PrimeTime Health Plan

PrimeTime Health Plan We offer Medicare Advantage plans, along with excellent customer service, to individuals living in S For more information, contact the plan. to 8 p.m.

WELCOME TO PRIMETIME HEALTH PLAN
Since 1997, more than 15,000 PrimeTime Medicare-eligible individuals have enrolled in AultCare’s Medicare Advantage plan. We offer Medicare Advantage plans, along with excellent customer service, to individuals living in Stark and surrounding counties. Because we are local, many of our members enjoy the added benefit of walking into one of our offices and getting h

elp from one of our knowledgeable PrimeTime Health Plan team members. PrimeTime Health Plan is READY to help you get more out of life and your Medicare plan! PRIMETIME HEALTH PLAN
PrimeTime Health Plan Is a Medicare Advantage organization with a Medicare contract. Enrollment in Prime Time Health Plan depends on contract renewal. The benefit information provided is a brief summary, not a complete description of the benefits. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, provider network, premium, and or/co-payments/co-insurance may change on January 1 of each year. You must continue to pay your Medicare Part B Premium. CONTACT PRIMETIME HEALTH PLAN
PrimeTime Health Plan is committed to providing our members timely resolutions for all questions, complaints, or concerns. If you ever have questions or issues with PrimeTime Health Plan, your benefits, or our providers, please let us know so we can help. Our representatives are available by phone to assist you Monday through Friday, 8:00a.m-8:00p.m. at 330-363-7407 or toll-free at 1-800-577-5084 (TTY: 711). From October 1 – March 31, our representatives are available 7 days a week, 8 a.m. If you would like to meet with a customer service representative in person, you can visit us during our office hours, Monday through Friday. Our office hours are 8:00 a.m. to 4:30 p.m. SPECIAL COMMUNICATION NEEDS
If you or someone you know requires the assistance of a translator, please contact our Service Center at 330-363-7407 or toll-free at 1-800-577-5084 and we will gladly provide one for you. To access our TTY phone line, please dial 711. You are now able to submit feedback about your Medicare health plan or other non-urgent issues directly to Medicare using the Medicare Complaint Form. The Office of the Medicare Ombudsman (OMO) helps you with complaints, grievances, and information requests.

Did you know that aside from helping to enhance the flavors of the foods we consume, mounting evidence now suggests that...
06/10/2026

Did you know that aside from helping to enhance the flavors of the foods we consume, mounting evidence now suggests that many herbs and spices also have a diverse range of health benefits, too?

In honor of National Herbs and Spices Day, put down that salt shaker and get ready to add a pinch of pizazz to your next dish! Here are a few pantry staples to spark your culinary curiosity - and add a dash of healthy benefits, too!

06/09/2026

It's National Call Your Doctor Day!

It can be easy to let other priorities overshadow your health, so take a few minutes today to call your provider's office to schedule your annual wellness visit. If you're not established with a primary care provider, use the PrimeTime Health Plan provider directory to get started: https://directory.aultcare.com/directory/PTHP

Medical identity theft is a serious crime that happens when someone uses your personal information without your consent ...
06/08/2026

Medical identity theft is a serious crime that happens when someone uses your personal information without your consent to commit Medicare fraud or other crimes.

Use the following tips to protect yourself from becoming a victim.

Want to feel especially good this weekend? Celebrate World Caring Day!Science shows that acts of caring not only help ot...
06/07/2026

Want to feel especially good this weekend? Celebrate World Caring Day!

Science shows that acts of caring not only help others feel better, but they also help you feel better, too – and maybe even lead to improved health and a longer life. Today and every day, write a note of encouragement, connect with family and friends or share stories of how caring has made a difference in your life.

Here are more ideas: https://aultman.org/blog/healthy-living/the-unexpected-benefits-of-celebrating-world-caring-day/ #/

Attention foodies! The Canton Farmers' Market officially opens TOMORROW, June 6, at 10 a.m. Stop out to support local bu...
06/05/2026

Attention foodies! The Canton Farmers' Market officially opens TOMORROW, June 6, at 10 a.m.

Stop out to support local businesses, find in-season produce, and enjoy unique activities and live music. Click here to learn more: https://www.cantonfarmersmarket.com/calendar

06/04/2026

Attention, men! This National Men’s Health Month, don’t neglect your own health. Reach out to a physician or healthcare provider to set up a wellness visit to help prevent small, unnoticed health issues from becoming big problems. Your provider can recommend vital screenings to detect and treat problems early.

Need a new healthcare provider? Aultman Medical Group Primary Care has dozens of providers across the region, in your community, who are accepting new patients. Call the AMG new patient hotline at 330-433-1264 to schedule an appointment.

Being prepared for an emergency is easier than you might think! According to the American Heart Association (AHA), Hands...
06/03/2026

Being prepared for an emergency is easier than you might think! According to the American Heart Association (AHA), Hands-only CPR has been shown to be as effective as CPR with breaths for cardiac arrests in adults.

This National CPR and AED Awareness Week, remember that when a person has a cardiac arrest, their survival depends on receiving CPR as soon as possible. Review the two easy steps below to make sure you're prepared in case a loved one is in need of emergency help, and sign up for a CPR class at an AHA training center near you. Visit heart.org/nation to get started.

PrimeTime Health Plan has a new member portal! It’s now even easier for members to manage their health plan, access an I...
06/01/2026

PrimeTime Health Plan has a new member portal! It’s now even easier for members to manage their health plan, access an ID card, view claims, check benefit details and more. And with the updated mobile app, it’s simpler than ever to access health plan details on the go.

Members can register for the portal on PrimeTimeHealthPlan.com. You can download the app by searching “AultCare: Member Portal” in the Apple App Store or Google Play.

Address

Morrow House 2600 Sixth Street SW
Canton, OH
44710

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

(330) 363-7407

Website

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