BlueCare Tennessee

BlueCare Tennessee bluecare.bcbst.com We have participated since the program inception in 1994 as the only State health insurer. Please note that:
1.

BlueCare Tennessee is an independent licensee of the BlueCross BlueShield Association and a licensed HMO affiliate of its parent company BlueCross BlueShield of Tennessee. Located in Chattanooga, Tennessee, BlueCare Tennessee is a Managed Care Organization (MCO) that delivers health care solutions through its provider network, combining physical and behavioral health to over 440,000 TennCare enrol

lees. We are the only major MCO remaining in the program today. BlueCare Tennessee is a wholly-owned subsidiary of Southern Diversified Business Services, Inc. (SBDS), which is a for-profit holding company and wholly-owned subsidiary of BlueCross BlueShield of Tennessee (BCBST). We have a mission to serve the people of Tennessee, both in our products and services and in our numerous outreach activities.


- TERMS OF USE -
The BlueCare Tennessee fan page provides a forum in which to share questions, comments and feedback around health related topics. The comments, photos, videos and other materials posted by fans do not necessarily reflect the opinions of BlueCare Tennessee, or its affiliated businesses, employees, directors, officers, customers, partners or vendors. Do not rely on the accuracy of any user content posted on this page. The information on this page is related solely to health-related topics at BlueCare Tennessee. All materials posted by users must comply with Facebook Terms of Use. BlueCare Tennessee periodically monitors Facebook posting on the BlueCare Tennessee page. BlueCare Tennessee expects, however, that all users will be responsible and not post any materials that fall into any of the following categories and may remove any materials that:
- Include Protected Health Information (PHI).
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
- Publish, post or distribute any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.
- Upload or attach files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents.
- Upload or attach files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another person's computer.
- Falsify the origin or source of software or other material contained in a file that is uploaded.
- Advertise or offer to sell any goods or services, or conduct or forward surveys, contests, or chain letters.
- Download any file posted by another user from a forum or source that you know, or reasonably should know, cannot be legally distributed in such manner.
- MEMBER QUESTIONS -
Members who have questions with health plan coverage questions, questions about appeals or other specific questions, should call the number on the back of their ID card. Posts may contain content from Third Party Websites and/or pages. The third party's privacy policy and security practices apply and may differ from BlueCare Tennessee’s standards;
2. BlueCare Tennessee is not responsible for and does not control, endorse or guarantee the information, content, availability, viewpoints, products or services contained in the linked site; and
3. BlueCare Tennessee does not endorse the organizations linked to from facebook.com/BlueCareTN. We obey federal and state civil rights laws. We do not treat people in a different way because of their race, color, birth place, language, age, disability, religion, or sex. Do you think we did not help you or you were treated differently because of your race, color, birth place, language, age, disability, religion, or sex? You can file a complaint by mail, by email, or by phone. Here are three places where you can file a complaint:

Health Care Finance
and Administration
Office of Civil Rights Compliance
310 Great Circle Road, Floor 4W
Nashville, Tennessee 37243
Email: [email protected]
Phone: 855-857-1673 (TRS 711)

You can get a complaint form online
at: http://www.tn.gov/hcfa/article/
civil-rights-compliance
U.S. Department of Health & Human Services
Office for Civil Rights
200 Independence Ave SW,
Rm 509F, HHH Bldg
Washington, DC 20201
Phone: 800-368-1019
(TDD): 800-537-7697

You can get a complaint form online at: http://
www.hhs.gov/ocr/office/file/index.html Or you
can file a complaint online at: https://ocrportal. hhs.gov/ocr/portal/lobby.jsf

Do you need free help with this document? If you speak a language other than English, help in your language is available for free. This page tells you how to get help in a language other than English. It also tells you about other help that’s available. Spanish: Español ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de
asistencia lingüística. Llame al 1-800-468-9698 (TTY: 711: 888-418-0008). Kurdish:
(TTY: 711: 888-418-0008) 1-800-468-9698
Arabic:(888-418-0008-1: 711 800-468-9698-1
Chinese: 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-468-9698
(TTY 711: 888-418-0008) 。
Vietnamese: Tiếng Việt CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí
dành cho bạn. Gọi số 1-800-468-9698 (TTY: 711: 888-418-0008). Korean: 한국어 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수
있습니다. 1-800-468-9698 (TTY: 711: 888-418-0008)번으로 전화해 주십시오. French:Français ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont
proposés gratuitement. Appelez le 1-800-468-9698 (ATS: 711: 888-418-0008). Amhraic: አማርኛ ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ
ሚከተለው ቁጥር ይደውሉ 1-800-468-9698 (መስማት ለተሳናቸው: 711: 888-418-0008). Gujarati: ગુજરાતી સુચના: જો તમે ગુજરાતી બોલતા હો, તો િન:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે
ઉપલબ્ધ છે. ફોન કરો 1-800-468-9698 (TTY: 711: 888-418-0008)
Laotian: ພາສາລາວ ໂປດຊາບ: ຖ ້ າວ ່ າ ທ ່ ານເວ ົ ້ າພາສາ ລາວ, ການບ ໍ ລ ິ ການຊ ່ ວຍເຫ ືຼ
ອດ້ ານພາສາ, ໂດຍບໍ ່ ເສັ ຄ່ າ, ແມ່ ນມີ ພ້ ອມໃຫ້ ທ່ ານ. ໂທຣ 1-800-468-9698 (TTY: 711: 888-418-0008). German: Deutsch ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche
Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-468-9698 (TTY: 711: 888-418-0008). Tagalog: Tagalog PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga
serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-468-9698 (TTY: 711: 888-418-0008). Hindi: हिंदी ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।
1-800-468-9698 (TTY: 711: 888-418-0008) पर कॉल करें।
Serbo-Croatian: Srpsko-hrvatski OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke
pomoći dostupne su vam besplatno. Nazovite 1-800-468-9698 (TTY- Telefon za osobe sa oštećenim
govorom ili sluhom: 711: 888-418-0008). Russian: Русский ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны
бесплатные услуги перевода. Звоните 1-800-468-9698 (телетайп: 711: 888-418-0008). Nepali: नेपाली न दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू
निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 1-800-468-9698 (टिटिवाइ: 711: 888-418-0008) ।
Persian: یسراف
1-800-468-9698 (TTY: 711: 888-418-0008)


BlueCross BlueShield of Tennessee
The Privacy Office
1 Cameron Hill Circle
Chattanooga, Tennessee 37402-0001
Phone: 888-455-3824

• Do you need help talking with us
or reading what we send you?
• Do you have a disability and need help
getting care or taking part in one of our
programs or services?
• Or do you have more questions about your
health care? Call us for free at 1-800-468-9698. We can connect you with the free help or service you need. (For TTY call: 711 and ask for
888-418-0008)

June is Men’s Health Month, but taking care of your health matters all year long. Staying active, eating well and keepin...
06/02/2026

June is Men’s Health Month, but taking care of your health matters all year long.
Staying active, eating well and keeping up with your checkups can help you feel your best. And taking care of your mental health is just as important.

If you’re ever in a mental health crisis, don’t wait—call or text 988 for 24/7 support. Taking care of yourself today helps protect your future.

Do you know your blood pressure numbers? High blood pressure may not have any signs. So it’s important to get regular ch...
05/28/2026

Do you know your blood pressure numbers? High blood pressure may not have any signs. So it’s important to get regular checks.

Talk with your doctor about what’s healthy for you. And if your numbers are high, your doctor can tell you how to lower them. Here are a few ways you can help keep your blood pressure healthy.

• Eat healthy foods, like fruits, vegetables, lean meats and whole grains.
• Choose foods lower in salt and fat.
• Get some exercise—just 30 minutes a day can make a difference.
• Quit smoking if you smoke.
• Get some rest.
• Find healthy ways to deal with stress.

If you’re pregnant and using to***co, quitting can help protect you and your baby. But you don’t have to do it alone. Ou...
05/26/2026

If you’re pregnant and using to***co, quitting can help protect you and your baby. But you don’t have to do it alone. Our free maternity program can help you on your journey to quit. You can get help over the phone or digitally. And we cover most medications to help you stop smoking if your doctor says you need one. Plus, there’s no extra cost to you.

Visit bluecare.bcbst.com/get-care/pregnancy-support to learn more.

Taking medication exactly as your doctor says can help you stay healthy. But some drugs aren’t safe to take together. Me...
05/19/2026

Taking medication exactly as your doctor says can help you stay healthy. But some drugs aren’t safe to take together. Medications can interact with:

• Other medicines
• Vitamins and supplements
• Certain foods and drinks
• Some health conditions

It’s important to talk with your doctor about all the drugs you take, even over-the-counter drugs, vitamins and supplements. Your doctor can tell you if any of your drugs aren’t safe to take together. And they can help you find a different drug if you need it.

Self-care means taking care of your body and mind. Here are some small tips to help you take care of yourself. • Get eno...
05/14/2026

Self-care means taking care of your body and mind. Here are some small tips to help you take care of yourself.

• Get enough sleep. Sticking to a schedule can help you sleep better.
• Find a relaxing activity you enjoy. That could be reading, listening to music or meditating.
• Get some exercise. Regular movement can help improve your physical and mental health.
• Connect with friends or family. Call a friend or schedule some time to hang out.

Asthma symptoms aren’t always the same. Having an action plan helps you handle them.An asthma action plan lays out steps...
05/12/2026

Asthma symptoms aren’t always the same. Having an action plan helps you handle them.

An asthma action plan lays out steps for if you’re doing well, if your symptoms get worse and if you’re having an asthma attack.

Talk with your doctor about your asthma action plan. And if your child has asthma, it’s important for them to have an action plan, too. This template from the CDC can help you get started: http://spr.ly/6188BBtedq

May is National Foster Care Month. We know foster parents have a lot of love to give — and a lot to think about. Keeping...
05/11/2026

May is National Foster Care Month. We know foster parents have a lot of love to give — and a lot to think about. Keeping a record of your child’s health history can help keep them healthy. Even if you don’t have old records, now’s a great time to start keeping track.

It’s a good idea to keep a list of your child’s:
• Health care visits
• Vaccines
• Health conditions
• Medications

Want to learn more about how we can help support foster parents and children? Visit bluecare.bcbst.com/foster.

Looking for new ways to keep your brain healthy? Let’s start with a puzzle. If the day before yesterday was Thursday, wh...
05/11/2026

Looking for new ways to keep your brain healthy? Let’s start with a puzzle. If the day before yesterday was Thursday, what day is today?

Puzzles and activities can help you stay sharp. Spending time with friends and family, getting active and sleeping well can all help keep your brain healthy.

Regular breast cancer screenings can help you protect your health. These screenings can find cancer earlier, when it can...
04/30/2026

Regular breast cancer screenings can help you protect your health. These screenings can find cancer earlier, when it can be easier to treat. And they may even find cancer before you or your doctor notice any symptoms.

Women age 40 to 74 with average risk for breast cancer should get a mammogram every two years. A mammogram is an x-ray of the breast. The CDC says a mammogram is the best way for most women to be screened for breast cancer. Your doctor may recommend screenings more often based on your health and family history. Talk with your doctor about your screening options.

We cover breast cancer screenings at no extra cost for our members. Ask your doctor at your next checkup if it’s time for your screening.

Warmer weather means it’s a great time to get outside and get active. Walking, running, jumping rope and riding a bike a...
04/23/2026

Warmer weather means it’s a great time to get outside and get active. Walking, running, jumping rope and riding a bike are all great ways to be active outdoors. But it’s important to be safe in the heat.

These tips from the American Heart Association can help you have fun and stay safe outside.

• Try to avoid exercising outside in the afternoon. It’s usually the hottest part of the day.
• Stay hydrated. Drink plenty of water, even if you don’t feel thirsty.
• Dress for the weather. Wear lightweight, loose-fitting clothing. Moisture-wicking fabrics are a plus.
• Talk with your doctor first. If you’re new to exercise or changing your routine, your doctor can help you find a safe plan for you.

Want to learn more? Visit the American Heart Association at https://www.heart.org/en/healthy-living/fitness/getting-active/how-to-stay-active-in-warm-weather.

Address

1 Cameron Hill Cir
Chattanooga, TN
37402

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

Telephone

(423) 535-5600

Website

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