08/14/2026
Synergy, passion, and excellence on display! 👏
On August 10, UTMB Ambulatory Operations proudly hosted its inaugural INSPIRE Improvement Project Poster Session at UTMB Health League City Hospital Campus, showcasing the incredible creativity, dedication, and innovation coming from our Ambulatory managers across all our areas.
With 29 poster submissions representing every Ambulatory area, the event highlighted the remarkable work being done to improve patient care, enhance operational excellence, and advance the patient experience.
Projects addressed a wide range of impactful topics, including streamlining workflows, improving patient satisfaction, strengthening compliance measures, and optimizing clinic operations.
Congratulations to our award winners:
🏆Best Overall Poster
Aaron Brown
“Wait Time Patient Experience”
🏅Honorable Mention
Nydia Stenger
“From Delayed Response to Better Outcomes: Improving Patient Care Through Telephone Encounter Closure”
✨INSPIRE Spirit Award
Tammy McCrumb
“Impacting Bump Rates for Cardiovascular Medicine”
💙People's Choice Award
Katelyn Burch
“Standardizing the Onboarding Experience and Process”
A special thank you to our distinguished panel of judges, whose expertise and commitment helped make this inaugural event a tremendous success:
🔸Dr. Gulshan Sharma, SVP and Chief Medical Innovation Officer
🔸Dr. Erin Hommel, Vice Chair for Quality, Department of Internal Medicine
🔸Dr. Rosana Moreno, ACNO, Angleton
🔸Dr. Jerry Mansfield, CNE
🔸Dr. Kandice Bledsaw, CNIO
🔸Dr. Ann Varghese, Administrator for CLC and LCC
🔸Stephanie Guzik, VP Patient Services
🔸Bill Maples, Director, Ambulatory Operations
🔸Michael Johnson, Director, Ambulatory Operations
🔸Stephanie Pharr, Director, Ambulatory Operations
🔸Katie Davis, Director, Ambulatory Operations
🔸Jenny Lanier, Director, Ambulatory Clinic Optimization
🔸Aimee Jackson, Director, RWSP
What an incredible kickoff to what we hope becomes a longstanding Ambulatory tradition!
Thank you to all participants, judges, and supporters who helped showcase the power of continuous improvement and the spirit of INSPIRE.
The future is bright, and this year's projects demonstrated just how much can be achieved when innovation meets purpose.