06/05/2026
Our Member Services team is dedicated to supporting our members.
At Doctors HealthCare Plans, when you contact our Member Services Department, you’ll be connected with a knowledgeable, bilingual representative who is ready to assist you.
We are proud to share that our plan received the 2025 Press Ganey Human Experience Pinnacle of Excellence Award®. In addition, our plan achieved a 5-Star rating in several CAHPS measures within the CMS Star Ratings program, including Rating of Health Plan, Rating of Health Care, Care Coordination, Rating of Drug Plan, Customer Service, and Getting Appointments Quickly.
If you need assistance or have questions, our team is here to help:
(786) 420-3427 (TTY: 711)
(833) 342-7463
7 days a week, 8 a.m. – 8 p.m.
Disclaimer: Doctors HealthCare Plans’ overall CMS Star Rating is 4 stars. Every year, Medicare evaluates plans based on a 5-star rating system.