10/07/2026
Your frontline team may know something your program plan doesn't.
Community Health Workers often know the relationships that matter.
They know who people trust.
They know the informal networks.
They know the history behind what you're seeing.
They know which resources exist beyond the ones on your list.
The question isn't only whether we value that knowledge.
It's whether our organizations have created ways for that knowledge to actually shape the work.
Where does frontline knowledge show up in your organization's decision-making?