05/21/2026

Stay on top of the best practices in the field of ophthalmology. From on-demand webinars and video training libraries to technician manuals, flip cards, and triage guidelines, the Eyetechs store is packed with tools built specifically for eyecare professionals. https://eyetechs.pulse.ly/vsyophw0i2

📚 Ready to ace your COA exam? Our COA Recorded Review Course is here to help! This on-demand course walks you through al...
05/18/2026

📚 Ready to ace your COA exam? Our COA Recorded Review Course is here to help! This on-demand course walks you through all the key knowledge areas so you can pinpoint exactly where to focus your study time and walk into exam day with confidence.
https://eyetechs.pulse.ly/ww83deyihz

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