09/01/2026
Source: Indiana Capital Chronicle
If you or someone you love relies on Medicaid or a Medicaid waiver, you may have experienced this: a confusing notice, a missed deadline you didn't know existed, or coverage that suddenly disappears... even though nothing about your eligibility changed.
A recent Indiana Capital Chronicle investigation found that many Hoosiers are losing coverage not because they no longer qualify, but because of paperwork issues, missed mail, or unclear renewal requirements. Families described rationing medication, delaying care, and spending months trying to restore benefits they were still entitled to.
We see this stress firsthand. Navigating renewals, waiver eligibility, and documentation shouldn't feel like a second job, but for a lot of families right now, it does.
If you're feeling lost in the process, you don't have to figure it out alone. Our team helps families understand what's being asked of them and how to respond before a deadline turns into a crisis.
Have you dealt with a renewal or eligibility mix-up? Tell us in the comments. You're not the only one, and your experience might help another family know what they may expect.