12/30/2021
Job Summary:
• To provide quality, compassionate homemaking and personal care to the client according to the care plan; to complete all requisite paperwork and documentation in a timely and correct manner. The primary goals are to promote consumer dignity, independence, comfort, mobility, personal appearance, and safety.
Duties/Responsibilities:
• Performs homemaking and personal care duties in the client’s home, during the hours and on the days assigned
• Assists the client with other needs as outlined by the care plan
• Recognizes the importance of a clean, healthy environment in performing household tasks and takes measures to keep the home in safe condition
• Protects and respects the confidentiality of all client records and relationships and keeps all client personal health information according to policy
• Completes requisite paperwork and documentation on time and accurately
• Attends training applicable to the duties performed and makes other training needs known to the office staff
• Follows agency policies and procedures
• Communicates with the appropriate office personnel on client needs and assists in coordinating care with family members
• Performs other duties as assigned
Supervisory Responsibilities:
• None
Required Skills/Abilities:
• Ability to communicate pleasantly, professionally, and effectively with office staff and third parties in person, writing and over the phone
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Demonstrates initiative regarding collaboration and independently performs high quality work
• Familiarity with the concepts, practices, and procedures of the home care industry
• Ability to function well in a high-paced, and at times, stressful environment
• Proficient with Microsoft Office Suite and other related software
• Excellent time management skills with a proven ability to meet deadlines
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate
• Excellent problem-solving skills
• Thorough in all aspects of the job
• Collaborative and Coachable
Education:
• High school/GED or equivalent desirable
• Basic First Aid and CPR desirable, but not required
Experience:
• Experience in the field of home health care is preferred but not required
• Experience managing a home and family or caring for disabled individuals is extremely desirable
• Current driver’s license required
Working Conditions:
• Essential physical requirements, such as standing, kneeling, squatting, stooping, or typing.
• Physical effort/lifting, such as sedentary - up to 10 pounds; light - up to 20 pounds; medium - up to 50 pounds; heavy - over 50 pounds.
• May be required to work weekends, nights, or be on-call as a regular part of the job.
Working Location(s)
• Client Homes
Travel Requirements:
• Travel to and from assignments within a 60-mile radius is expected.